Agenda
8:30 AM
REGISTRATION & WELCOME COFFEE
9:30 AM
Intro
WELCOME and OPENING REMARKS
Alex Donchuk
SVP Channels, Creatio
Andy Zambito
Global Chief Sales Officer, Creatio
9:45 AM
KEYNOTE SPEECH
THE AI ECONOMY: HOW HUMANS AND AGENTS ARE SHAPING THE FUTURE OF WORK
Katherine Kostereva
CEO, Creatio
Andy Zambito
Global Chief Sales Officer, Creatio
Burley Kawasaki
Global VP of Product Marketing and Strategy, Creatio
10:25 AM
PRACTICAL SPEECH
HOW AI AGENTS AND NO-CODE ARE REDEFINING SOFTWARE DEVELOPMENT
John Arnold
Head of Strategic CRM Advisory, Creatio
10:45 AM
PRACTICAL SPEECH
REDEFINING SUCCESS WITH AI: BUILDING A STRATEGIC BUSINESS CASE FOR THE NEW ERA OF CRM
Andie Dovgan
Chief Growth Officer, Creatio
11:00 AM
Coffee break & EXPO
11:30 AM
CUSTOMER SUCCESS STORY
CONNECTING E.ON NEXT THROUGH CREATIO
Imran Arif
Contact Center Operations Manager, E.ON Next
Matthew Saunders
Partner, Sales and Service Practice Leader, Deloitte Digital UK
Nick Owens
VP of Customer Success, Creatio
11:45 AM
CUSTOMER SUCCESS STORY
FROM VISION TO VALUE IN WEEKS: HOW INDUSTRY LEADERS FAST-TRACK DIGITAL TRANSFORMATION WITH NO-CODE CRM
Mandy Shetra
CRM Lead, Scottish Friendly
Steve Hunter
Enterprise Architect, Sureserve
Paul Sexton
Managing Director, Praesto Consulting
Jason Olkowski
Chief Strategy & Transformation Officer, Creatio
12:10 PM
CUSTOMER SUCCESS STORY
DRIVING SALES GROWTH AND DELIVERING BETTER CUSTOMER EXPERIENCE WITH NO-CODE AND NEW ERA CRM
Damien Marsh
Head of ICT, Altro
Joshua Hughman
Sales Director, Creatio
12:25 PM
PRACTICAL SPEECH
HOW TO SELECT AND PRIORITIZE AI USE CASES FOR YOUR DIGITAL TRANSFORMATION JOURNEY
Burley Kawasaki
Global VP of Product Marketing and Strategy, Creatio
12:45 PM
PANEL DISCUSSION
PREPARING FOR THE AI ERA WITH CONFIDENCE
Andie Dovgan
Chief Growth Officer, Creatio
Paul Vincent
Analyst Consultant, ex-Gartner
Lauren McNicoll
Associate Director, Deloitte Digital
Daniel Lewis
CEO, Qmulus
Gjergji Guri
Founder and CEO, Facilization
1:30 PM
LUNCH & NETWORKING
2:30 PM
AI WORKSHOP (INVITE ONLY)
NOVA FRAMEWORK: HOW TO DEVELOP AND IMPLEMENT YOUR AI USE CASES WITH CREATIO
Burley Kawasaki
Global VP of Product Marketing and Strategy, Creatio
John Arnold
Head of Strategic CRM Advisory, Creatio