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Orlando, Florida | June 11-13, 2026

Agenda
June 11
June 12
June 13
08:00 AM
WELCOME COFFEE & REGISTRATION & EXPO
09:00 AM
INTRO
Welcome to Orlando!
09:30 AM
KEYNOTE SPEECH
Agentic Leadership
10:10 AM
PRODUCT KEYNOTE
Creatio 8.4 Release & AI agents
10:40 AM
COFFEE BREAK & NETWORKING & EXPO
AI LEADERSHIP
NEW ERA CRM
BANK.AI
AI & NO-CODE LEARNING LABS
EXPLORE & EXPERIENCE
11:10 AM
TRACK KEYNOTE
Agentic Leadership Strategy: Building the Next-Gen Enterprise
TRACK KEYNOTE
The Future of CRM: Autonomous Execution, Measurable Value
TRACK KEYNOTE
Next Generation of Financial Services: From Digital to Agentic Banking
EXPERT SPOTLIGHT
Enabling the Future of the Agentic Enterprise: Creatio 8.4 and Beyond
Deep-Dive Workshops
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Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
11:40 AM
EXPERT FIRESIDE CHAT
The New Enterprise Blueprint: Aligning AI, Architecture, and Execution
PRACTICAL SPEECH
Sales Agentic Map: What's Next for the AI-Augmented Sales Organization
BEST-PRACTICE SPOTLIGHT
The Revenue-Driven Bank: Scaling Growth with Autonomous AI Agents
12:00 PM
PRACTICAL SPEECH
Designing Human-Agent Workflows
CUSTOMER SUCCESS STORY
Breaking Free from Legacy CRM: Building an Agentic Sales Organization at PSI
FIRESIDE CHAT
Branch Transformation: AI-Augmented Relationship Banking
PRACTICAL SHOWCASE
AI Agent Development Lifecycle: From Build to Test to Evaluate
12:20 PM
EXPERTISE-SHARING SESSION
AI Investment Prioritization: Build, Buy, or Platform
EXPERT PANEL
The AI-Augmented Sales Rep: Coaching, Forecasting, and Deal Acceleration
BEST-PRACTICE SESSION
Building the Business Case for Agentic Automation in Banking
PRACTICAL SHOWCASE
Coding Agents: Developing Creatio Composable Apps Using Coding Agents
12:50 PM
LUNCH & NETWORKING
02:00 PM
THOUGHT-LEADERSHIP SPEECH
Debunking the Myths of Agentic Automation
EXPERT SPOTLIGHT
Driving Sustainable Revenue Growth with State of the Art B2B Forecasting
BEST-PRACTICE SPOTLIGHT
From Service to Success: AI Agents at the Heart of Exceptional Customer Journeys
PRACTICAL SHOWCASE
AI-Powered Marketing: Orchestrating Content and Execution for Impact
Deep-Dive Workshops
----------------------
Expo Zone: Meet Creatio Partners
----------------------
Creatio Demo Corner
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Review Zone: Share Your Experience
02:20 PM
CUSTOMER SUCCESS STORY
Human-AI Collaboration: Designing Work for the Augmented Workforce
EXPERT SPOTLIGHT
Eliminating CRM Data Entry with No-Code and AI
CUSTOMER SUCCESS STORY
From Transactions to Relationships: Enhancing Member Experience with an Agentic CRM
PRACTICAL SHOWCASE
AI-Powered Sales: Autonomous Agents for Enhanced Engagement and Forecasting
02:40 PM
BEST-PRACTICE SESSION
Preparing the Organization for Autonomous Agents: A Leader’s Checklist
EXPERTISE-SHARING SESSION
Creatio on Creatio: Top 5 AI Use Cases Our Sales Team Loves
CUSTOMER SUCCESS STORY
Turning AI Agents into Real Business Value at Cape & Coast Bank
PRACTICAL SHOWCASE
AI-Powered Customer Service: Accelerating End-to-End Case Resolution with Agents
