We are looking for a Senior Partner Account Manager, GSI, who will be responsible for the relationship management of Global System Integrators across Americas region while ensuring a good pace of acquisition and overall partner’s health, retention, and growth.  

The role will be reporting to the Regional Channels Director Americas, Chad Gailey


Partnership Development:

  • building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with Global
  • System Integrators, and as an important point of contact for partners’ day-to-day needs;
  • using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities;
  • managing renewals of annual agreements;
  • performing quarterly business reviews both onsite and remotely;
  • delivering satisfied partner relationships that result in references, case studies, and renewals;
  • conducting regularly scheduled partner check-in calls to determine how to maximize client satisfaction.

Partner Sales:

  • lead generation process;
  • (Global System Integrators) sales strategy discussion;
  • meeting confirmation and participation with a client.
  • tight collaboration with the sales team for the fastest progress.

Partner Acquisition:

  • deep search in social media and identify/contact potential partners for new business opportunities;
  • acquire new target partners and supervise the onboarding provision.

Desired Skills and Experience: 

  • 10+ years of experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievement;
  • experience in managing partners' accounts;
  • excellent interpersonal skills and an ability to build strong relationships with partners; strong personal network within the region;
  • driven, highly motivated, and passionate about sales;
  • professional sales training would be an advantage but not essential;
  • understanding of CRM and BPM applications, experience in executing business solutions;
  • proficient in Microsoft Office Suite, particularly in Excel & PowerPoint.

Interpersonal skills:

  • strong analytical and problem-solving skills;
  • exceptional organizational and communication skills — both verbal and written;
  • comfort working in a fast-paced, ever-changing environment;
  • successful multi-tasker with the ability to act autonomously;
  • ability to identify and focus on their highest-revenue potential partners;
  • understand key industry trends and dynamics;
  • able to build and maintain lasting relationships with partners;
  • strategic thinking;
  • self-motivated, with high energy and an engaging level of enthusiasm;
  • high level of integrity and work ethic;
  • result-driven.

What you should expect from us:

  • the award-winning product (a Leader in Gartner Quadrants) to be proud of;
  • a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage
  • regular meetings in one of our five hubs worldwide;
  • developed customer and partner base in USA and globally;
  • focus on making our clients successful;
  • growing partnership network of leading global system integrators;
  • a steady stream of inbound leads (though we expect your team to generate own leads as well);
  • culture of genuine care, ownership, dedication, and high standards (learn more here);
  • a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
  • Creatio offers all team members competitive pay;
  • paid leave options for life-qualifying events, sicknesses, etc.