Agenda
Build your own agenda
June 10
June 11
June 12
June 13
05:00 PM
Early Bird Registration
05:00 PM
Happy Hour with Creatio | Palm Courtyard, The Ritz-Carlton Orlando, Grande Lakes
08:00 AM
Welcome Coffee & Registration & Expo
09:00 AM
Intro
Welcome to Orlando!
Amanda Georgoff
VP of Sales for North America General, Creatio
John Arnold
Head of Strategic CRM Advisory, Creatio
John Bruno
Global Head of Manufacturing Vertical, Creatio
09:30 AM
Keynote
Unlimited Enterprise
Katherine Kostereva
CEO, Creatio
09:45 AM
Product Keynote
Creatio 10x: AI Studio
Katherine Kostereva
CEO, Creatio
Burley Kawasaki
SVP of Creatio Industries, Creatio
Mike Yudin
Director of Engineering, Creatio
10:15 AM
Product Keynote
Creatio 10x: Best-in-Class CRM
Andie Dovgan
Chief Growth Officer, Creatio
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
Jenny Beer
VP of Solution Consulting, Americas, Creatio
Alex Petrunenko
VP of Solution Consulting, EMEA, Creatio
10:45 AM
Coffee Break & Networking & Expo
AI Leadership: Strategy
Agentic CRM
Bank.AI: Grow Your Bank
AI & No-Code Learning Labs
Explore & Experience
11:15 AM
AI Leadership: Strategy
Thought-Leadership Speech
Agentic Leadership. Designing Future-Ready Organizations
Ja-Nae Duane
Bestselling Author & AI Researcher for MIT & Brown University
Agentic CRM
Track Keynote
The New Promise of CRM: Unlimited Adoption and Maximized Value
John Arnold
Head of Strategic CRM Advisory, Creatio
Bank.AI: Grow Your Bank
Track Keynote
Grow Your Bank: Agent Fleet to Augment Your Sales Teams
Andie Dovgan
Chief Growth Officer, Creatio
Alex Petrunenko
VP of Solution Consulting, EMEA, Creatio
AI & No-Code Learning Labs
Solution Spotlight
Enabling the Future of the Agentic Enterprise: Creatio AI Studio 10x
Burley Kawasaki
SVP of Creatio Industries, Creatio
Mike Yudin
Director of Engineering, Creatio
Vitaliy Gdulya
Chief Platform Officer, Creatio
Ivan Malafieiev
Chief Product Officer, Creatio
Explore & Experience
Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
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Creatio Demo Corner
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Review Zone: Share Your Experience
11:45 AM
AI Leadership: Strategy
Executive Fireside Chat
How AI is Reshaping Enterprise Software: Venture Capital's View Point
John Avirett
Partner, StepStone Group
Roger Hurwitz
Partner, Volition Capital
Sean Cantwell
Partner, Volition Capital
Andie Dovgan
Chief Growth Officer, Creatio
Agentic CRM
Customer Success Story
Enhancing Citizen Services with AI and No-Code: City of Boston Success Story
Santiago Garces
Chief Information Officer, City of Boston
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
Nataly Waters
Customer Success Director, Americas, Creatio
Bank.AI: Grow Your Bank
Customer Success Story
Launching an AI Agent for Customer Onboarding: Lake City Bank
Drew McMonigle
Chief Technology Officer, Lake City Bank
David Volin
Account Executive, Creatio
12:05 PM
AI Leadership: Strategy
Thought-Leadership Speech
Debunking the Myths of Agentic Automation
Burley Kawasaki
SVP of Creatio Industries, Creatio
Agentic CRM
Customer Success Story
Sureserve Case Study: Transforming Customer Experience and Field Service Operations
Phil Tyler
Chief Information Officer, Sureserve Group
Steve Hunter
Product Owner, Sureserve Group
Andy Zambito
Global Chief Sales Officer, Creatio
Bank.AI: Grow Your Bank
Customer Success Story
Deploying an AI Agent for Driving Refferals: Cape & Coast Bank
Ken Tingle
First VP, Business Intelligence Manager, Cape & Coast Bank
Chris Jackson
Industry Marketing and Strategy Lead, Creatio
AI & No-Code Learning Labs
Practical Spotlight
Developing Creatio Composable Apps Using Coding Agents
Kirill Krylov
Solution Architect, Creatio
12:25 PM
AI Leadership: Strategy
Expertise-Sharing Session
Everyone is an App Creator. The Future of Software Development
Ken Parmelee
Principal Analyst, Forrester
Agentic CRM
Customer Success Story
Breaking Free from Legacy CRM: Building an Agentic Sales Organization at PSI
Claudio Ranaudo
Senior Vice President, PSI
Karolina Drozd
Head of Sales Operations, PSI
Andy Zambito
Global Chief Sales Officer, Creatio
Bank.AI: Grow Your Bank
Best-Practice Session
Building the Business Case for AI CRM Transformation
Chris Jackson
Industry Marketing and Strategy Lead, Creatio
12:45 PM
Lunch & Networking
02:00 PM
AI Leadership: Strategy
Practical Spotlight
The Age-Old Dilemma Reimagined: Build, Buy, or Platform?
