Agenda
Build your own agenda
June 11
June 12
June 13
08:00 AM
Welcome Coffee & Registration & Expo
09:00 AM
Intro
Welcome to Orlando!
Amanda Georgoff
VP of Sales for North America General, Creatio
John Arnold
Head of Strategic CRM Advisory, Creatio
John Bruno
Global Head of Manufacturing Vertical, Creatio
09:30 AM
Keynote
Unlimited Enterprise
Katherine Kostereva
CEO, Creatio
09:45 AM
Product Keynote
Creatio 10x: AI Studio
Katherine Kostereva
CEO, Creatio
Burley Kawasaki
SVP of Creatio Industries, Creatio
Mike Yudin
Director of Engineering, Creatio
10:15 AM
Product Keynote
Creatio 10x: Best-in-Class CRM
Andie Dovgan
Chief Growth Officer, Creatio
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
Jenny Beer
VP of Solution Consulting, Americas, Creatio
Alex Petrunenko
VP of Solution Consulting, EMEA, Creatio
10:40 AM
Coffee Break & Networking & Expo
AI Leadership: Strategy
Agentic CRM
Bank.AI: Grow Your Bank
AI & No-Code Learning Labs
Explore & Experience
11:15 AM
AI Leadership: Strategy
Thought-Leadership Speech
The Agentic Leader: Designing Future-Ready Organizations
Ja-Nae Duane
Bestselling Author & AI Researcher for MIT & Brown University
Agentic CRM
Track Keynote
The Future of CRM: Autonomous Execution, Measurable Value
John Arnold
Head of Strategic CRM Advisory, Creatio
Bank.AI: Grow Your Bank
Track Keynote
The Future of Banking is Agentic
Bert Pallia
VP of Enterprise Sales, Creatio
AI & No-Code Learning Labs
Solution Spotlight
Enabling the Future of the Agentic Enterprise: Creatio 10x and Beyond
Burley Kawasaki
SVP of Creatio Industries, Creatio
Mike Yudin
Director of Engineering, Creatio
Vitaliy Gdulya
Chief Platform Officer, Creatio
Ivan Malafieiev
Chief Product Officer, Creatio
Explore & Experience
Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
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Creatio Demo Corner
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Review Zone: Share Your Experience
11:45 AM
AI Leadership: Strategy
Executive Fireside Chat
Agentic Foresight. How AI Will Reshape the Future of Enterprise Automation
John Avirett
Partner, StepStone Group
Roger Hurwitz
Partner, Volition Capital
Sean Cantwell
Partner, Volition Capital
Andie Dovgan
Chief Growth Officer, Creatio
Agentic CRM
Customer Success Story
Enhancing Citizen Services with AI and No-Code: City of Boston Success Story
Santiago Garces
Chief Information Officer, City of Boston
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
Nataly Waters
Customer Success Director, Americas, Creatio
Bank.AI: Grow Your Bank
Customer Success Story
Launching an AI Agent for Customer Onboarding: Lake City Bank
Drew McMonigle
Chief Technology Officer, Lake City Bank
David Volin
Account Executive, Creatio
12:05 PM
AI Leadership: Strategy
Thought-Leadership Speech
Debunking the Myths of Agentic Automation
Burley Kawasaki
SVP of Creatio Industries, Creatio
Agentic CRM
Customer Success Story
Sureserve Case Study: Transforming Customer Experience and Field Service
Nick Owens
VP of Customer Success, Creatio
Joshua Hughman
Sales Director, UK & North, Creatio
Bank.AI: Grow Your Bank
Customer Success Story
Deploying an AI Agent for Driving Refferals: Cape & Coast Bank
Ken Tingle
First VP, Business Intelligence Manager, Cape & Coast Bank
AI & No-Code Learning Labs
Practical Spotlight
Coding Agents: Developing Creatio Composable Apps Using Coding Agents
Kirill Krylov
Solution Architect, Creatio
12:25 PM
AI Leadership: Strategy
Practical Spotlight
The Age-Old Dilemma Reimagined: Build, Buy, or Platform?
