Agenda
8:00 AM
REGISTRATION & WELCOME COFFEE
9:00 AM
Intro
WELCOME and OPENING REMARKS

Alex Donchuk
SVP Channels

Andy Zambito
Global Chief Sales Officer, Creatio
9:15 AM
KEYNOTE SPEECH
THE RISE OF THE AI TWINS. THE ART OF BRINGING USERS AND AGENTS TOGETHER

Katherine Kostereva
CEO, Creatio

Burley Kawasaki
Global VP of Product Marketing and Strategy, Creatio

Jason Olkowski
Chief Customer Officer, Creatio

Andie Dovgan
Chief Growth Officer, Creatio

Andy Zambito
Global Chief Sales Officer, Creatio
10:10 AM
PRACTICAL SPEECH
THE FUTURE OF AI & NO-CODE: HOW AI AND AGENTS ARE RESHAPING APP CREATION

Andie Dovgan
Chief Growth Officer, Creatio

John Arnold
Head of Strategic CRM Advisory, Creatio
10:30 AM
CUSTOMER SUCCESS STORY
TRANSFORMATION JOURNEYS: AUTOMATING CITIZEN SERVICES FOR THE FUTURE
10:50 AM
Coffee break & EXPO
11:20 AM
EXECUTIVE FIRESIDE CHAT
HOW AI WILL RESHAPE THE ROLE OF CIO AS WE KNOW IT
11:40 AM
CUSTOMER SUCCESS STORY
BUILDING YOUR HIGH-IMPACT DIGITAL TRANSFORMATION ROADMAP WITH NO-CODE AND AI

Sebastien Forget
President & Owner, Solutions Metrix
11:55 AM
PANEL DISCUSSION
SUCCESSFUL DIGITAL TRANSFORMATION IN THE HIGHLY REGULATED BANKING INDUSTRY
12:15 PM
PRACTICAL SPEECH
FROM FRICTION TO FLOW: TAKING YOUR CRM TO THE NEXT LEVEL WITH NO-CODE AND AI
12:30 PM
PRACTICAL SPEECH
FUTURE-PROOFING WITH A NO-CODE & AI CENTER OF EXCELLENCE: SKILLS, ROLES AND PROGRAM MINDSET

David Hauser
CEO, Bits in Glass
12:45 PM
PANEL DISCUSSION
CRM IMPLEMENTATION FOR A NEW ERA. ZERO DEVELOPMENT, 100% VALUE CONSULTING

Alex Donchuk
SVP Channels

Colin Finney
Vice President North America, Praesto Consulting

Sebastien Forget
President & Owner, Solutions Metrix

David Hauser
CEO, Bits in Glass
1:30 PM
LUNCH & NETWORKING