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
Agentic CRM
Customer Success Story
Unified Customer Intelligence: Turning Customer Experience into Business Results at Pearson Brazil
Diego Sette
Senior Director of Technology, Pearson
Anderson Estevao
Director EEU LB Franchise, Pearson
Alex Donchuk
SVP Channels, Creatio
Bank.AI: Grow Your Bank
Customer Panel
Transforming Best Practices. How to Drive Change with CRM and AI
Kirsten Sonius
Chief Experience Officer, Ukrainian Credit Union
Harshjot Nijher
Executive Vice President, Solutions Metrix
Bert Pallia
VP of Enterprise Sales, Creatio
AI & No-Code Learning Labs
Practical Spotlight
AI Agent Development Lifecycle: From Build to Test and Evaluate
Kirill Krylov
Solution Architect, Creatio
Explore & Experience
Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
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Creatio Demo Corner
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Review Zone: Share Your Experience
02:20 PM
AI Leadership: Strategy
Thought-Leadership Speech
State of AI in the Enterprise
Deloitte Digital
Speaker to be announced
Agentic CRM
Industry Keynote
Distribution. AI Roadmap and Showcase
John Bruno
Global Head of Manufacturing Vertical, Creatio
Bank.AI: Grow Your Bank
Customer Success Story
Driving ROI by Replacing Salesforce with Creatio in Banking. Avidia Bank Experience
Corinne Olson
VP Enterprise Applications, Avidia Bank
Mitch Sutter
Vice President of Customer Success, Technology Advisors Inc.
AI & No-Code Learning Labs
Practical Spotlight
Marketing Innovation Showcase. AI Agents to Run Succesful Campaigns
Jonathan Ruhlen
Senior Solution Consultant, Creatio
Explore & Experience
Deep-Dive Workshop
How to Move from Fragmented to 360 Customer View, with Examples from ESL CU & Everwise CU
02:40 PM
AI Leadership: Strategy
Best-Practice Session
The Crawl, Walk, Run Model for Adopting AI Agents
Mike Yudin
Director of Engineering, Creatio
Agentic CRM
Customer Success Story
Transforming Customer Workflows in Distribution at Lightning Speed. S.P. Richards Experience
Adam Fox
VP of Marketing, S.P. Richards
Tonya Moore
Senior Director Sales Operations, S.P. Richards
Shea Fortson
Director of Customer Support, S.P. Richards
John Bruno
Global Head of Manufacturing Vertical, Creatio
Bank.AI: Grow Your Bank
Expertise-Sharing Session
Technology as a Competitive Advantage in Banking
Micah Desmond
AVP, Strategy Analyst, Seacoast Bank
Abbie Jones
Director - Strategy & Execution, Marketing & Growth, Cornerstone Advisors
Kyle Swenson
Senior Business Analyst, Technology Advisors, Inc.
