The company's department:

Your HR manager

Partner Enterprise Manager

Creatio is a global vendor of one platform to automate industry workflows and CRM with no-code and maximum degree of freedom. With a global team of 700+ dedicated professionals, 700+ partners, and thousands of customers, Creatio operates in 100+ countries worldwide. 

We are looking for a Partner Enterprise Manager who will be responsible for the relationship management of Corporate and Enterprise partner accounts while ensuring the good pace of acquisition and overall partner’s health, retention, and growth. The role can be based in any US location and will report to the SVP Global Channels (based in Boston).

Partnership Development:

  • Build strong partners relationships, serving as a trusted advisor to facilitate the growth of the partnership with Corporate and Enterprise partners, and as an important point of contact for partners’ day-to-day needs 
  • Use strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities
  • Manage renewals of annual agreements
  • Perform quarterly business reviews both onsite and remote
  • Deliver satisfied partners relationships that result in references, case studies, and renewals
  • Conduct regularly scheduled partners check-in calls to determine how to maximize client satisfaction

Partner Sales:

  • Lead generation process
  • Lead qualification process with the partner
  • Sales strategy discussion
  • Meeting confirmation and participation with a client 

Partner Acquisition:

  • Deep search in social media and identify/contact potential partners for new business opportunities. 
  • Acquire new target partners and supervise the onboarding provision
  • Desired Skills and Experience:
  • Experience in a software/SaaS business to business environment with a proven track record of consistent quota over-achievement
  • Experience in managing partners' accounts 
  • Previous experience of driving channel sales ideally within the same product category and channel
  • Excellent interpersonal skills and an ability to build strong relationships with partners
  • Strong personal network within the industry
  • Driven, highly motivated, and passionate about sales
  • Professional sales training would be an advantage but not essential

Technical skills:

  • Understanding of CRM and BPM applications, experience in executing business solutions 
  • Proficient in Microsoft Office Suite, particularly in Excel & PowerPoint

Interpersonal skills:

  • Strong analytical and problem-solving skills
  • Exceptional organizational and communication skills - both verbal and written
  • Comfort working in a fast-paced, ever-changing environment
  • Successful multi-tasker with the ability to act autonomously 
  • Ability to identify and focus on their highest-revenue potential partners 
  • Understand key industry trends and dynamics
  • Able to build and maintain lasting relationships with partners
  • Strategic thinking
  • Self-motivated, with high energy and an engaging level of enthusiasm  
  • High level of integrity and work ethic
  • Result-driven

What you should expect from us: 

  • Powerful award-winning product
  • Focus on making our clients successful (NPS score – 42%) 
  • Dedicated leadership with open doors 
  • A steady stream of inbound leads (though we expect you to generate your own leads as well)
  • A collaborative environment where everybody is happy to help
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