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
Agentic CRM
Customer Success Story
Breaking Free from Legacy CRM: Building an Agentic Sales Organization at PSI
Andy Zambito
Global Chief Sales Officer, Creatio
Claudio Ranaudo
Senior Vice President, PSI
Karolina Drozd
Head of Sales Operations, PSI
Bank.AI: Grow Your Bank
Best-Practice Session
Grow Your Bank: Agent Fleet to Augment Your Sales Teams
Andie Dovgan
Chief Growth Officer, Creatio
Alex Petrunenko
VP of Solution Consulting, EMEA, Creatio
12:45 PM
Lunch & Networking
02:00 PM
AI Leadership: Strategy
Expertise-Sharing Session
Everyone is an App Creator. The Future of Software Development
Ken Parmelee
Principal Analyst, Forrester
Agentic CRM
Customer Success Story
Unified Customer Intelligence: Turning Customer Experience into Business Results at Pearson Brazil
Alex Donchuk
SVP Channels, Creatio
Diego Sette
Senior Director of Technology, Pearson
Anderson Estevao
Director EEU LB Franchise, Pearson
Bank.AI: Grow Your Bank
Customer Success Story
Charting AI-Driven Customer Journeys in Modern Banking
Kirsten Sonius
Chief Experience Officer, Ukrainian Credit Union
Harshjot Nijher
Executive Vice President, Solutions Metrix
Bert Pallia
VP of Enterprise Sales, Creatio
Nataly Waters
Customer Success Director, Americas, Creatio
AI & No-Code Learning Labs
Practical Spotlight
AI Agent Development Lifecycle: From Build to Test and Evaluate
Alex Petrunenko
VP of Solution Consulting, EMEA, Creatio
Explore & Experience
Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
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Creatio Demo Corner
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Review Zone: Share Your Experience
02:20 PM
AI Leadership: Strategy
Thought-Leadership Speech
Getting from Hype to Value with AI in the Front Office
Agentic CRM
Industry Keynote
Distribution. AI Roadmap and Showcase
John Bruno
Global Head of Manufacturing Vertical, Creatio
Bank.AI: Grow Your Bank
Customer Success Story
Removing Friction and Scaling Banking Workflows with Agentic CRM
Corinne Olson
VP Enterprise Applications, Avidia Bank
AI & No-Code Learning Labs
Practical Spotlight
AI-Powered Marketing: Orchestrating Content and Execution for Impact
Jonathan Ruhlen
Senior Solution Consultant, Creatio
Explore & Experience
Deep-Dive Workshop
How to Move from Fragmented to 360 Customer View, with Examples from ESL CU & Everwise CU
02:40 PM
AI Leadership: Strategy
Best-Practice Session
The Crawl, Walk, Run Model for Adopting AI Agents
Mike Yudin
Director of Engineering, Creatio
Agentic CRM
Customer Success Story
Turning Agentic CRM into Tangible Business Results
Adam Fox
VP of Marketing, S.P. Richards
Tonya Moore
Senior Director Sales Operations, S.P. Richards
Shea Fortson
Director of Customer Support, S.P. Richards
John Bruno
Global Head of Manufacturing Vertical, Creatio
Bank.AI: Grow Your Bank
Best-Practice Session
Building the Business Case for AI CRM Transformation
Chris Jackson
Industry Marketing and Strategy Lead, Creatio
AI & No-Code Learning Labs
Practical Spotlight
AI-Powered Sales: Autonomous Agents for Enhanced Engagement and Forecasting
Polina Dozortseva
Team Lead Solution Consulting, BFSI, Creatio
03:00 PM
AI Leadership: Strategy
Expertise-Sharing Session
The Executive's Guide to Agentic AI: What Boards Are Asking and How to Answer
Stas Zakharenko
Principal, AI Practice Group Co-Lead, GTC Law Group
Anthony Decicco
Principal, GTC Law Group
Roberto Torres
Editor, CIO Dive
Vikaas Younis
Chief Information Officer, Emeria
Pete Lamson
Chief Operating Officer and Head of Portfolio Operations, Volition Capital
John Arnold
Head of Strategic CRM Advisory, Creatio
Agentic CRM
Customer Success Story
How to Roll Out Agentic CRM Across Global Manufacturing: A Proven Blueprint
Michał Wielicki
Global Head of Sales Excellence, Lohmann
Adam Praiswater
IT Business Intelligence Analyst, Lohmann
Nicolai Grosse-Buening
Regional Sales Director AMEREU, Creatio
Bank.AI: Grow Your Bank
Expertise-Sharing Session
Technology as a Competitive Advantage in Banking
John Gonzalez
Senior Sales Director, BFSI, Creatio
Kyle Swenson
Senior Business Analyst, Technology Advisors, Inc.
Micah Desmond
AVP, Strategy Analyst, Seacoast Bank
Abbie Jones
Director - Strategy & Execution, Marketing & Growth, Cornerstone Advisors
AI & No-Code Learning Labs
Practical Spotlight
AI-Powered Customer Service: Accelerating End-to-End Case Resolution with Agents
Jonathan Ruhlen
Senior Solution Consultant, Creatio
03:20 PM
Coffee Break & Networking & Expo
04:00 PM
Keynote Interview
Passion. Discipline. Execution. How to Lead in the New Age
Michael Phelps
Olympic Champion & Author
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
Amanda Georgoff
VP of Sales for North America General, Creatio
04:40 PM
Closing Remarks
Key Takeaways from Day One
John Arnold
Head of Strategic CRM Advisory, Creatio
07:30 PM
Happy Hour & Magical Experience
08:00 AM
Registration & Networking & Expo
09:00 AM
Intro
Welcome & Opening Remarks
09:20 AM
Strategic Session
Creatio Around the World: Growth Highlights and Market Viewpoint
10:50 AM
Coffee Break & Nteworking & Expo
AI Leadership: Execution
Agentic CRM: Solution Spotlight
Bank.AI: Serve Your Customers
AI & No-Code Learning Labs: Marketplace
LATAM in the Age of AI
Explore & Experience
11:30 AM
AI Leadership: Execution
Track Keynote
Creatio AI Roadmap & Platform Showcase: Accelerating Development 10x with AI Agents and No-Code
Burley Kawasaki
SVP of Creatio Industries, Creatio
Mike Yudin
Director of Engineering, Creatio
Agentic CRM: Solution Spotlight
Track Keynote
Creatio New Era CRM Roadmap
Ivan Malafieiev
Chief Product Officer, Creatio
John Arnold
Head of Strategic CRM Advisory, Creatio
Bank.AI: Serve Your Customers
Track Keynote
Leading Financial Services into the AI Era: Creatio Roadmap
Andie Dovgan
Chief Growth Officer, Creatio
Anna Nikitina
Director of Industries Solutions Engineering, Creatio
AI & No-Code Learning Labs: Marketplace
Solution Spotlight
Creating Value: What's New on Creatio Marketplace
Lidia Kotlinska
Head of Technology Alliances, Creatio
LATAM in the Age of AI
Thought-Leadership Speech
From CRM to Customer Ecosystem: The Next Frontier of Engagement for the AI Era
Jesus Hoyos
CRM Independent Analyst & Influencer, DBA CX2Advisory
Explore & Experience
Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
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Creatio Demo Corner
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Review Zone: Share Your Experience
12:00 PM
Agentic CRM: Solution Spotlight
Practical Spotlight
Sales and Marketing Agentic Map: What's Next for the AI-Augmented Organization
John Bruno
Global Head of Manufacturing Vertical, Creatio
Bank.AI: Serve Your Customers
Customer Success Story
How Everwise Credit Union Transforms Member Experience. Success Story
Jennifer Castaneda
CRM Product Manager, Everwise Credit Union
Sebastien Forget
President & Owner, Solutions Metrix
Sofie-Ann Duranceau
Director of Product, Solutions Metrix
AI & No-Code Learning Labs: Marketplace
Solution Spotlight
From Viewing to Velocity: Streamlining Document Intelligence with Creatio
Phillip Dzhenganin
Director of Alliances, Apryse
Sviatoslav Lobach
VP CRM Products, Creatio
LATAM in the Age of AI
Track Keynote
Agentic Leadership Strategy: Building the Next-Gen Enterprise
Agustin Alaman
VP of Sales, LatAm
Explore & Experience
Deep-Dive Workshop
Building No‑Code Banking Integrations: Connecting Creatio to Core & LOS Systems with Starfish
12:20 PM
AI Leadership: Execution
Expertise-Sharing Session
Organizational Design to Drive AI Innovation
Tomy Han
Partner, Volition Capital
Ja-Nae Duane
Bestselling Author & AI Researcher for MIT & Brown University
Jason Hiner
Chief Content Officer and Editor-in-Chief, The Deep View
Janet George
Executive Vice President of Artificial Intelligence, Mastercard
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
Agentic CRM: Solution Spotlight
Solution Spotlight
State-of-the-Art Sales Forecasting
Sviatoslav Lobach
VP CRM Products, Creatio
Bank.AI: Serve Your Customers
Best-Practice Spotlight
Serve Your Customers: Agent Fleet to Augment Your Service Team
Andie Dovgan
Chief Growth Officer, Creatio
Polina Dozortseva
Team Lead Solution Consulting, BFSI, Creatio
AI & No-Code Learning Labs: Marketplace
Solution Spotlight
KYC on Creatio without Compromise: Be Compliant, Be Efficient, Save Money
Rolands Indriksons
Business Analyst, Confero
LATAM in the Age of AI
Customer Success Story
Powering the Future of Industries with AI Agents
Ernesto Bianchi
Managing Partner, Founder & Owner, BGlobal Solutions
Fernando Galaz
Chief Information Officer, Americar
Gonzalo Cortés
Head of Digital Products, Americar
José Fossatti
VP of Technology, Metrobank
12:40 PM
Lunch & Networking
02:00 PM
AI Leadership: Execution
Customer Success Story
SPARK Customer Panel: Deploying AI Agents in the Real World
Burley Kawasaki
SVP of Creatio Industries, Creatio
Agentic CRM: Solution Spotlight
Expertise-Sharing Session
Creatio on Creatio: Top 5 AI Use Cases Our Sales Team Loves
Bert Pallia
VP of Enterprise Sales, Creatio
Laura Hopkinson
Global Head of Sales Excellence, Creatio
Bank.AI: Serve Your Customers
Practical Spotlight
From Service to Success: AI Agents at the Heart of Exceptional Customer Journeys
Kyle Aulerich
Partner, Wipfli
AI & No-Code Learning Labs: Marketplace
Marketplace Pitch Contest
AI Innovation: Marketplace Champions League
Mike Yudin
Director of Engineering, Creatio
Lidia Kotlinska
Head of Technology Alliances, Creatio
LATAM in the Age of AI
Expert Panel
State of Digital Transformation in LatAm: AI Adoption Progress and Priorities for 2026
Agustin Alaman
VP of Sales, LatAm
Explore & Experience
Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
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Creatio Demo Corner
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Review Zone: Share Your Experience
02:20 PM
AI Leadership: Execution
Best-Practice Session
AI Development Methodology: Small Teams, Big Impact
Vitaliy Gdulya
Chief Platform Officer, Creatio
Ivan Malafieiev
Chief Product Officer, Creatio
Alex Petrunenko
VP of Solution Consulting, EMEA, Creatio
Agentic CRM: Solution Spotlight
Best-Practice Session
Outbound Lead Generation Best Practices
Amanda Georgoff
VP of Sales for North America General, Creatio
Sviatoslav Lobach
VP CRM Products, Creatio
Bank.AI: Serve Your Customers
Creatio User Group
Creatio Banking, Credit Unions & Financial Services User Group
Kyle Swenson
Senior Business Analyst, Technology Advisors, Inc.