John Gonzalez
Senior Sales Director, BFSI, Creatio
AI & No-Code Learning Labs
Practical Spotlight
Sales Innovation Showcase. Sales Engagement, Sales Forecasting and Field Sales
Polina Dozortseva
Team Lead Solution Consulting, BFSI, Creatio
03:00 PM
AI Leadership: Strategy
Expertise-Sharing Session
The Executive's Guide to Agentic AI: What Boards Are Asking and How to Answer
Stas Zakharenko
Principal, AI Practice Group Co-Lead, GTC Law Group
Anthony Decicco
Principal, GTC Law Group
Roberto Torres
Editor, CIO Dive
Vikaas Younis
Chief Information Officer, Emeria
Pete Lamson
Chief Operating Officer and Head of Portfolio Operations, Volition Capital
John Arnold
Head of Strategic CRM Advisory, Creatio
Agentic CRM
Customer Success Story
How to Roll Out Agentic CRM Across a Global Manufacturing Organization: Lohmann Success Story
Michał Wielicki
Global Head of Sales Excellence, Lohmann
Adam Praiswater
IT Business Intelligence Analyst, Lohmann
Nicolai Grosse-Buening
Regional Sales Director AMEREU, Creatio
AI & No-Code Learning Labs
Practical Spotlight
Service Innovation Showcase. Real-Time Agent Experience, AI Webchat and Omnichannel Hub
Jonathan Ruhlen
Senior Solution Consultant, Creatio
03:20 PM
Coffee Break & Networking & Expo
04:00 PM
Keynote Interview
Passion. Discipline. Execution. How to Lead in the New Age
Michael Phelps
Olympic Champion & Author
Andie Dovgan
Chief Growth Officer, Creatio
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
04:40 PM
Closing Remarks
Key Takeaways from Day One
John Arnold
Head of Strategic CRM Advisory, Creatio
07:30 PM
Happy Hour & Magical Experience
08:00 AM
Registration & Networking & Expo
09:00 AM
Intro
Welcome & Opening Remarks
Amanda Georgoff
VP of Sales for North America General, Creatio
John Arnold
Head of Strategic CRM Advisory, Creatio
John Bruno
Global Head of Manufacturing Vertical, Creatio
09:20 AM
Strategic Session
Creatio Strategy Outlook: Five Pillars of Unlimited Enterprise
Katherine Kostereva
CEO, Creatio
Andy Zambito
Global Chief Sales Officer, Creatio
Andie Dovgan
Chief Growth Officer, Creatio
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
Alex Donchuk
SVP Channels, Creatio
Burley Kawasaki
SVP of Creatio Industries, Creatio
Nick Owens
VP of Customer Success, Creatio
10:50 AM
Coffee Break & Nteworking & Expo
AI Leadership: Execution
Agentic CRM: Solution Spotlight
Bank.AI: Serve Your Customers
AI & No-Code Learning Labs: Marketplace
LATAM in the Age of AI
Explore & Experience
11:30 AM
AI Leadership: Execution
Track Keynote
Creatio AI Roadmap: Accelerating Development 10x with AI Agents and No-Code
Burley Kawasaki
SVP of Creatio Industries, Creatio
Mike Yudin
Director of Engineering, Creatio
Agentic CRM: Solution Spotlight
Track Keynote
Creatio Agentic CRM Roadmap
Ivan Malafieiev
Chief Product Officer, Creatio
John Arnold
Head of Strategic CRM Advisory, Creatio
Bank.AI: Serve Your Customers
Track Keynote
Leading Financial Services into the AI Era: Creatio Roadmap
Anna Nikitina
Director of Industries Solutions Engineering, Creatio
Chris Jackson
Industry Marketing and Strategy Lead, Creatio
AI & No-Code Learning Labs: Marketplace
Solution Spotlight
What's New on Creatio Marketplace
Lidia Kotlinska
Head of Technology Alliances, Creatio
LATAM in the Age of AI
Thought-Leadership Speech
From CRM to Customer Ecosystem: The Next Frontier of Engagement for the AI Era
Jesus Hoyos
CRM Independent Analyst & Influencer, DBA CX2Advisory
Explore & Experience
Deep-Dive Workshop
Building No‑Code Banking Integrations: Connecting Creatio to Core & LOS Systems with Starfish
12:00 PM
Agentic CRM: Solution Spotlight
Practical Spotlight
Sales and Marketing Agentic Map
Jenny Beer
VP of Solution Consulting, Americas, Creatio
John Bruno
Global Head of Manufacturing Vertical, Creatio
Bank.AI: Serve Your Customers
Best-Practice Spotlight
Serve Your Customers: Agent Fleet to Augment Your Service Team
Andie Dovgan
Chief Growth Officer, Creatio
Polina Dozortseva
Team Lead Solution Consulting, BFSI, Creatio
