-
Produkte
Low-Code-Plattform
-
Studio
Erstellen Sie mühelos benutzerdefinierte Lösungen
und Prozesse mit Low-Code-Tools -
Portal
Arbeiten Sie mit Kunden, Partnern und Mitarbeiter
auf einer Low-Code-Plattform zusammen -
Business-Apps
Sofort einsatzbereite Lösungen zur Erweiterung
der Plattformfunktionalität
CRMCreatio als führender Anbieter eingestuft im Gartner Magic Quadrant fürSales Force Automation, 2020Mehr erfahren -
Studio
-
Services
Support
-
Technischer Support
Holen Sie sich kompetente Hilfe und Beratung
für das beste Erlebnis mit der Plattform -
Customer Success Management
Sichern Sie sich einen erstklassigen Kundenservice
mit Ihrem persönlichen Customer Success Manager -
Implementierung und Beratung
Holen Sie sich professionelle Beratung und
Integrationsunterstützung von Branchengurus
Ressourcen-
Self-Service-Portal
Erhalten Sie Antworten auf Ihre Anfragen
mit einer umfassenden Wissensdatenbank -
Dokumentation
Entdecken Sie unbegrenzte Plattformfunktionen
mit der detaillierten Dokumentation -
Community
Verbinden Sie sich mit Kollegen und teilen
Sie Ihr Fachwissen
Akademie-
Schulungen
Creatio Knowledge Hub: E-Learning,
angeleitetes Lernen und Firmenschulung -
Zertifizierung
Holen Sie sich eine Bestätigung für Ihre
Kenntnisse und Ihre beruflichen Fähigkeiten
-
Technischer Support
-
Branchen
Branchenlösungen
- Kunden
-
Partner
Creatio Partner-Ökosystem
-
Partner-Vorteile
Preisgekröntes Partnerprogramm
mit Partnermargen von bis zu 50 % -
Jetzt Partner werden
Bauen Sie Ihr Geschäft aus mit einem
führenden Low-Code-BPM- und CRM-Anbieter
-
Partnerkatalog
Globale Community von mehr als
600 Partnern aus der ganzen Welt -
Leistungen für Partner
Integrations- und Beratungsleistungen
führender Technologieunternehmen
-
Erfolgsportal
Ein einziges Portal zum Management
Ihres Marketings und Vertriebs -
Marktplatz
Einsatzbereite Apps und vertikale Lösungen
zur Erweiterung der Plattformfunktionalität
-
Partner-Vorteile
- Einblicke
-
Über uns
Unternehmen
-
Über uns
Wichtige Fakten zu Creatio, unseren Kunden,
Partnern und Produkten -
Anerkennung
Produkt- und Unternehmenspreise
und Anerkennung -
Kontakte
Unsere Niederlassungen und
Kontaktinformationen
-
Unsere Geschichte
Wie wir die Welt aufbauen, in der
jeder ein Entwickler werden kann -
Unsere Werte
Werte, die unsere
Geschäftstätigkeit prägen -
Stellenangebote
Werden Sie Teil unseres Teams,
um Unternehmen auf der ganzen Welt zu unterstützen
Neuigkeiten und Veranstaltungen-
Neuigkeiten
Aktuelle Updates zur Produktentwicklung, Neuigkeiten
zur Creatio-Partner- und Kunden-Community -
Accelerate-Global
Weltweite 24-Stunden-Livestream-Konferenz
für IT- und digitale Führungskräfte -
Digitale Veranstaltungen
Veranstaltungsreihe für IT- und digitale Führungskräfte
zur Optimierung Ihres Geschäfts
-
Über uns
Bpm’online showcases latest process-driven CRM innovations, deployments at CRM Evolution 2015
News
As industry analysts hail increased process-driven focus, new HaloPays, Portman deployments highlight why 8 out of 10 new bpm’online customers have switched from other CRM systems.
Bpm'online, whose process-driven CRM software for marketing, sales and service helps over 6,000 organizations win more customers, faster, showcased the market momentum behind adoption of CRM solutions with strong process engine at the CRM Evolution conference today. New customer deployments including HaloPays and Portman, announced today, along with process-driven enhancements in bpm’online’s latest version 7.6, typify why 8 out of 10 new bpm’online customers in the past quarter have replaced other CRM systems with bpm’online’s award winning, flexible and process-rich approach.
With organizations achieving 30% greater profit when using strong processes to guide sales activity than organizations that do not (1), enterprises are reevaluating the capabilities of their existing CRM solutions and placing heightened emphasis on the ability to customize customer-facing processes. Existing CRM solutions where process adjustment takes too long, requires additional technical expertise, or isn’t agile enough to support today’s dynamic market environments are being replaced by process-driven solutions that are proven to deliver heightened ROI.
“Bpm’online provided us with a comprehensive tool set to manage the complete end-to-end customer journey and ensure outstanding experiences across multiple touchpoints,” said Jax Carroll, CEO at HaloPays, which specializes in custom merchant processing strategies and web-based software applications.
HaloPays scrapped its Infusionsoft system and deployed bpm’online to increase efficiency of its business processes. After considering many different solutions, HaloPays chose bpm’online because of its easy process configuration that requires no technical expertise and its comprehensive suite of products that oversees all stages of customer interactions.
“Bpm’online’s intuitive system navigation, ease of data entry and record retrieval, availability 24/7, on the go and on multi devices will deliver real improvements for our sales and account management teams, saving time and improving our efficiency,” said Steve Allen, CEO of Portman, one of the UK's leading travel management companies providing a full range of specialist travel management solutions. Following a review of a number of CRM solutions, Portman has selected bpm’online to replace its GoldMine system.
“Reports and dashboards in bpm’online’s system are easily generated and provide up-to-date information on the status of the sales pipeline, improving visibility and commercial decision making at all levels in the business“, Portman’s Allen said.
Both HaloPays and Portman expect to see added efficiency through better project management and sales tracking, greater consistency at every point of customer interaction, enhanced data management throughout the complete customer journey, and improvements in overall business performance.
With bpm’online CRM, businesses report gaining the tools they need to help cope with market challenges and stay competitive. The BPM platform as a core of the bpm’online CRM solution enables quick and easy business process configuration – with no tech specialist or coding involved. This offers companies the agility to constantly test different approaches and processes to see what works best, remaining successful in a highly competitive environment.
With the bpm’online CRM bundle comprised of three seamlessly integrated applications for marketing, sales and service, businesses are able to connect the dots between different departments within the organization and quickly adapt to new customer behavior patterns.
Industry analysts including Nucleus Research, Hypatia Research Group, and others have highlighted the importance of stronger process-driven capabilities as delivering impressive efficiencies, instilling industry best-practices throughout sales teams, and dramatically improving the customer experience.
"Eight out of ten of our new customers find bpm’online as a best alternative to their existing solution due to strong competitive advantages of our CRM,” said Michael Rooney, svp and general manager of bpm'online. “Fragmented marketing, sales and service processes cannot provide the full view of the complete customer journey. Bpm’online process-driven technologies enable companies to streamline business processes and efficiently provide a differentiated experience at every point of customer interaction.”
(1) Sales Management Association, 2013, as cited here
About HaloPaysHaloPays brings sophisticated products and services to the fast paced merchant processing industry. With the flexibility to meet any of our clients needs, HaloPays offers superior software (including online giving software), relevant technology, and industry experience. For more information, visit: halopays.com
About PortmanPortman is one of the UK's longest-established travel management companies, providing a full range of specialist travel management solutions to SMEs, multinationals and public sector organizations globally. For more information, visit: Portmantravel