Why attend
Embrace ever-changing business landscape: Insights from industry pioneers
Dive into the future: Hear from leading experts on the next digital frontier of business
Elevate your business with Creatio Copilot powered by GenAI and
Ignite conversations: Fireside chats with visionary executives on global trends, digital mastery, and bold strategies for the future
Best practice sessions on automating workflows and CRM with no-code, tailored for your industry
Mastering the future: workshops showcasing GenAI and no-code use cases
Elevate your expertise: Platform and product deep-dives curated for diverse roles
Chart your course to success: Gain exclusive insights into the Creatio strategic roadmap, guiding your journey toward future growth
into
Collaborative sessions with Creatio customers and partners
Networking and experience exchange
Numerous parties and activities exclusively for the Creatio community
Sunshine State’s vibe, warm weather, and beautiful beaches
Exclusive keynote, in-depth sessions,
and practical use cases on
Be the first to discover the synergy
of GenAI and
Attend special tracks
Financial services
transformation
Banking and credit union business strategies for 2024
Workshops on leveraging GenAI and
Overview of automation best practices
Industry-focused roundtables and experience exchange sessions
Winning digital strategies
for latam (in spanish)
Get inspired by speeches about the impact of
Exchange experiences at round-tables for the LATAM Creatio community
Enjoy end-to-end product training sessions
Speakers
Meet leading business and tech celebrities, forward-thinking executives and successful entrepreneurs
View more
Venue
JW MARRIOTT MIAMI TURNBERRY RESORT & SPA
Discover luxury services, modern amenities and a stylish setting.
19999 West Country Club Drive, Aventura, Florida, USA, 33180
TAKE ADVANTAGE OF SPECIALHOTEL ROOM RATES
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BOOK NOW!Agenda
May 8
May 9
May 10
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5:00 PM —
8:00 PM |
Early-birds registration
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5:00 PM —
8:00 PM |
Welcome drinks "No-Code Happy Hour" ( partners, customers, Sales & Channels team)
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8:00 AM
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WELCOME COFFEE & REGISTRATION & EXPO
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9:00 AM
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9:25 AM
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FUTURISTIC INTERVIEW
LET'S ASK GENAI! THE FUTURE OF BUSINESS REVEALED
TONY DURSO
SVP Solution Consulting, Creatio
JASON MILLER
No-Code Evangelist & Principal Consultant, Creatio
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9:45 AM
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10:05 AM
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10:45 AM
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Coffee break & Networking & EXPO
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Future of Business
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No-Code and CRM in Action
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Financial Services Transformation
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Winning Digital Strategies in LATAM
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No-Code Learning Lab
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No-Code Demo Corner
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11:15 AM
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PRACTICAL SPEECH
Navigating the no-code/low-code landscape: Picking the right strategy for your business
 ANDIE DOVGAN
Chief Growth Officer, Creatio
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INDUSTRIAL KEYNOTE
Digital leadership: Transformation strategies for banks and credit unions
 ERIK HALE
FinServ VP of Sales, Creatio
 TONY DURSO
SVP Solution Consulting, Creatio
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INNOVATION'S DEMO SHOW
Showcase of Creatio Copilot use cases
 JENNY BEER
Head of PreSales Americas, Creatio
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Marketing Creatio Demo corner
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11:35 AM
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EXECUTIVE FIRESIDE CHAT
The art of the game: Lessons of leadership from a Fortune 1000 Company
 JIM SLOMKA
Chief Revenue Officer, BSN Sports
 ANDY ZAMBITO
Chief Sales Officer Americas, Creatio
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NO-CODE EXPERIENCE
Embracing No-Code: How to solve business problems without code
 JASON MILLER
No-Code Evangelist & Principal Consultant, Creatio
 RONALD TAYLOR
Director of Training, South University
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NO-CODE EXPERIENCE
Building a digital experience hub with no-code
 ERIK HALE
FinServ VP of Sales, Creatio
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NO-CODE EXPERIENCE
Navigating successful CRM adoption in banking transformation
 ALEJANDRA BOJÓRQUES
Account Executive, Creatio
JOSÉ M. FOSSATTI
Vicepresidente de Tecnología, MetroBank
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PRACTICAL WORKSHOP
Creating engaging home & action pages
 POLINA DOZORTSEVA
PreSales Engineer, Creatio
