Creatio Company is a global vendor of one platform to automate industry workflows and CRM with no-code and a maximum degree of freedom. With a global team of 700+ dedicated professionals, 700+ partners and thousands of customers, Creatio operates in 100+ countries worldwide.
Currently, we are looking for a Customer Marketing Manager.
- Overseeing customer advocacy initiatives (including referrals, preparation of written and video testimonials, and reviews)
- Identifying and managing relations with key customers to generate customer marketing opportunities (e.g., case studies, speaking opportunities, etc.)
- Executing a program of generating customer and partner reviews on crowd-sourcing platforms (G2, TrustRadius, etc.)
- Work with cross-functional teams to grow our customer success story library and support customer marketing activities
- 3+ years of b2b marketing/community engagement experience
- Experience with creating marketing content in different formats (text, ppt, visual, audio, video)
- Knowledge of marketing best practices and technics
- Understanding of the SaaS space will be an advantage
- Experience in building customer communities will be an advantage
- Project management skills (ability to prioritize and keep multiple partners aligned)
- Customer-facing roles skills (fluent presentation skills, ability to clearly articulate messages, communicating with and pitching to senior level)
- Strong interpersonal and relationship-building skills
- Fluent in English both written and verbal (advanced level). Additional languages will be an advantage
- Proactivity and self-sufficiency