Creatio is one of the fastest growing enterprise SaaS companies in Boston, with a global team of 550+ dedicated professionals. With amazing opportunities ahead of us, Creatio is looking for an HR lead to make a significant impact on our team engagement and growth. 

Creatio works globally providing a leading low-code platform for process management and CRM. The company has been highly recognized as a market leader by key industry analysts including Gartner and Forrester. Its intelligent products accelerate sales, marketing, service and operations for mid-size and large enterprises. Together with hundreds of partners Creatio operates in 110 countries worldwide.

Reporting directly to the CEO, this is a fantastic opportunity to build the Boston based HR team from scratch, in a tight collaboration with the European office of the company. This is a unique opportunity to join a swiftly growing enterprise SaaS company and work with a dedicated and proven team in an entrepreneurial, fast-paced global environment.

KEY METRICS:

• Achieve the quarterly hiring goals;
• Grow the employee engagement metrics;
• Build the culture that fully reflects Creatio values.

About the role:

As the VP of HR, Americas & Western Europe, you will be responsible for leading Creatio in the following areas:

• Culture & Communications
  • Help continuously evolve and maintain Creatio’s values and operating principles.
  • Craft internal communication processes that keep the organization informed and aligned as it grows.
  • Drive Creatio’s charity initiatives and programs.
  • Organize team building events and activities.
     
• HR Business Partnership
  • Serve as a trusted HR business partner for Creatio’s leadership team.
  • Act as a strategic partner to the leadership team and provide insightful, innovative thinking and problem solving on critical HR issues.
  • Together with the leadership and the sales enablement team build comprehensive on-boarding programs for sales & marketing roles.
  • Work with the leadership team to organize the annual performance review process, as well as the regular employee assessments.
  • Establish a continuous feedback and development program that drives real-time improvement in staff and management.
     
• Talent Acquisition
  • Create a hiring engine and manage the process of recruiting and onboarding dozens of new employees each year with a focus on growing the Creatio GTM team.
  • Continuously improve, and scale processes to recruit and retain high performing contributors.
  • Build relationships with search agencies and job portals, to accelerate the recruitment process.
     
• HR Brand
  • Develop employer branding initiatives to increase HR brand awareness.
  • With the help of the marketing team, collaborate with different media to introduce Creatio, as a strong HR brand and culture.
     
• Learning & Development
  • Together with the sales enablement team identify the areas of improvement across the sales organization and establish a sophisticated development program addressing these for the team.
  • Build and scale programs that help Creatio’s employees grow and evolve in their roles to meet the ever-changing requirements of our growing company and changing business landscape.
     
• Compensation & Benefits
  • Maintain the processes of employee compensation and benefits, HR procedures and HR compliance.
  • Develop and implement needed controls and routines.
     
• Administration
  • Oversee the office admin and management functions.
  • Organize effective collaboration with multiple service providers, creating positive employee experience.

About You:

Soft Skills:

• Strong potential and desire to grow – “the sky is the limit” attitude;
• Getting Things Done approach;
• Passion for the role, the opportunity, and its accompanying challenges;
• Ability and desire to think outside the box;
• Strive for excellence;
• Deep respect to different cultures and diversity, with the strong desire to unite people of different backgrounds and promote equality;
• Hands-on approach;
• Staying positive, no matter what!   

Requirements:

• Bachelor’s degree required; Master’s degree is a preference;
• 10+ years of HR experience required, at least 2 years in a leadership role;
• Experience in the tech industry is the preference;
• Experience working in the international environment;
• Solid knowledge and understanding of all HR processes, with a focus on recruiting;
• Experience operating in the matrix structures with multiple offices and stakeholders;
• Experience scaling the organization from dozens to hundreds of employees; 
• Work from our Boston office following the pandemic.

Here is the profile of the CEO:

Katherine Kostereva: https://www.linkedin.com/in/katherine-kostereva-284a523/