Agile CRM and Process Automation Platform for Government and Public Services

Optimize citizen interaction processes using Creatio CRM for government and public sector organizations

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311 service

Coordinated management for non-emergency requests

Empower citizens to report issues, request services, or seek information through multiple channels. Enhance team collaboration, streamline task assignments, and provide real-time updates to residents.

Legislative tracking

Streamlined monitoring of legislative procedures

Leverage advanced tools for bill monitoring, feedback capture, and automated alerts. Streamline policy management with no-code automation for drafting, reviewing, and publishing legislative documents.

Grants management

Advanced grant lifecycle oversight

Automate the funding lifecycle, from sourcing to budget tracking, with no missed deadlines. Organize documents, automate approvals, and track activities in real-time with insight-rich dashboards.

Portfolio and program governance

Efficient project coordination and budget control

Monitor budgets, deliverables, and milestones while coordinating teams. Manage multiple projects, maintain workload visibility, and integrate with financial systems for precise cost tracking.

Israeli Government Boosts Coordination of Infrastructure Projects with Creatio’s No-Code Platform

The National Coordination Platform is built on top of Creatio and serves as a digital hub to send, approve and manage more than 9000 infrastructure-related projects, cases and requests.

Event management

Comprehensive event planning and execution

Optimize event management with advanced calendars, omnichannel communications, and automated workflows. Refine future events with personalized campaigns and detailed reporting.

Licensing, permitting, and inspections

Simplified license and permit management

Provide citizens with an intuitive portal for easy license applications, real-time tracking, and direct communication. Simplify compliance officers’ tasks with a unified interface from intake to issuance.

Employee experience

Efficient HR management and employee automation

Unify HR workflows for streamlined hiring, onboarding, development, and retention. Establish a secure training environment and centralize communication and task management.

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