Bpm'online, a global business software company leading in the space of business process automation and CRM, is happy to announce that it has been listed among the Top 20 CRM Software in the ‘most popular’, ‘most user-friendly’ and ‘most affordable’ categories.

Capterra is the world’s leading digital marketplace for business software. The main goal of this resource is connecting the software vendors and customers in order to provide prospective buyers with independent software evaluation regardless of which solution they are looking for. The metrics used for assessing the candidates of inclusion in the Top 20 CRM Software list in the ‘most popular’ category were number of customers, users and social presence; in the ‘most user-friendly’ category, the criteria were usability, customer services offered, and customer reviews. The following criteria applied to identify the list of the ‘most affordable’ CRM software – average monthly cost, total number of features offered for that cost, and customer reviews.

“Capterra is a great source for those who strive to find the best solution that will perfectly match their business goals and those who want to see not just products description provided by the vendor, but real feedback from the software users. It’s great to see bpm’online included in these Top 20 Software lists, as it proves the value we deliver to our customers and encourages us to constantly improve.” – commented Katherine Kostereva, CEO and Managing Partner at bpm’online.

About bpm’online
Bpm'online is a global business software company leading in the space of business process automation and CRM. The company has been highly recognized as a market leader by key industry analysts. Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide. The mission of bpm’online is to help companies ACCELERATE!
For more information, please visit www.bpmonline.com

About Capterra
Capterra is the world’s leading digital marketplace for business software. Founded in 1999, capterra.com features validated user reviews and independent research across hundreds of categories. As a result, Capterra helps more than 3 million small and new business buyers discover the right software every month. Capterra is a Gartner company. Gartner (NYSE: IT) is the world’s leading research and advisory company.
For more information, please visit www.capterra.com