AI & No-Code Learning Labs: Marketplace
Solution Spotlight
Streamlining Document Intelligence with Creatio
Phillip Dzhenganin
Director of Alliances, Apryse
Sviatoslav Lobach
VP CRM Products, Creatio
LATAM in the Age of AI
Track Keynote
Agentic Leadership Strategy: Building the Next-Gen Enterprise
Agustin Alaman
VP of Sales, LatAm
12:20 PM
AI Leadership: Execution
Expertise-Sharing Session
Organizational Design to Drive AI Innovation
Ja-Nae Duane
Bestselling Author & AI Researcher for MIT & Brown University
Janet George
Executive Vice President of Artificial Intelligence, Mastercard
Tomy Han
Partner, Volition Capital
Jason Hiner
Chief Content Officer and Editor-in-Chief, The Deep View
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
Agentic CRM: Solution Spotlight
Solution Spotlight
State-of-the-Art Sales Forecasting
Sviatoslav Lobach
VP CRM Products, Creatio
Bank.AI: Serve Your Customers
Customer Success Story
How Everwise Credit Union Transforms Member Experience. Success Story
Jennifer Castaneda
CRM Product Manager, Everwise Credit Union
Sebastien Forget
President & Owner, Solutions Metrix
Sofie-Anh Duranceau
Director of Product, Solutions Metrix
Bert Pallia
VP of Enterprise Sales, Creatio
AI & No-Code Learning Labs: Marketplace
Solution Spotlight
KYC on Creatio without Compromise: Be Compliant. Be Efficient. Save Money
Rolands Indriksons
Business Analyst, Confero
LATAM in the Age of AI
Customer Success Story
Powering the Future of Industries with AI Agents
Ernesto Bianchi
Managing Partner, Founder & Owner, BGlobal Solutions
Fernando Galaz
Chief Information Officer, Americar
Gonzalo Cortés
Head of Digital Products, Americar
José Fossatti
VP of Technology, Metrobank
Alejandra Bojorquez
Sales Team Lead, Creatio
12:40 PM
Lunch & Networking
02:00 PM
AI Leadership: Execution
Customer Success Story
Selecting AI Agents to Deploy for Real Outcomes
Burley Kawasaki
SVP of Creatio Industries, Creatio
Gonzalo Cortés
Head of Digital Products, Americar
Ken Tingle
First VP, Business Intelligence Manager, Cape & Coast Bank
Micky Woolridge
Director of Core Systems and Development, Howdens Joinery
Agentic CRM: Solution Spotlight
Expertise-Sharing Session
Creatio on Creatio: Top 5 AI Use Cases Our Sales Team Loves
Laura Hopkinson
Global Head of Sales Excellence, Creatio
Bank.AI: Serve Your Customers
Fireside Chat
From Service to Success: AI Agents at the Heart of Exceptional Customer Journeys
Kyle Aulerich
Partner, Wipfli
Andrew Gough
EMEA Sales Director, ai4process
Nataly Waters
Customer Success Director, Americas, Creatio
AI & No-Code Learning Labs: Marketplace
Marketplace Pitch Contest
AI Innovation: Marketplace Champions League
Mike Yudin
Director of Engineering, Creatio
Lidia Kotlinska
Head of Technology Alliances, Creatio
LATAM in the Age of AI
Expert Panel
State of Digital Transformation in LatAm: AI Adoption Progress and Priorities for 2026
Ernesto Bianchi
Managing Partner, Founder & Owner, BGlobal Solutions
Agustin Alaman
VP of Sales, LatAm
Explore & Experience
Expo Zone: Meet Creatio Partners
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Creatio Demo Corner
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Review Zone: Share Your Experience
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Creatio Demo Corner
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Review Zone: Share Your Experience
02:20 PM
AI Leadership: Execution
Best-Practice Session
AI Development Methodology: Small Teams, Big Impact
Vitaliy Gdulya
Chief Platform Officer, Creatio
Ivan Malafieiev
Chief Product Officer, Creatio
Alex Petrunenko
VP of Solution Consulting, EMEA, Creatio
Agentic CRM: Solution Spotlight
Best-Practice Session
Outbound Lead Generation Best Practices
Amanda Georgoff
VP of Sales for North America General, Creatio
Sviatoslav Lobach
VP CRM Products, Creatio
Bank.AI: Serve Your Customers
Creatio User Group
Creatio Banking, Credit Unions & Financial Services User Group
Kyle Swenson
Senior Business Analyst, Technology Advisors, Inc.