Nick Jordan
PreSales Solutions Engineer, Creatio
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11:55 AM
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REAL-LIFE SUCCESS STORY
MetLife's journey of digital transformation with Creatio
 ANDY ZAMBITO
Chief Sales Officer Americas, Creatio
 ALESSIA KUHLOW
Lead Business Analyst, Reply
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PRACTICAL SPEECH
Engage or perish: The new era of customer relationships in finance
 SEBASTIEN FORGET
President & Owner, Solutions Metrix
 JIGNESH KAPADIA
CRM Advisory, BFSI EAS, TCS
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NO-CODE EXPERIENCE
The Banco GyT experience: Automating mission-critical workflows with no-code
AGUSTIN ALAMAN
Sales Director LATAM region, Creatio
ESTUARDO RUANO
Vicepresidente de Transformación digital y Data Analytic, Banco GyT
EMILIO MARINO
VP of Sales, LATAM, Creatio
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Sales Creatio Demo corner
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12:15 PM
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FIRE-SIDE CHAT WITH ANALYSTS
Future of business: Navigating digital dilemmas in 2024 and beyond
 DARREN LEWIS
Chief Sales Officer Europe, Creatio
CAMERON MARSH
Senior Analyst, Nucleus
ANDY ZAMBITO
Chief Sales Officer Americas, Creatio
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BUZZ SESSION
Mapping out your GenAI use cases for workflow automation and CRM
JENNY BEER
Head of PreSales Americas, Creatio
 PHILIP LAKIN
Co-Founder & CEO, NoCodeOps
 GIANLUCA DI STEFANO
Partner, Reply
JASON MILLER
No-Code Evangelist & Principal Consultant, Creatio
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BUZZ SESSION
GenAI: What it means for banking?
 SEBASTIEN FORGET
President & Owner, Solutions Metrix
 PREM VIJOY
Head of Credit Unions and Regional banks, TCS
 MEGAN SHEEHAN
Director, PMO, Technology Advisors, Inc.
ERIK HALE
FinServ VP of Sales, Creatio
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BUZZ SESSION
LATAM digital landscape: Key challenges and opportunities in 2024
AGUSTIN ALAMAN
Sales Director LATAM region, Creatio
 JULIO TOMÉ I.
CEO, H&Co
EMILIO MARINO
VP of Sales, LATAM, Creatio
FLAVIO LEBRAO
President, Praxi Solutions
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WHAT'S NEW SPEECH
New key features in Creatio 8.1.2: Marketing, Sales, Service
 FRANCES CARRERA
PreSales Solutions Engineer, Creatio
 ALEX PETRUNENKO
Product Evangelist, Creatio
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12:45 PM
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Lunch & Networking
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1:45 PM
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PRACTICAL SPEECH
Next-level enterprise: Crafting your digital investment strategy
SEBASTIEN FORGET
President & Owner, Solutions Metrix
BRIAN SEGERS
President, Technosystems
ANDY ZAMBITO
Chief Sales Officer Americas, Creatio
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PRACTICAL SPEECH
A verified guide for successful CRM implementation in LATAM companies
 ERNESTO BIANCHI
Senior VP & Founder, BGlobal Solutions
 DIEGO VALLES
Founding Partner & CEO, BGlobal Solutions
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NO-CODE SPOTLIGHT AND DEMO SHOW
Сreatio governance app: Setting up effective guardrails for a digital ecosystem
JENNY BEER
Head of PreSales Americas, Creatio
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Service Creatio Demo corner
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2:05 PM
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EXECUTIVE FIRESIDE CHAT
Solving enterprise digital problems shouldn't be hard: Our story of replacing Salesforce with Creatio
ANDY ZAMBITO
Chief Sales Officer Americas, Creatio
 SEAN CANTWELL
Managing Partner & Co-Founder, Volition Capital
 JOHN MIDTBO
Regional Channels Director Americas, Creatio
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NO-CODE EXPERIENCE
Mastering CRM set-up and optimization, 10 expert tips for success
 FRANCOIS BREAULT
Head of CRM, Vetoquinol
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NO-CODE EXPERIENCE
Consumers Credit Union success story: Transforming member's experience with no-code
ERIC KAPUSINSKI
VP of Enterprise Systems, Consumers Credit Union
ERIK HALE
FinServ VP of Sales, Creatio
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NO-CODE SPOTLIGHT AND DEMO SHOW
Empowering Approvals with Limited Users
FRANCISCA WOOD
Solution Engineer, Creatio
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2:25 PM
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FUTURE OUTLOOK
How AI is reshaping the future of life: Society, education, economy
 FRANK DIANA
Futurist, Managing Partner, TCS
JASON MILLER
No-Code Evangelist & Principal Consultant, Creatio
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NO-CODE EXPERIENCE
Empowering book publishing excellence: How no-code helped to transform a leading publisher’s workflows
JASON MILLER
No-Code Evangelist & Principal Consultant, Creatio
TRINA LEE
Sr Global Director Fulfillment, Author Solutions, LLC
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BEST-PRACTICE SESSION
Using no-code CRM to Solve Banking and Credit Union Challenges
 MEGAN SHEEHAN
Chief Operating Officer, Technology Advisors, Inc.