03:00 PM
CUSTOMER FIRESIDE CHAT
The Executive's Guide to Agentic AI: What Boards Are Asking and How to Answer
CUSTOMER FIRESIDE CHAT
From System of Record to CRM as a System of Action in the City of Boston
EXPERTISE-SHARING SESSION
Charting AI-Driven Customer Journeys in Modern Banking
WORKSHOP
Coding Agents: Best Practices for Combining No-Code Tools with Coding Agents
03:30 PM
COFFEE BREAK & NETWORKING & EXPO
04:00 PM
EXECUTIVE FIRESIDE CHAT
Leading Change at Scale: Bridging Strategy and Execution in the Agentic Era
04:30 PM
KEYNOTE INTERVIEW
Passion. Discipline. Execution. How to Lead in the New Age
05:00 PM
CLOSING REMARKS
Key Takeaways from Day One
07:30 PM
HAPPY HOUR & PARTY
08:00 AM
REGISTRATION & NETWORKING & EXPO
09:00 AM
INTRO
Welcome & Opening Remarks
09:30 AM
EXECUTIVE ARENA
AI Leaders Cup: Enterprise Strategies That Win
11:00 AM
COFFEE BREAK & NETWORKING & EXPO
AI LEADERSHIP
NEW ERA CRM
BANK.AI
AI & NO-CODE LEARNING LABS
LATAM IN THE AGE OF AI
EXPLORE & EXPERIENCE
11:30 AM
THOUGHT-LEADERSHIP SPEECH
The Agentic Leader's Guide: How to Build Future-Ready Organizations
TRACK KEYNOTE
Creatio New Era CRM Roadmap
TRACK KEYNOTE
Leading Financial Services into the AI Era: Creatio Roadmap
SOLUTION SPOTLIGHT
Creating Value: What's New on Creatio Marketplace
TRACK KEYNOTE
Agentic Leadership Strategy: Building the Next-Gen Enterprise
Advanced User Workshops
----------------------
Expo Zone: Meet Creatio Partners
----------------------
Creatio Demo Corner
----------------------
Review Zone: Share Your Experience
11:55 AM
TRACK KEYNOTE
Creatio AI Strategic Roadmap
PRACTICAL SPEECH
Boosting Demand Generation with the New Era Sales Engagement Workflows
EXPERT SPOTLIGHT
Autonomous Agents for Operational Excellence
DEMO SHOWCASE
Simple Solutions for Complex Challenges: Risk and Compliance Management
THOUGHT-LEADERSHIP SPEECH
From CRM to Customer Ecosystems: The Next Frontier of Engagement for the AI Era
12:15 PM
BEST-PRACTICE SESSION
AI Ownership, Trust, and Governance at Scale
CUSTOMER SUCCESS STORY
Unified Customer Intelligence: Using Agents to Build a 360° View of the Customer at Pearson Brazil
CUSTOMER SUCCESS STORY
Removing Friction from Banking Workflows to Build Customer Loyalty
DEMO SHOWCASE
Unlocking Contact Center Success with AI for Tangible Business Outcomes
CUSTOMER FIRESIDE CHAT
Powering the Future of Industries with AI Agents
12:35 PM
CUSTOMER FIRESIDE CHAT
AI and the Future of Industries: Implications for Customer-Facing Roles
EXPERTISE-SHARING SESSION
Unified Revenue Intelligence: Breaking Down Sales, Marketing, and CS Silos
CUSTOMER SUCCESS STORY
From Pilot to Profit: The Referral Agent in Action
DEMO SHOWCASE
One Platform - Full Control: Unlocking the Power of Integrations
EXPERT PANEL
State of Digital Transformation in LatAm: AI Adoption Progress and Priorities for 2026
01:00 PM
LUNCH & NETWORKING
02:00 PM
INDUSTRY KEYNOTE
The Space Between: Autonomous Agents Powering the Next Evolution of Manufacturing
PRACTICAL SPEECH
Service Agentic Map: What Next-Gen Customer Support Looks Like
PRACTICAL SPEECH
Audit Trail and AI Explainability
MARKETPLACE PITCH CONTEST
AI Innovation: Marketplace Champions League
