We are looking for a Partner Account Manager to join our team in Indonesia, Jakarta to be responsible for the relationship management of Corporate and Enterprise partner accounts while ensuring a good pace of acquisition and overall partner’s health, retention, and growth.
The role will report to the Regional Channels Director Eugene Kolosov.

Overview of the position:

Partnership Development:

 

  • Building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with Corporate and Enterprise partners, and as an important point of contact for partners’ day-to-day needs.
  • Using strategic thinking and relationship management to drive growth from existing partners and identify upsell opportunities.
  • Managing renewals of annual agreements.
  • Conducting quarterly business reviews both onsite and remotely.
  • Ensuring satisfied partner relationships that result in references, case studies, and renewals.
  • Conducting regularly scheduled partners check-in calls to determine how to maximize client satisfaction.

Partner Sales:

  • Lead generation process.
  • Leading the qualification process with the partner.
  • Sales strategy discussion.
  • Confirming and participating in meetings clients.
  • Collaborating closely with the sales team for efficient progress.

Partner Acquisition:

  • Conducting in-depth social media research to identify and contact potential partners for new business opportunities.
  • Acquire new target partners and overseeing the onboarding process.

Requirements:

  • Experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievement.
  • Proficient in managing partners' accounts.
  • Excellent interpersonal skills and an ability to build strong relationships with partners.
  • Strong personal network within the region.
  • Driven, highly motivated, and passionate about sales.
  • Professional sales training would be advantageous but not essential.
  • Fluent in English and native Bahasa— both verbal and written.
  • Understanding of CRM and BPM applications, with experience in implementing business solutions.
  • Proficient in Microsoft Office Suite, particularly in Excel & PowerPoint.

Interpersonal skills:

  • Strong analytical and problem-solving skills.
  • Comfortable working in a fast-paced environment.
  • Multitasking with the ability to act autonomously.
  • Ability to identify and focus on highest-revenue potential partners.
  • Understanding of key industry trends and dynamics.
  • Able to build and maintain lasting relationships with partners.
  • Strategic thinking and result-driven.
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • High level of integrity and work ethic.

What to expect from us:

  • Award-winning product (a Leader in Gartner Quadrants) to be proud of.
  • Remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our eight hubs worldwide.
  • Culture of genuine care, ownership, dedication, and high standards (learn more here).
  • A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.
  • Creatio offers competitive pay to all team members.
  • Paid leave options for life-qualifying events, sicknesses, and more.