 BROCK BIGGERSTAFF
SVP, Chief Digital Officer, American Bank & Trust
 JEFFREY P. ROSE
President and CEO, American Bank & Trust
 AMY MCGRAW
VP Marketing and Chief Experience Officer, Tropical Financial Credit Union
JASON MILLER
No-Code Evangelist & Principal Consultant, Creatio
 HILARY A. REED
CEO, EmpowerFi
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NO-CODE SPOTLIGHT AND DEMO SHOW
Building a new application from scratch with no-code tools
FRANCISCA WOOD
Solution Engineer, Creatio
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NO-CODE SPOTLIGHT AND DEMO SHOW
Designing portal pages: Use the no code to design external pages, such as limiting case information for self-service portal users
POLINA DOZORTSEVA
PreSales Engineer, Creatio
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Studio Creatio Demo corner
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2:45 PM
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BUZZ SESSION
Perfect trio: How no-code, GenAI, and workflow automation impact business
 DARREN LEWIS
Chief Sales Officer Europe, Creatio
 ASHOK SUPPIAH
Co-Founder & Chairman, Mitra Innovation
FRANK DIANA
Futurist, Managing Partner, TCS
SEBASTIEN FORGET
President & Owner, Solutions Metrix
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PRACTICAL SPEECH
Three phases of no-code CoE maturity
JASON MILLER
No-Code Evangelist & Principal Consultant, Creatio
 JULIAN MASLIANKOV
CEO, Sirma InsurTech
 MIKE RICHMAN
Sales Director Americas, Creatio
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BUZZ SESSION
Key challenges and opportunities for regional banks and CU in 2024
ERIK HALE
FinServ VP of Sales, Creatio
JULIAN MASLIANKOV
CEO, Sirma InsurTech
MIKE RICHMAN
Sales Director Americas, Creatio
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NO-CODE SPOTLIGHT AND DEMO SHOW
Designing a web service with no-code
HARRY GUSTAVE
PreSales Engineer, Creatio
 ILLIA SHULHA
Product Manager, Prengi
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3:15 PM
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Coffee break & Networking & EXPO
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3:45 PM
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EXECUTIVE FIRESIDE CHAT
INVESTMENT PERSPECTIVE INTO GENAI AND ITS INFLUENCE ON BUSINESS
ANDY ZAMBITO
Chief Sales Officer Americas, Creatio
TOMY HAN
Partner, Volition Capital
 DMYTRO BORODAY
Investment Director, Horizon Capital
 RAMANATH SURYAPRAKASH
Associate Vice President, Partner Ecosystems and Alliances, Infosys Limited
ANDY ZAMBITO
Chief Sales Officer Americas, Creatio
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4:25 PM
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AFTERNOON KEYNOTE
BUILDING YOUR XR/METAVERSE STRATEGY
 BARTON GOLDENBERG
Founder & President, ISM
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4:55 PM
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CLOSING SESSION
CLOSING REMARKS
ALEX DONCHUK
SVP Channels, Creatio
ANDY ZAMBITO
Chief Sales Officer Americas, Creatio
OLIVIA HOURIHAN
HR Manager, Creatio
FRANK DIANA
Futurist, Managing Partner, TCS
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7:30 PM
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CLOSING SESSION
title
ALEX DONCHUK
Senior Vice President Channels, Creatio
ANDY ZAMBITO
Chief Sales Officer Americas, Creatio
BEA PITCHFORD
Account Executive, Creatio
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7:30 PM
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NEON GOLF & DRINKS PARTY (invite only)
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watch
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Agenda
May 10
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8:00 AM
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REGISTRATION & Networking & EXPO
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9:00 AM
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INTRO
WELCOME AND OPENING REMARKS
ALEX DONCHUK
SVP Channels, Creatio
ANDY ZAMBITO
Chief Sales Officer Americas, Creatio
OLIVIA HOURIHAN
HR Manager, Creatio
BEA PITCHFORD
Account Executive, Creatio
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9:15 AM
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THOUGHT LEADERSHIP SPEECH
KEY DIGITAL TRENDS OF 2024: HOW MODERN TECHNOLOGY CHANGES ENTERPRISES
KATE LEGGETT
Vice President, Principal Analyst, Forrester
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9:45 AM
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FIRESIDE CHAT
DIGITAL ECONOMY, GLOBAL TRAJECTORIES, AND OPPORTUNITIES
DARREN LEWIS
Chief Sales Officer Europe, Creatio
KATE LEGGETT
Vice President, Principal Analyst, Forrester
BARTON GOLDENBERG
Founder & President, ISM
