CSM is the real game changer. Customer success managers at Creatio provide lifetime guidance for the successful
use of Creatio technology. Unlike a classical support team, the functions of the CSM are not limited to resolution
of temporary technical issues. The mission of the CSM is to constantly maintain communications with the customer
and ensure that Creatio system’s key modules or specific features are utilized in its entirety, and that the customer business goals are fully met.
Major activities performed by the CSM include
Working with our dedicated Customer Success Manager offers a number of benefits, among which: