SCi Sales Group Wins The Tech ROI Award for the 1281% ROI Received from Its Deployment of bpmonline crm


bpmonline, a leading global CRM and BPM vendor, is proud to announce that bpmonline customer, SCi Sales Group, has received a 2014 Technology ROI Award for their implementation of bpmonline crm. This award held by Nucleus Research, an independent IT research and advisory firm, recognizes companies whose deployment of IT solutions has produced a positive, bottom-line financial return on investment (ROI).

SCi Sales Group (SCi) is a UK’s top 5 business-to-business telemarketing agency that provides inbound and outbound sales assistance and sales augmentation services.

SCi Sales Group deployed bpmonline to support its sales team’s lead generation, prospecting, and sales efforts. Nucleus Research found that the intuitive nature of bpmonline crm, features such as smart search and filtering, and social data integration enabled SCi to automate previously manual data entry processes so sales agents could spend more time selling, resulting in greater visibility, increased productivity, and reduced agent churn.

“Our agents become better through practice. Because they can spend more time calling and less time entering data, they have more repetition and their sales pitch becomes better faster, resulting in more deals,” said Graham Smith, CMO, SCi Sales Group.

After analyzing the results from more than 209 entries, SCi Sales Group is receiving a 2014 ROI Award for the 1281% return on investment that it received from its deployment of bpmonline crm.

“The Tech ROI Awards represent the best of the best and the class of 2014 is our strongest yet. SCi Sales Group is an example of how IT investments closely aligned to business goals can deliver significant ROI and take full advantage of the bpmonline crm solution,” said Ian Campbell, CEO of Nucleus Research.

“The implementation of bpmonline crm, resulted in a 1281% ROI and full project payback within 1 month, as determined by Nucleus Research. This spectacular achievement is validation of the tangible value bpmonline delivers. We are proud that implementation of our solution is showing tremendous value per dollar spent for our clients,” – summarized Andrey Dovgan, BPMonline Business Development Executive.

Read complete case study to learn how bpm’online helped SCi achieve ROI of 1281% >>