SEAN CANTWELL
Managing Partner & Co-Founder, Volition Capital
KATHERINE KOSTEREVA
CEO, Creatio
 BURLEY KAWASAKI
Founder, Tachyon Solutions
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10:05 AM
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STRATEGIC SESSION
GROWTH MINDSET APPROACH: CREATIO STRATEGY FOR FY25
KATHERINE KOSTEREVA
CEO, Creatio
 JASON OLKOWSKI
Chief Customer Officer, Creatio
ALEX DONCHUK
SVP Channels, Creatio
ANDY ZAMBITO
Chief Sales Officer Americas, Creatio
DARREN LEWIS
Chief Sales Officer Europe, Creatio
TONY DURSO
SVP Solution Consulting, Creatio
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10:45 AM
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Coffee break & Networking & EXPO
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11:15 AM
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Partner Track
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No-Code and CRM in Action
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Financial Services Transformation
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Analyst Panel
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No-Code Learning Lab
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Creatio Demo Corner
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11:15 AM
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STRATEGIC SESSION
Partnership Superpowers - winning together
KATHERINE KOSTEREVA
CEO, Creatio
ALEX DONCHUK
SVP Channels, Creatio
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ROADMAP OVERVIEW
Creatio financial services product roadmap for 2024 and beyond
ERIK HALE
FinServ VP of Sales, Creatio
JENNY BEER
Head of PreSales Americas, Creatio
VITALIY GDULYA
Chief Platform Officer, Creatio
 NARESH MEHTA
Head of Digital - Strategy, Transformation Consulting, Sales and Solutions for BFSI US East, TCS
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NO-CODE SPOTLIGHT AND DEMO SHOW
Maximizing the power of CRM with unlimited integrations
MEGAN SHEEHAN
Chief Operating Officer, Technology Advisors, Inc.
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Creatio Demo Corner: How to in Creatio
Productivity tools
Working with interfaces Next best action as a business process format How do product portals work |
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11:40 АM
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EXPERTISE-SHARING SESSION
Sales alignment: How Creatio uses MEDDPICC to increase win rate
ANDY ZAMBITO
Chief Sales Officer Americas, Creatio
DARREN LEWIS
Chief Sales Officer Europe, Creatio
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PRACTICAL SPEECH
Future of composable CRM and GenAI: Use cases for marketing, sales and service
TONY DURSO
SVP Solution Consulting, Creatio
JENNY BEER
Head of PreSales Americas, Creatio
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NO-CODE EXPERIENCE
The ultimate guide to success in FinServ with no-code: 6 principles for no-code empowerment
MATT PINCOSKI
Director of Engagement Systems, Ent Credit Union
ERIK HALE
FinServ VP of Sales, Creatio
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NO-CODE SPOTLIGHT AND DEMO SHOW
Harnessing the power of no-code and GenAI with an intelligent contact center
 YURI YUSHKOV
CEO, Velvetech
 CESAR JARAMILLO
CRM-BPM Implementation Consultant, BGlobal Solutions
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12:00 PM
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NO-CODE SPOTLIGHT AND DEMO SHOW
Skyrocket your sales: Optimizing your sales team performance with GenAI and intelligent automation tools
 KIRILL KRYLOV
Marketplace Developer, Creatio
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12:20 PM
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NO-CODE EXPERIENCE
Success story: How to streamline operations, sales, and marketing with no-code
LUIGI NUDI
Director of Operations, Go Cube
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BEST-PRACTICE SESSION
Insurance reimagined: Enhancing customer engagement with no-code
CHINTHI WEERASINGHE
CEO, Mitra Innovation
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NO-CODE SPOTLIGHT AND DEMO SHOW
Enhancing efficiency: How to simplify full-cycle document management with no-code
 EVELINA JURGEVICA
Project Manager, Confero Technologies
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12:40 PM
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PRACTICAL SPEECH
Customer success framework: Maximixing value for our community
JASON OLKOWSKI
Chief Customer Officer, Creatio
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PRACTICAL SPEECH
No-code in government: Success stories and use cases
 DAVID LASHAR
Partner, Keen360
