BPMonline Wins ISM 2013 Top 15 CRM Software Award


London, UK, May 22, 2013 – BPMonline, a leading global provider of customer relationship management (CRM) and business process management (BPM) solutions, announced today that BPMonline CRM was selected by ISM Inc., Customer-Centric Business Strategic Advisors, as a Top 15 CRM Software Award winner for 2013.

BPMonline CRM was chosen after intensive testing by the ISM Software Lab. The suit was rated according to 209 selection criteria, including 98 business functions, 48 technical features, 36 implementation capabilities, 10 real time criteria and 17 user-support features.

“ISM’s software selection process is strenuous and comprehensive,” said founder and president of ISM Barton Goldenberg. “BPMonline is a leader in the fast-paced CRM industry.”

BPMonline provides a huge variety of fully integrated business applications that incorporate CRM and BPM features and cover a broad landscape of business tasks – from contact management, sales and marketing, to service and call centre management. The award-winning BPMonline CRM solution is user-friendly and easy to customize. Multichannel customer support and proactive customer success managers are dedicated to the single aim – to ensure the service provided meets all the customer requirements.

“It is a great honor to receive this prestigious award from such industry premiere strategic advisor as ISM,” says Katerina Kostereva, CEO and Managing Partner at BPMonline. “This award reflects our permanent commitment to our mission of delivering best-of-breed technologies to boost the efficiency of customers' businesses”.

“The winners of the 2013 Top 15 are the influencers in the CRM community as they make significant advancements in both functionality and connectivity for sales and marketing professionals; offer better decision making tools for executives; and provide more intimate connectivity with today’s Digital Clients,” said Goldenberg.

“Being recognized by ISM is very important for us. As the next step of the evolution we plan for release the new version 7.0 of BPMonline CRM application with completely new consumer user interface,” says Katerina Kostereva. “The innovations incorporated to the interface of the system will transform the way companies do business brining consumer technologies into today’s workplace. We plan to roll-out the system with the new engaging interface this June and are sure that BPMonline customers will love the way the system keeps them focused on work.”