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Produk
Platform rendah-kode
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Studio
Kustomisasi solusi dan proses
dengan mudah menggunakan alat rendah-kode. -
Portal
Berkolaborasi dengan klien, mitra,
dan karyawan melalui platform rendah-kode. -
Business apps
Solusi out-of-the-box untuk memperluas
fungsi platform.
CRMCreatio diakui sebagai yang terdepan oleh Gartner's Magic Quadrant untukSales Force Automation, 2020Pelajari lebih lanjut -
Studio
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Pelayanan
Dukungan
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Dukungan Teknis
Dapatkan bantuan dan panduan ahli untuk pengalaman
terbaik dalam menggunakan platform. -
Customer success management
Bayangkan layanan pelanggan kelas dunia
dengan manajer kesuksesan yang berdedikasi. -
Implementasi dan konsultasi
Dapatkan dukungan penasihat dan integrasi profesional
dari pakar industri
Sumber Daya-
Portal swalayan
Dapatkan jawaban atas permintaan Anda dengan
melalui basis pengetahuan yang komprehensif. -
Documentation
Jelajahi kemampuan platform tanpa batas
dengan dokumentasi mendetail. -
Komunitas
Terhubung dengan rekan dan bagikan
pengalaman Anda.
Akademi-
Pelatihan
Creatio knowledge hub: Pusat pengetahuan Creatio: e-learning,
pembelajaran terpandu, dan pelatihan perusahaan. -
Sertifikasi
Dapatkan akreditasi untuk
pengetahuan dan keterampilan profesional Anda.
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Dukungan Teknis
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Industri
Solusi industri
- Pelanggan
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Kemitraan
Ekosistem kemitraan Creatio
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Manfaat kemitraan
Program kemitraan yang memenangkan penghargaan
dengan margin mitra hingga 50%. -
Jadi mitra
Kembangkan bisnis Anda dengan
vendor BPM rendah-kode dan CRM terkemuka
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Katalog mitra
Komunitas global dengan lebih dari 600 mitra
di seluruh dunia. -
Pelayanan kemitraan
Layanan integrasi dan konsultasi
dari perusahaan teknologi terkemuka.
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Portal kesuksesan
Portal tunggal untuk mengelola
pemasaran dan penjualan Anda. -
Marketplace
Aplikasi siap pakai dan solusi vertikal
untuk memperluas fungsionalitas platform.
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Manfaat kemitraan
- Wawasan
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Tentang
Perusahaan
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Our story
Bagaimana kami membangun dunia di mana
semua orang bisa menjadi pengembang. -
Nilai kami
Nilai-nilai yang kami pegang dalam
bisnis. -
Karir
Bergabunglah dengan tim kami untuk membantu lebih banyak
bisnis berakselerasi.
Berita dan Acara-
Berita
Pembaruan terkini tentang pengembangan produk, berita
mengenai mitra Creatio dan komunitas pelanggan. -
Akselerasi global
Livestreamin konferensi selama 24 jam di seluruh dunia
untuk para pemimpin teknologi informasi dan digital. -
Acara Digital
Acara digital mengenai cara melalui perubahan
dan mengubah bisnis Anda menggunakan platform rendah-kode.
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Our story
CRM Day: an annual event full of outstanding insights
CRM Day – the highly anticipated event for CRM community took place last week in Boston, MA. For this yearly gathering, we brought together experts and practitioners from all over the world. CRM professionals delivered incredible presentations and engaged in discussions on strategies that help businesses succeed in an ever-changing business environment. Moreover, the guests had an opportunity to interact with key CRM industry experts as they shared their own experience and explored real-life cases with the audience.
The event started with the Keynote from Katherine Kostereva during which she shared her vision of what the future holds for the CRM industry and discussed current CRM trends. The popularity of CRM solutions continuously grows with the CRM usage reportedly increasing from 56% to 74% comparing to last year. Moreover, 74% of companies who use CRM claim that the system dramatically improved their customer service.
During the Keynote session, we also took a live online poll offering our audience to share their opinions on the following question: What is the future of the CRM?
The answers were hardly surprising.
As you can see, the majority of respondents believe that CRM systems will continue to evolve and become more autonomous, while generating a bigger competitive advantage for the companies that use them. Kostereva highlighted that we are on the verge of the new era – the era of intelligent CRM.
Following the Keynote and bpm’online’s product presentation Paul Greenberg took the stage and impressed the audience with his awe-inspiring speech. Among other critical topics, the famous CRM expert stressed the paramount importance of delivering personalized experience to every customer.
Also, the event featured two parallel tracks for business and technology leaders. Barton Goldenberg opened the Business Track with a workshop on how to apply CRM strategies to various real world cases. Meanwhile in the Technology Track, attendees explored the innovative functionality of bpm’online CRM. Attendees particularly appreciated bpm’online’s customization features and the system’s intuitive interface.
Please feel free to visit the event page, all of presentations and other valuable materials are available for download.