Agenda
June 11
June 12
June 13
08:00 AM
Welcome Coffee & Registration & Expo
09:00 AM
Intro
Welcome to Orlando!
09:30 AM
Keynote
Agentic Leadership
10:10 AM
Product Keynote
Creatio 8.4 Release & AI agents
10:40 AM
Coffee Break & Networking & Expo
AI Leadership
New Era CRM
Bank.AI
AI & No-Code Learning Labs
Explore & Experience
11:10 AM
TRACK KEYNOTE
Agentic Leadership Strategy: Building the Next-Gen Enterprise
Track Keynote
The Future of CRM: Autonomous Execution, Measurable Value
Track Keynote
Next Generation of Financial Services: From Digital to Agentic Banking
Solution Spotlight
Enabling the Future of the Agentic Enterprise: Creatio 8.4 and Beyond
Deep-Dive Workshops
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Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
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Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
11:40 AM
Expert Panel
The New Enterprise Blueprint: Aligning AI, Architecture, and Execution
Practical Spotlight
Sales Agentic Map: What's Next for the AI-Augmented Sales Organization
Best-Practice Session
The Revenue-Driven Bank: Scaling Growth with Autonomous AI Agents
12:00 PM
Practical Spotlight
Designing Human-Agent Workflows
Customer Success Story
Breaking Free from Legacy CRM: Building an Agentic Sales Organization at PSI
Expert Panel
Branch Transformation: AI-Augmented Relationship Banking
Practical Spotlight
AI Agent Development Lifecycle: From Build to Test to Evaluate
12:20 PM
Expertise-Sharing Session
AI Investment Prioritization: Build, Buy, or Platform
Expert Panel
The AI-Augmented Sales Rep: Coaching, Forecasting, and Deal Acceleration
Best-Practice Session
Building the Business Case for Agentic Automation in Banking
Practical Spotlight
Coding Agents: Developing Creatio Composable Apps Using Coding Agents
12:50 PM
Lunch & Networking
02:00 PM
Thought-Leadership Speech
Debunking the Myths of Agentic Automation
Solution Spotlight
Driving Sustainable Revenue Growth with State of the Art B2B Forecasting
Practical Spotlight
From Service to Success: AI Agents at the Heart of Exceptional Customer Journeys
Practical Spotlight
AI-Powered Marketing: Orchestrating Content and Execution for Impact
Deep-Dive Workshops
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Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
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Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
02:20 PM
Customer Success Story
Human-AI Collaboration: Designing Work for the Augmented Workforce
Solution Spotlight
Eliminating CRM Data Entry with No-Code and AI
Customer Success Story
From Transactions to Relationships: Enhancing Member Experience with an Agentic CRM
Practical Spotlight
AI-Powered Sales: Autonomous Agents for Enhanced Engagement and Forecasting
02:40 PM
Best-Practice Session
Preparing the Organization for Autonomous Agents: A Leader’s Checklist
Expertise-Sharing Session
Creatio on Creatio: Top 5 AI Use Cases Our Sales Team Loves
Customer Success Story
Turning AI Agents into Real Business Value at Cape & Coast Bank
Practical Spotlight
AI-Powered Customer Service: Accelerating End-to-End Case Resolution with Agents
03:00 PM
Customer Success Story
The Executive's Guide to Agentic AI: What Boards Are Asking and How to Answer
Customer Success Story
From System of Record to CRM as a System of Action in the City of Boston
Expertise-Sharing Session
Charting AI-Driven Customer Journeys in Modern Banking
Deep Dive Workshop
Coding Agents: Best Practices for Combining No-Code Tools with Coding Agents
03:30 PM
Coffee Break & Networking & Expo
04:00 PM
Executive Fireside Chat
Leading Change at Scale: Bridging Strategy and Execution in the Agentic Era
04:30 PM
Keynote Interview
Passion. Discipline. Execution. How to Lead in the New Age
05:00 PM
Closing Remarks
Key Takeaways from Day One
07:30 PM
Happy Hour & Party
08:00 AM
Registration & Networking & Expo
09:00 AM
Intro
Welcome & Opening Remarks
09:30 AM
Executive Fireside Chat
AI Leaders Cup: Enterprise Strategies That Win
11:00 AM
Coffee Break & Nteworking & Expo
AI Leadership
New Era CRM
Bank.AI
AI & No-Code Learning Labs
LATAM in the Age of AI
Explore & Experience
11:30 AM
Thought-Leadership Speech
The Agentic Leader's Guide: How to Build Future-Ready Organizations
Track Keynote
Creatio New Era CRM Roadmap
Track Keynote
Leading Financial Services into the AI Era: Creatio Roadmap
Solution Spotlight
Creating Value: What's New on Creatio Marketplace
Track Keynote
Agentic Leadership Strategy: Building the Next-Gen Enterprise
Advanced User Workshops
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Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
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Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
11:55 AM
Track Keynote
Creatio AI Strategic Roadmap
