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Orlando, Florida | June 11-13, 2026

Agenda
June 11
June 12
June 13
08:00 AM
WELCOME COFFEE & REGISTRATION & EXPO
09:00 AM
INTRO
Welcome to Orlando!
Andy Zambito
Global Chief Sales Officer, Creatio
Alex Donchuk
SVP Channels, Creatio
09:30 AM
KEYNOTE SPEECH
Agentic Leadership
10:10 AM
PRODUCT KEYNOTE
Creatio 8.4 Release & AI agents
10:40 AM
COFFEE BREAK & NETWORKING & EXPO
AI LEADERSHIP
NEW ERA CRM
BANK.AI
AI & NO-CODE LEARNING LABS
ADDITIONAL ACTIVITIES
ALL-TIME ACTIVITIES
11:10 AM
TRACK KEYNOTE
Agentic Leadership Strategy: From AI Experiments to Sustainable Advantage
Andie Dovgan
Chief Growth Officer, Creatio
TRACK KEYNOTE
The Future of CRM: Invisible Execution, Flawless Value
John Arnold
TRACK KEYNOTE
Defining Your Agentic Leadership Strategy in Financial Services
EXPERT SPOTLIGHT
Creatio Roadmap: 8.4 and Beyond
Deep-dive Workshops
Meet Partners (Expo); Creatio Demo Corner; Creatio AI demo Experience in VR; Share your experience zone (Reviews)
11:40 AM
CUSTOMER SUCCESS STORY
Turning AI Agents into Real Business Value at Cape & Coast Bank
Kenny Tingle
First VP, Business Intelligence Manager, Cape & Coast Bank
BEST-PRACTICE SPOTLIGHT
Autonomous Agents for Revenue Growth
PRACTICAL SHOWCASE
AI and No-Code Process Automation: Using Agents and Workflows Together
12:00 PM
PRACTICAL SPEECH
Designing Human-Agent Workflows
EXPERT SPOTLIGHT
Eliminating CRM Data Entry with No-Code and AI
PRACTICAL WORKSHOP
Creating AI-Assisted User Experiences
12:20 PM
EXPERTISE-SHARING SESSION
AI Investment Prioritization: Build, Buy, or Platform
Partners
EXPERTISE-SHARING SESSION
Creatio on Creatio: Top 5 AI Use Cases Our Sales Team Loves
Creatio (Laura + Bert)
CUSTOMER FIRESIDE CHAT
The New Era of AI-Powerd Banking Workflows
Customers
PRACTICAL WORKSHOP
Build-A-Twin Workshop: Building Your First AI Agent
12:50 PM
LUNCH & NETWORKING
02:00 PM
THOUGHT-LEADERSHIP SPEECH
Debunking the Myths of Agentic Automation
EXPERTISE-SHARING SESSION
Creatio on Creatio: Top 5 AI Use Cases Our Sales Team Loves
Creatio (Laura + Bert)
PRACTICAL SPEECH
PRACTICAL SHOWCASE
For Marketing Leaders: Campaign Automation and Lead Scoring
Deep-dive Workshops
Meet Partners (Expo); Creatio Demo Corner; Creatio AI demo Experience in VR; Share your experience zone (Reviews)
02:20 PM
CUSTOMER SUCCESS STORY
Human-AI Collaboration: Designing Work for the Augmented Workforce
CUSTOMER SUCCESS STORY
Unified Customer Intelligence: Using Agents to Build a 360° View of the Customer at Pearson Brazil
Diego Sette
Senior Director of Technology, Pearson Brazil
BEST-PRACTICE SESSION
Building the Business Case for Agentic Automation in Banking
Andie Dovgan
Chief Growth Officer, Creatio
PRACTICAL SHOWCASE
For Service Leaders: Designing Intelligent Case Management
02:40 PM
BEST-PRACTICE SESSION
Preparing the Organization for Autonomous Agents: A Leader’s Checklist
PRACTICAL SPEECH
Sales Agentic Map
John Arnold
CUSTOMER SUCCESS STORY
Loan Origination in the No-Code Era: Speed, Compliance, and Customer Experience
PRACTICAL SHOWCASE
For Sales Leaders: Building AI-Guided Selling Motions
03:00 PM
CUSTOMER FIRESIDE CHAT
The Executive's Guide to Agentic AI: What Boards Are Asking and How to Answer
EXPERT PANEL
The AI-Augmented Sales Rep: Coaching, Forecasting, and Deal Acceleration
Partners
AZ
EXPERT SPOTLIGHT