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PRACTICAL SPEECH
BFSI winning strategy with No Code Composable CRM and GenAI
 JIGNESH KAPADIA
Managing Partner, TCS
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WHAT'S NEW SPEECH
Maximize communication efficiency: Seamlessly integrate messaging and emails with Creatio
URIEL NUSEMBAUM
Solutions Architect, BGlobal Solutions
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1:00 PM
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Lunch & Networking
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2:00 PM
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PRACTICAL SPEECH
Value-focused solution is your always right deal strategy
TONY DURSO
SVP Solution Consulting, Creatio
ANDY ZAMBITO
Chief Sales Officer Americas, Creatio
 ANDIE DOVGAN
Chief Growth Officer, Creatio
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FIRESIDE CHAT
Future of CX: How GenAI and no-code are reshaping traditional CRM
JASON MILLER
No-Code Evangelist & Principal Consultant, Creatio
 BROOKS MCCLARY
Director of Sales Performance, BNI
BEA PITCHFORD
Account Executive, Creatio
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PRACTICAL WORKSHOP
Business case blueprint for digital transformation in banking
ERIK HALE
FinServ VP of Sales, Creatio
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CERTIFICATION
Certification for analysts and professional developers
 SERGEY SOROKIN
COO, Creatio
 NATALY WATERS
Customer Success Director Americas, Creatio
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PRACTICAL WORKSHOP FOR NONPROFESSIONAL DEVELOPERS
Unlocking development potential with no-code and GenAI
 MIKE YUDIN
Director of Engineering, Creatio
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Creatio Demo Corner: Automating workflows of any complexity on the fly
(schedule your personal demo with Creatio pre-sale team)
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2:30 PM
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PRACTICAL SPEECH
The workflow map: No-code workflow automation in manufacturing and distribution
LUIGI NUDI
Director of Operations, Go Cube
PATRICK BRUNET
Web Development Director, Thibert
JASON MILLER
No-Code Evangelist & Principal Consultant, Creatio
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PRACTICAL WORKSHOP
Harnessing the power of banking innovation with no-code: Transforming day 2 items into day 1 priorities
ROHIT KUMAR
CEO & Founder, The Honest Consultants
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COOKING WORKSHOP
Creatio Family Recipes
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2:50 PM
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PRACTICAL SPEECH
Joint marketing development for FY25
ANDIE DOVGAN
Chief Growth Officer, Creatio
 VOLODYMYR KOROL
VP of Marketing, Creatio
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PRACTICAL SPEECH
How to implement your CRM project 3X faster
VICTORIA OMELCHENKO
CEO, Banza
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NO-CODE SPOTLIGHT
Building insightful and actionable customer/member 360 view
POLINA DOZORTSEVA
PreSales Engineer, Creatio
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PRACTICAL WORKSHOP FOR NONPROFESSIONAL DEVELOPERS
Composable apps on Creatio 8.1.2: Work with packages, applications and architecture
MIKE YUDIN
Director of Engineering, Creatio
ALEX PETRUNENKO
Product Evangelist, Creatio
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3:20 PM
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PRACTICAL WORKSHOP
Developing relationships and driving growth with existing customers
JASON OLKOWSKI
Chief Customer Officer, Creatio
NATALY WATERS
Customer Success Director Americas, Creatio
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BUZZ SESSION
The intrinsic value of composability in the CRM landscape
JASON MILLER
No-Code Evangelist & Principal Consultant, Creatio
DAVID LASHAR
Partner, Keen360
YURI YUSHKOV
CEO, Velvetech
REBECCA WETTEMANN
CEO & Principal Analyst, Valoir
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NO-CODE SPOTLIGHT AND DEMO SHOW
The power of the process: Workshop on automating banking business processes
HARSHJOT HIJHER
Vice President Operations, Solutions Metrix
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3:40 PM
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NO-CODE SPOTLIGHT
Quick wins: AI use cases for banks and credit unions
POLINA DOZORTSEVA
PreSales Engineer, Creatio
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4:00 PM
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5:30 PM
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NO-CODE FAMILY PARTY ON THE POOLDECK
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