Practical Spotlight
Boosting Demand Generation with the New Era Sales Engagement Workflows
Solution Spotlight
Autonomous Agents for Operational Excellence
Solution Spotlight
Simple Solutions for Complex Challenges: Risk and Compliance Management
Thought-Leadership Speech
From CRM to Customer Ecosystems: The Next Frontier of Engagement for the AI Era
12:15 PM
Best-Practice Session
AI Ownership, Trust, and Governance at Scale
Customer Success Story
Unified Customer Intelligence: Using Agents to Build a 360° View of the Customer at Pearson Brazil
Customer Success Story
Removing Friction from Banking Workflows to Build Customer Loyalty
Solution Spotlight
Unlocking Contact Center Success with AI for Tangible Business Outcomes
Customer Success Story
Powering the Future of Industries with AI Agents
12:35 PM
Customer Success Story
AI and the Future of Industries: Implications for Customer-Facing Roles
Expertise-Sharing Session
Unified Revenue Intelligence: Breaking Down Sales, Marketing, and CS Silos
Customer Success Story
From Pilot to Profit: The Referral Agent in Action
Solution Spotlight
One Platform - Full Control: Unlocking the Power of Integrations
Expert Panel
State of Digital Transformation in LatAm: AI Adoption Progress and Priorities for 2026
01:00 PM
Lunch & Networking
02:00 PM
Track Keynote
Autonomous Agents Powering the Next Evolution of Manufacturing
Practical Spotlight
Service Agentic Map: What Next-Gen Customer Support Looks Like
Practical Spotlight
Audit Trail and AI Explainability
Marketplace Pitch Contest
AI Innovation: Marketplace Champions League
Solution Spotlight
Creatio New Era CRM Roadmap
Advanced User Workshops
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Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
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Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
02:20 PM
Customer Success Story
How to Roll Out Agentic CRM Across Global Manufacturing: A Proven Blueprint
Customer Success Story
The Autonomous Service: Redefining Support in the Public Sector
Solution Spotlight
AI Agents in Loan Origination: Speed, Compliance, and Customer Experience
Customer Success Story
Breaking Free from Legacy CRM: Building an Agentic Sales Organization
02:40 PM
Customer Success Story
Powering the Future of Retail with AI Agents
Practical Spotlight
How Servicepeople and AI Agents Can Serve More Customers Together
Best-Practice Session
Regulartory Technology (RegTech) and No-Code: A Natural Fit
Practical Spotlight
The Revenue-Driven Bank: Scaling Growth with Autonomous AI Agents
03:00 PM
Expertise-Sharing Session
From the Front Lines: Transforming Manufacturing Sales and Service with AI Agents
Customer Success Story
Turning Agentic CRM into Tangible Business Results
Expertise-Sharing Session
Addressing Security and Regulatory Concerns in Agentic Automation
Customer Success Story
AI-Powered Banking Transformation in Latin America
03:30 PM
Coffee Break & Networking & Expo
03:50 PM
Deep Dive Workshop
NOVA Framework: How to Develop and Implement Your AI Use Cases with Creatio
Creatio User Group
Manufacturing Momentum: Strategic Roadmap & User Group
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Smart Services: Public Sector Roundtable
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Smart Services: Public Sector Roundtable
Creatio User Group
Finance Flywheel: Credit Union & Banking Roundtable
Deep Dive Workshop
Build-A-Twin Workshop: Building Your First AI Agent
Deep Dive Workshop
NOVA Framework: Cómo desarrollar e implementar tus casos de uso de IA con Creatio
05:00 PM
Partner Awards Ceremony
World Cup Party
World Cup Party
08:00 AM
Registration & Networking & Expo
09:00 AM
Intro
Welcome & Opening Remarks
09:10 AM
Srategic Session
Winning Together: Annual Results and Strategic Initiatives for FY2027
10:10 AM
Partner Program
Partner Program FY2027: Key Updates & Enhancements
10:30 AM
Coffee Break & Networking & Expo
Revenue Acceleration
Delivery Excellence
AI Bootcamp
11:00 AM
Expertise-Sharing Session
The AI Agents Narrative: Winning with Verticalized Agents
Best-Practice Session
Partner Enablement Program: Elevating Project Delivery with Creatio
Deep Dive Workshop
Development Workflow for Building Creatio Apps with AI Coding Agents
11:50 AM
Practical Spotlight
From Pipeline to Revenue: Going-to-Market with Creatio
Solution Spotlight
Scaling Enterprise through CoEs: From Vision to Impact
Practical Spotlight
App Accelerator: Maximize Your Marketplace Impact with AI
12:20 PM
Expert Panel
Joint GTM in Action: Marketing, Selling, and Closing Together
Expert Panel
Unlocking Opportunity Through Certification: What's New and How to Succeed
12:50 PM
Deep Dive Workshop
Expertise-Sharing Session
Customer Success Best Practices
Q&A Session
Creatio AI: Ask Me Anything for Partners
01:30 PM
Lunch & Networking