Regulatory Technology (RegTech) and No-Code: A Natural Fit
2 partners
PRACTICAL SHOWCASE
For IT/Admins: Platform Administration and No-Code Creator Enablement
03:30 PM
COFFEE BREAK & NETWORKING & EXPO
04:00 PM
EXECUTIVE FIRESIDE CHAT
Building an AI-First Organization: Culture, Governance, and Change Management
Nasdaq
Volition Chawn
Analysts
04:30 PM
KEYNOTE INTERVIEW
Passion. Discipline. Execution. How to Lead in the New Age
Michael Phelps
Andy Zambito
05:00 PM
CLOSING REMARKS
Key Takeaways from Day One
Andy Zambito
Chief Sales Officer Americas, Creatio
Alex Donchuk
05:15 PM
EXECUTIVE DINNER EXPERIENCE
ANALYSTS DINNER
CA&EE DINNER
07:30 PM
PARTY
08:00 AM
REGISTRATION & NETWORKING & EXPO
09:00 AM
INTRO
Welcome & Opening Remarks Day 2
Andy Zambito
Global Chief Sales Officer, Creatio
Alex Donchuk
SVP Channels, Creatio
09:30 AM
THOUGHT LEADERSHIP SPEECH
guest speaker
10:00 AM
Executive Arena
AI Leaders Cup: Enterprise Strategies That Win
11:00 AM
COFFEE BREAK & NETWORKING & EXPO
AI LEADERSHIP
NEW ERA CRM
THE FUTURE OF FINANCIAL SERVICES
AI & NO-CODE LEARNING LABS
LATAM IN THE AGE OF AI
ADDITIONAL ACTIVITIES
ALL-TIME ACTIVITIES
11:30 AM
TRACK KEYNOTE
Creatio AI Strategic Roadmap
Burley Kawasaki
TRACK KEYNOTE
Creatio New Era CRM Roadmap
EXPERT SPOTLIGHT
Autonomous Agents for Operational Excellence
SOLUTION SPOTLIGHT
Creating Value: What's New on Creatio Marketplace
Creatio
TRACK KEYNOTE
Agentic Leadership Strategy: From AI Experiments to Sustainable Advantage (Spanish)
Agustin Alaman
Advanced User Workshops (Creatio)
Meet Partners (Expo); Creatio Demo Corner; Creatio AI demo Experience in VR; Share your experience zone (Reviews)
11:55 AM
EXPERT SPOTLIGHT
AI Ownership, Trust, and Governance at Scale
CUSTOMER FIRESIDE CHAT
The Autonomous Service Desk: Redefining Support in the Public Sector
FIRESIDE CHAT
Branch Transformation: AI-Augmented Relationship Banking
DEMO SHOWCASE
Simple Solutions for Complex Challenges: Risk and Compliance Management
THOUGHT-LEADERSHIP SESSION
State of Digital Transformation in LATAM: Progress and Priorities for 2026
12:15 PM
CUSTOMER SUCCESS STORY
Future-Proofing Global Sales Function with Agentic CRM
Claudio Ranaudo
SVP, PSI Software
Karolina Drozd
PM, PSI Software
EXPERT SPOTLIGHT
Deploying State of the Art B2B Forecasting
Sviatoslav Lobach
CUSTOMER SUCCESS STORY
Removing Friction from Banking Workflows to Build Customer Loyalty
DEMO SHOWCASE
Unlocking Contact Center Success with AI for Tangible Business Outcomes
Velvetech
CUSTOMER FIRESIDE CHAT
Talent and Technology: Building AI Capabilities in the Region
12:35 PM
EXPERT PANEL
From Automation to Autonomy: The Maturity Model for Enterprise AI
Partners
EXPERTISE-SHARING SESSION
Unified Revenue Intelligence: Breaking Down Sales, Marketing, and CS Silos
Creatio
Partners, Customers
CUSTOMER EXPERT PANEL
Boosting CRM Adoption in Financial Institutions as Key to Operational Efficiency
DEMO SHOWCASE
One Platform - Full Control: Unlocking the Power of Integrations
Partner (workato)
CUSTOMER SUCCESS STORY
Architecture of Intelligent Operations: Transforming Enterprise Operating Models with AI and No-Code
01:00 PM
LUNCH & NETWORKING
02:00 PM
CUSTOMER FIRESIDE CHAT
AI and the Future of Industries: Implications for Customer-Facing Roles
Customers representing various industries
PRACTICAL SPEECH
Service Agentic Map