Nataly Waters
Customer Success Director, Americas, Creatio
Halyna Mykytyuk
Customer Success Executive, Creatio
LATAM in the Age of AI
Expert Spotlight
Creatio New Era CRM Roadmap
Maryna Novyk
Regional Customer Success Leader, LatAm, Creatio
Hernan Suris
Team Lead Solution Consulting, LatAm, Creatio
Explore & Experience
Deep-Dive Workshop
Create-a-Twin Workshop: Building Your First AI Agent
Kirill Krylov
Solution Architect, Creatio
02:40 PM
AI Leadership: Execution
Best-Practice Session
Powering AI with Trusted Data: Building the Integration Backbone for Enterprise Automation
Michael Bachman
Head of Research and Emerging Technology, Boomi
Agentic CRM: Solution Spotlight
Practical Speech
Service Agentic Map: What Next-Gen Customer Support Looks Like
Nick Owens
VP of Customer Success, Creatio
LATAM in the Age of AI
Customer Success Story
AI-Powered Banking Transformation in Latin America
Alejandra Bojorquez
Sales Team Lead, Creatio
03:00 PM
AI Leadership: Execution
Best-Practice Session
Preparing the Organization for Autonomous Agents: A Leader’s Checklist
Agentic CRM: Solution Spotlight
Expertise-Sharing Session
Unified Revenue Intelligence: Breaking Down Sales, Marketing, and CS Silos
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
LATAM in the Age of AI
Practical Showcase
Enabling the Future of the Agentic Enterprise: Creatio 10x and Beyond
Hernan Suris
Team Lead Solution Consulting, LatAm, Creatio
Francisca Wood
Solutions Consultant, Creatio
03:20 PM
Coffee Break
03:30 PM
Closing Remarks
No-Code Days Florida: Key Takeaways and AI Awards Ceremony
John Arnold
Head of Strategic CRM Advisory, Creatio
John Bruno
Global Head of Manufacturing Vertical, Creatio
06:00 PM
World Cup Party & Networking Lounge
08:00 AM
Registration & Networking & Expo
09:00 AM
Intro
Welcome & Opening Remarks
Alex Donchuk
SVP Channels, Creatio
09:10 AM
Strategic Session
Winning Together: Annual Results and Strategic Initiatives for FY2027
10:10 AM
Partner Program
Partner Program FY2027: Key Updates & Enhancements
Alex Donchuk
SVP Channels, Creatio
10:30 AM
Coffee Break & Networking & Expo
Revenue Acceleration
Delivery Excellence
AI Bootcamp
11:00 AM
Revenue Acceleration
Expertise-Sharing Session
The AI Agents Narrative: Winning with Verticalized Agents
Andy Zambito
Global Chief Sales Officer, Creatio
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
Delivery Excellence
Best-Practice Session
Partner Enablement Program: Elevating Project Delivery with Creatio
Bert Grantges
Global Head of Partner Enablement, Creatio
AI Bootcamp
Deep Dive Workshop
Development Workflow for Building Creatio Apps with AI Coding Agents
Kirill Krylov
Solution Architect, Creatio
11:40 AM
Revenue Acceleration
Practical Spotlight
From Pipeline to Revenue: Going-to-Market with Creatio
Andie Dovgan
Chief Growth Officer, Creatio
Olga Noha
Global VP of Integrated Marketing and Brand Strategy, Creatio
Slava Averin
VP of Demand Gen and Field Marketing, Creatio
John Arnold
Head of Strategic CRM Advisory, Creatio
Delivery Excellence
Solution Spotlight
Scaling Enterprise through CoEs: From Vision to Impact
Bert Grantges
Global Head of Partner Enablement, Creatio
AI Bootcamp
Practical Spotlight
App Accelerator: Maximize Your Marketplace Impact with AI
Mike Yudin
Director of Engineering, Creatio
12:00 PM
Revenue Acceleration
Expert Panel
Joint GTM in Action: Marketing, Selling, and Closing Together
Alex Donchuk
SVP Channels, Creatio
Delivery Excellence
Expertise-Sharing Session
Customer Success Best Practices
Nick Owens
VP of Customer Success, Creatio
Nataly Waters
Customer Success Director, Americas, Creatio
AI Bootcamp
Q&A Session
Creatio AI: Ask Me Anything for Partners
Ivan Malafieiev
Chief Product Officer, Creatio
Vitaliy Gdulya
Chief Platform Officer, Creatio
Mike Yudin
Director of Engineering, Creatio
Jenny Beer
VP of Solution Consulting, Americas, Creatio
Alex Petrunenko
VP of Solution Consulting, EMEA, Creatio
Kirill Krylov
Solution Architect, Creatio
12:30 PM
Lunch & Networking