-
Produits
Low-code platform
-
Studio
Construire sans effort des solutions personnalisées
et des processus en utilisant des outils low-code -
Portail
Collaborer avec les clients, les partenaires
et les employés sur une plate-forme low-code -
Applications pour les entreprises
Solutions prêtes à l'emploi pour étendre les fonctionnalités de la
plateforme
CRMCreatio a été nommé leader dans le Magic Quadrant de Gartner pourl'automatisation de la force de vente, 2020En savoir plus -
Studio
-
Services
Support
-
Assistance technique
Obtenez l'aide et les conseils d'experts pour la meilleure
expérience avec la plate-forme -
Customer success management
Bénéficiez d'un service client de premier ordre
avec un success manager -
Mise en œuvre et consulting
Obtenez des conseils professionnels et un soutien à l'intégration
de la part d'experts
Ressources-
Portail libre-service
Obtenez des réponses à vos demandes grâce à
une base de connaissances complète -
Documentation
Explorez les capacités illimitées de la plate-forme
grâce à une documentation détaillée -
Communauté
Connectez-vous avec vos pairs et partagez
votre expertise
Académie-
Formations
Hub de connaissance Creatio : e-learning,
apprentissage guidé et formation en entreprise -
Certification
Obtenir une accréditation pour vos
connaissances et compétences professionnelles
-
Assistance technique
-
Industries
Solutions par secteurServices financiers CreatioSolutions CRM pour les banques et les institutions financièresEn savoir plus
- Clients
-
Partenaires
Écosystème des partenaires Creatio
-
Avantages pour les partenaires
Programme de partenariat primé
avec jusqu'à 50% de marge des partenaires -
Devenir partenaire
Développez votre entreprise avec un fournisseur leader de BPM et CRM
Low-code
-
Catalogue des partenaires
Une communauté mondiale de plus de 600 partenaires
-
Services aux partenaires
Services d'intégration et de conseil
d'entreprises technologiques de premier plan
-
Success portal
Un portail unique pour gérer
votre marketing et vos ventes -
Marketplace
Applications prêtes à l'emploi et solutions verticales
pour étendre les fonctionnalités de la plate-forme
-
Avantages pour les partenaires
- Insights
-
A propos
Entreprise
-
A propos
Faits essentiels sur Creatio, nos clients,
partenaires et produits -
Reconnaissance
Prix des produits et des entreprises
et reconnaissance -
Contacts
Bureaux et informations de contact
-
Notre histoire
Comment construire un monde où
tout le monde peut devenir un développeur -
Nos valeurs
Les valeurs qui façonnent notre façon de
travailler -
Carrières
Faites partie de notre équipe pour aider plus d'
entreprises à travers le monde à accélérer
Nouvelles & événements-
Actualités
Mises à jour récentes sur le développement des produits, nouvelles
sur la communauté des partenaires et clients de Creatio -
Accelerate global
Conférence mondiale en direct sur 24 heures,
pour les leaders des technologies de l'information et du numérique -
Événements numériques
Événements numériques sur la façon d'appréhender le changement
et de transformer votre entreprise à l'aide d'une solution low-code
EXPLORER LES ÉVÉNEMENTS NUMÉRIQUES DE CREATIOpour les PDG's et les leaders du numériqueRéserver une place gratuite -
A propos
5 tips to make your application more engaging
Technology plays a key role in today's business environment, and using the right software can help change the way a company does business and facilitate work practices for both managers and staff.
Nevertheless, there’s always the flip side of the coin. With the ever-growing number of functions and features, working with business applications has become a burden for staff, fueling resentment and inefficiencies.
Imposed by company’s management, these solutions often fail to be user-friendly and are often difficult to learn. As a result, 80% of time is spent on routine operations like data input and only 20% spent on effective work with the data.
If people spend so much of their day using these enterprise software products, why then are these products not designed with the user more in mind in order to engage them and lead to greater productivity?
That is why consumerization of IT has recently become a major trend in the world of modern information technologies.
While most organizations are still dealing with consumerization of IT in a reactive way, recent IDG Enterprise research states that consumerization of enterprise IT brings many positive impacts to the organization, including user satisfaction (82%), user productivity (76%) and business agility (70%).
The time of traditional cumbersome, unattractive and complex enterprise solutions has passed. From the next-generation enterprise applications the users expect the tools to attract engagement and enhance collaboration.
In other words, employees would like their enterprise software to be as much fun and as easy to use as their favorite social networks. Nearly 1/5 of all time users spend online they spend in social networks. Imagine what business benefits could be achieved if a companies’ staff were as engaged in using corporate information systems?!
Not surprisingly according to the recent Accenture report, 88% of executives say consumer technology can improve job satisfaction.
Most people who use Twitter, Facebook or Google+ probably couldn’t explain exactly why they find the site visually more appealing, but there are some hints that unite all those resources – they’re simple and engaging. One of the major challenges that the IT industry has faced over the last few years is creating business applications that are as light in design, as simple and as engaging as social networks are.
What can software developers do to address these challenges and satisfy the demand of users? Here are some trends that could help:
Simplify
Design the business application with the user in mind. Make the interface as simple and visually appealing as your favorite social network. The style should be minimalistic but elegant and free from redundant information to keep the user focused on what is relevant. Navigation elements could be implemented that would help users to be more productive while they are using the corporate information system.
Support BYOD
Ensure the application has the same look and feel independently of the device – desktop, laptop, tablet or mobile. Thus the users will not have to spend time learning how to use the software on each of the devices that they might use. Once they’ve learned to work with it on a computer, they are ready to go with it a smartphone!
Introduce context-based approach
It’s clear that your business application stores a massive amount of data that your company has generated. However how can your employees effectively work with the ever-growing flow of data? One way is to make sure that the displayed information always matches the specific actions you are trying to fulfill. For example for opportunities it will be information about additional products/services, loan options or special offers. The secondary data shall remain hidden.
Gamify
Why do some business applications fail to be engaging? Often there’s a lack of motivation among users, who can’t see all the benefits that the software provides at a glance. Introduction of ‘gamification’ elements should improve labour management, and competition mechanisms will encourage staff to work with greater enthusiasm and perseverance and be more engaged in their day-to-day work.
Create community
Incorporate a community inside the business application so the users could share their thoughts and get necessary information from colleagues in one feed.
At BPMonline we have incorporated most of these trends into the new version 7.0 of BPMonline CRM solution. You can see how the consumerization approach worked for us.