PRACTICAL SPEECH
Audit Trail and Explainability in AI-Driven Financial Decisions
Creatio
MARKETPLACE PITCH CONTEST
AI Innovation: Marketplace Champions League
BEST-PRACTICE SESSION
Preparing the Organization for Autonomous Agents: A Leader’s Checklist (Spanish)
Advanced User Workshops (Creatio)
Meet Partners (Expo)
Creatio Demo Corner
Creatio AI demo Experience in VR
Share your experience zone (Reviews)
02:20 PM
BEST-PRACTICE SESSION
Improving AI Agent Precision and Reliability
PRACTICAL SPEECH
Boosting Demand Generation with the New Era Sales Engagement Workflows
Sviatoslav Lobach
CUSTOMER SUCCESS STORY
Branch Transformation: AI-Augmented Relationship Banking
CUSTOMER SUCCESS STORY
Delivering Excellent Digital Experiences Through AI and No-Code
02:40 PM
CUSTOMER SUCCESS STORY
Human-AI Collaboration: Designing Work for the Augmented Workforce
CUSTOMER FIRESIDE CHAT
Agentic Marketing Campaign Management: Lessons Learnt
BEST-PRACTICE SESSION
Third-Party Risk Management Automation
Partners
EXPERTISE-SHARING SESSION
Defining Your Agentic Leadership Strategy in Financial Services (Spanish)
03:00 PM
EXPERTISE-SHARING SESSION
Data Strategy for the Agentic Era: Foundations That Enable AI Success
PRACTICAL SPEECH
Marketing Agentic Map
EXPERTISE-SHARING SESSION + Q&A
Addressing Security and Regulatory Concerns in Agentic Automation
PRACTICAL WORKSHOP
Context Engineering: Training AI Agents for Industry Expertise
CUSTOMER FIRESIDE CHAT
Banking Digital Transformation in Latin America
03:30 PM
COFFEE BREAK & NETWORKING & EXPO
03:40 PM
AI WORKSHOP
NOVA Framework: How to Develop and Implement Your AI Use Cases with Creatio
CREATIO USER GROUPS
Manufacturing Momentum: Strategic Roadmap & User Group
Smart Services: Public Sector Roundtable
Automotive Acceleration: Industry Roundtable
CREATIO USER GROUP
Finance Flywheel: Credit Union & Banking Roundtable
DEEP DIVE
Integration Fundamentals: Connecting Creatio to Your Ecosystem
AI WORKSHOP / TALLER IA
NOVA Framework: Cómo desarrollar e implementar tus casos de uso de IA con Creatio
Advanced User Workshops (Creatio)
Meet Partners (Expo); Creatio Demo Corner; Creatio AI demo Experience in VR; Share your experience zone (Reviews)
04:20 PM
DEEP DIVE
AI Agent security and Governance Configuration for Enterprise Deployments
05:00 PM
AWARDS CEREMONY
PARTY Day 2 - WORLD CUP
08:00 AM
REGISTRATION & NETWORKING & EXPO
09:00 AM
INTRO
Welcome & Opening Remarks Day 3
Alex Donchuk
SVP Channels, Creatio
09:10 AM
STRATEGIC SESSION FOR PARTNERS
Katherine Kostereva
CEO, Creatio
Alex Donchuk
SVP Channels, Creatio
10:10 AM
PARTNER PROGRAM
Partner Program FY2027: Key Updates & Enhancements
Alex Donchuk
SVP Channels, Creatio
Chad Gilley
Regional Channels Director Americas, Creatio
Alex Crawford
Regional Channels Director Europe, Creatio
Ahmed Ali
Vlad Scherbachenko
10:30 AM
COFFEE BREAK & NETWORKING & EXPO
GO-TO-MARKET WITH CREATIO
PROJECT IMPLEMENTATION BEST PRACTICES
AI BOOTCAMP (TECH TRACK)
11:00 AM
EXPERT SPOTLIGHT
EXPERT SPOTLIGHT
DEEP DIVE WORKSHOP
11:50 AM
PRACTICAL SPEECH
Partner Enablement Program
BEST-PRACTICE SESSION
12:20 PM
PARTNER FIRESIDE CHAT
EXPERTISE-SHARING SESSION
Q&A SESSION
12:50 PM
EXPERTISE-SHARING SESSION
Customer Success Best Practices
PRACTICAL WORKSHOP
01:30 PM
LUNCH & NETWORKING
02:30 PM
PARTNER BOARD
02:50 PM
PARTNER BOARD DINNER