Creatio Research Report
The State of Enterprise
AI Adoption
Creatio asked 600+ IT and business decision-makers where
they are in their AI adoption journey
AI is moving beyond experimentation
70% of organizations
are running AI and not testing it
Embedded across the organization
14%
Scaling across the organization
25%
Deployed in selected functions
31%
70%
are past experimentation
Experimenting
15%
Still evaluating
13%
No plans
2%
The workforce is evolving with AI
89% of respondents
expect AI agents to expand workforce capacity,
augment teams, or create new roles
Is Governance keeping up?
Only 29% of organizations
have fully established AI governance—
even as AI adoption accelerates
29%
Fully established
governance
44%
Partially established
governance
19%
Currently developing
governance
6%
Planning to establish
governance
2%
No plans for
governance
See what’s next
for enterprise AI
Get the full report to discover how AI is reshaping work, what gives organizations the confidence to scale, and what puts leaders ahead.
About
The State of Enterprise
AI Adoption
The State of Enterprise AI Adoption Report is Creatio’s second annual research study examining how business and technology leaders are approaching AI and AI agents. The study surveyed 608 IT and business decision-makers, covering AI adoption, agent deployment, workforce impact, business outcomes, governance, barriers to scale and AI value.
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