Meet the AI Agents Transforming BFSI by Creatio

AI agents designed specifically for financial institutions — helping accelerate onboarding, increase retention, optimize renewals, and streamline loan operations. Built on Creatio’s unified CRM and workflow automation platform, our AI agents seamlessly augment your teams, driving efficiency, precision, and compliant growth across the entire customer lifecycle.

Fill in the form to continue the conversation and receive a small gift set from Creatio - a symbol of how people, processes, and technology come together seamlessly.

Connect with a BFSI AI Expert

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Ready-to-Use Autonomous Agents
For Banks and Financial Institutions

Referral Agent

Identifies referral opportunities, engages customers and employees, and tracks referrals through conversion.

Renewal Agent

Monitors upcoming renewals, generates personalized offers, and guides customers through completion.

Retention Agent

Detects early churn signals, triggers retention strategies, and executes personalized actions to protect revenue.

Customer Onboarding Agent

Validates customer data, runs checks, and pre-verifies documents to speed up approvals.

Loan Preparation Agent

Gathers and structures loan data, validates documents and eligibility, and accelerates loan readiness.

Loan Servicing Agent

Manages loan servicing, automates payments and events, and engages customers with timely updates.

Experience Our AI Agents in Action

As part of your personalized conversation, you’ll receive a small AI Agents gift set —
a creative symbol of how intelligent automation can work seamlessly together.

6 AI agent cards

A QR code for direct access to a tailored session

A themed gift inspired by the agents themselves

Customers Love Us
Because We Care, Genuinely!

The CRM is great, but what really sold us on Creatio was the no-code features. The ability to make changes ourselves was incredibly empowering and the idea of self-servicing the platform was very appealing.

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Christopher Bladen

Operations Analyst, First
United Bank & Trust

We replaced our previous inefficient solution with Creatio’s modern no-code CRM platform in record time. The platform now powers critical processes for 2,500 employees, enhancing customer experience and delivering operational excellence across the bank.

Estuardo Ruano

VP of Digital
Transformation

Creatio serves as the primary front-office for all our customer-facing processes, empowering us to streamline operations, consolidate applications into a single platform, and significantly enhance the productivity of our employees.

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Constantin Mareș

Chief Digital Officer

Creatio stands out for its exceptional ease of use and rapid setup, and what I appreciate most is the platform's flexibility - it empowers us to implement new functions effortlessly and tailor the system to our needs, all without coding.

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