At Creatio, we are inspired to help companies ACCELERATE business transformation. To do this, we rely on our highly trained and certified network of partners to provide implementation and consulting services for Creatio products. With more than 500 highly skilled systems integrator and consulting p artners in 35 countries around the world, Creatio matches companies with the best partner for their implementation needs.
The Creatio implementation methodology is based on PRINCE2, a worldwide acclaimed approach to project management that helps to significantly reduce project timelines, improve communication between team members, and deliver a turnkey solution that meets all business requirements. The PRINCE2 approach includes the following stages of the project execution: Elaboration, Execution, Transition, and Operation.
Specify project goals and tasks
Define the vision of the project
Customize and deliver staggered solutions
Finalize the project
During the elaboration phase, together, we will determine project milestones, its concept, and specify goals and tasks.
The Project Charter is an essential document that defines agreements and project goals. When preparing a project charter, we thoroughly study all the customer’s needs to define project outcomes and timelines.
The Project Concept is created based on customer business cases and describes the whole process of the user experience, including workflow processes outside the system. This enables a common understanding of the system operation.
Creatio products are delivered to the customer as separate ready-to-use functional blocks. Our technical advisory group provides design engineering, system adaptation and functionality testing with every delivery. Once the Execution stage is finished, the system is fine-tuned according to your requirements.
Each requirement of yours is documented: system logic, integrations, pre-built reports, as well test cases required for system customization.
Creatio experts configure the system to fit your requirements. Your team tests and verifies the adjustments.
Once our development team presents the customized solution, we test the system together.
Your team tests the system in-house, checks its operation by launching the test cases and provides feedback.
At this stage, your task force tests the entire functionality of the system and your employees learn to work in the system.
The Creatio team performs end-to-end testing of the system and delivers the product to your task force after completing the test cases.
After training, the test group starts working in the system. Creatio experts may supervise users for the first few days if needed.
Creatio experts tutor all your employees and the pilot group starts operating in the system.
The operation phase includes the formal closure of the project, analysis and future planning. The Statement of Acceptance is signed and Creatio conducts a user satisfaction survey and launches project support.
Creatio experts present the project results and system functionality at a face-to-face meeting. After signing the required documents, both parties agree on further actions.
All your employees are now operating in the system. A Customer Success Manager is assigned to support your system.
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
CEO and Managing Partner