EXPERT SPOTLIGHT
Creatio New Era CRM Roadmap
Advanced User Workshops
----------------------
Expo Zone: Meet Creatio Partners
----------------------
Creatio Demo Corner
----------------------
Review Zone: Share Your Experience
02:20 PM
CUSTOMER SUCCESS STORY
How to Roll Out Agentic CRM Across Global Manufacturing: A Proven Blueprint
CUSTOMER FIRESIDE CHAT
The Autonomous Service: Redefining Support in the Public Sector
EXPERT SPOTLIGHT
AI Agents in Loan Origination: Speed, Compliance, and Customer Experience
CUSTOMER SUCCESS STORY
Breaking Free from Legacy CRM: Building an Agentic Sales Organization
02:40 PM
CUSTOMER SUCCESS STORY
Powering the Future of Retail with AI Agents
PRACTICAL SPEECH
How Servicepeople and AI Agents Can Serve More Customers Together
BEST-PRACTICE SESSION
Regulartory Technology (RegTech) and No-Code: A Natural Fit
PRACTICAL SHOWCASE
The Revenue-Driven Bank: Scaling Growth with Autonomous AI Agents
03:00 PM
EXPERTISE-SHARING SESSION
From the Front Lines: Transforming Manufacturing Sales and Service with AI Agents
CUSTOMER-FIRESIDE CHAT
Turning Agentic CRM into Tangible Business Results
EXPERTISE-SHARING SESSION
Addressing Security and Regulatory Concerns in Agentic Automation
CUSTOMER FIRESIDE CHAT
AI-Powered Banking Transformation in Latin America
03:30 PM
COFFEE BREAK & NETWORKING & EXPO
03:50 PM
WORKSHOP
NOVA Framework: How to Develop and Implement Your AI Use Cases with Creatio
CREATIO USER GROUPS
Manufacturing Momentum: Strategic Roadmap & User Group
----------------------
Smart Services: Public Sector Roundtable
CREATIO USER GROUP
Finance Flywheel: Credit Union & Banking Roundtable
WORKSHOP
Build-A-Twin Workshop: Building Your First AI Agent
WORKSHOP
NOVA Framework: Cómo desarrollar e implementar tus casos de uso de IA con Creatio
05:00 PM
PARTNER AWARDS CEREMONY
WORLD CUP PARTY
08:00 AM
REGISTRATION & NETWORKING & EXPO
09:00 AM
INTRO
Welcome & Opening Remarks
09:10 AM
STRATEGIC SESSION
Winning Together: Annual Results and Strategic Initiatives for FY2027
10:10 AM
PARTNER PROGRAM
Partner Program FY2027: Key Updates & Enhancements
10:30 AM
COFFEE BREAK & NETWORKING & EXPO
REVENUE ACCELERATION
DELIVERY EXCELLENCE
AI BOOTCAMP (TECH TRACK)
11:00 AM
EXPERTISE-SHARING SESSION
The AI Agents Narrative: Winning with Verticalized Agents
BEST-PRACTICE SESSION
Partner Enablement Program: Elevating Project Delivery with Creatio
DEEP DIVE WORKSHOP
Development Workflow for Building Creatio Apps with AI Coding Agents
11:50 AM
PRACTICAL SPEECH
From Pipeline to Revenue: Going-to-Market with Creatio
EXPERT SPOTLIGHT
Scaling Enterprise through CoEs: From Vision to Impact
PRACTICAL SPOTLIGHT
App Accelerator: Maximize Your Marketplace Impact with AI
12:20 PM
PARTNER FIRESIDE CHAT
Joint GTM in Action: Marketing, Selling and Closing Together
FIRESIDE CHAT
Unlocking Opportunity Through Certification: What's New and How to Succeed
12:50 PM
PRACTICAL WORKSHOP
EXPERTISE-SHARING SESSION
Customer Success Best Practices
Q&A SESSION
Creatio AI: Ask Me Anything for Partners
01:30 PM
LUNCH & NETWORKING

Agenda and speakers are subject to change.

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