Nataly Waters
Customer Success Director, Americas, Creatio
Halyna Mykytyuk
Customer Success Executive, Creatio
LATAM in the Age of AI
Expert Spotlight
Creatio New Era CRM Roadmap
Maryna Novyk
Regional Customer Success Leader, LatAm, Creatio
Hernan Suris
Team Lead Solution Consulting, LatAm, Creatio
Explore & Experience
Deep-Dive Workshop
Create-a-Twin Workshop: Building Your First AI Agent
Kirill Krylov
Solution Architect, Creatio
02:40 PM
AI Leadership: Execution
Best-Practice Session
Building Agentic Systems Business and IT Both Trust
Michael Bachman
Head of Research and Emerging Technology, Boomi
Agentic CRM: Solution Spotlight
Practical Speech
Customer Service Agentic Map
Nick Owens
VP of Customer Success, Creatio
John Arnold
Head of Strategic CRM Advisory, Creatio
LATAM in the Age of AI
Customer Success Story
AI-Powered Banking Transformation in Latin America
Alejandra Bojorquez
Sales Team Lead, Creatio
03:00 PM
AI Leadership: Execution
Best-Practice Session
Preparing the Organization for Autonomous Agents: A Leader’s Checklist
Agentic CRM: Solution Spotlight
Expertise-Sharing Session
Unified Revenue Intelligence: Breaking Down Sales, Marketing, and CS Silos
Meena Srinivasan
Chief Digital Officer, BNI Global
Suzanne Symonds
Global CRM Lead, Altro
Constantine von Hoffman
Senior Editor, MarTech
Net at Work
Speaker to be announced
Deloitte Digital
Speaker to be announced
Alex Donchuk
SVP Channels, Creatio
LATAM in the Age of AI
Practical Showcase
Enabling the Future of the Agentic Enterprise: Creatio 10x and Beyond
Hernan Suris
Team Lead Solution Consulting, LatAm, Creatio
Francisca Wood
Solutions Consultant, Creatio
03:20 PM
Coffee Break
03:30 PM
Awards Ceremony
No-Code Days Florida: AI Awards
Alex Donchuk
SVP Channels, Creatio
03:55 PM
Closing Remarks
No-Code Days Florida: Key Takeaways
John Arnold
Head of Strategic CRM Advisory, Creatio
John Bruno
Global Head of Manufacturing Vertical, Creatio
06:00 PM
World Cup Party & Networking Lounge
08:00 AM
PARTNER DAY ONLY
09:00 AM
Intro
Welcome & Opening Remarks
Alex Donchuk
SVP Channels, Creatio
09:10 AM
Strategic Session
Winning Together: Annual Results and Strategic Initiatives for FY2027
Katherine Kostereva
CEO, Creatio
Alex Donchuk
SVP Channels, Creatio
Andy Zambito
Global Chief Sales Officer, Creatio
Andie Dovgan
Chief Growth Officer, Creatio
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
10:30 AM
Coffee Break & Networking & Expo
Level Up Your Business
Making Our Customers Happy
AI Bootcamp
11:00 AM
Level Up Your Business
Expertise-Sharing Session
Sales Strategies for the AI Era
Andy Zambito
Global Chief Sales Officer, Creatio
Jason Olkowski
Chief Strategy & Solution Consulting Officer, Creatio
Making Our Customers Happy
Best-Practice Session
Partner Enablement Program: Elevating Project Delivery with Creatio
Bert Grantges
Global Head of Partner Enablement, Creatio
AI Bootcamp
Deep Dive Workshop
Development Workflow for Building Creatio Apps with AI Coding Agents
Kirill Krylov
Solution Architect, Creatio
11:40 AM
Level Up Your Business
Practical Spotlight
Going to Market with Creatio
Andie Dovgan
Chief Growth Officer, Creatio
Olga Noha
Global VP of Integrated Marketing and Brand Strategy, Creatio
Slava Averin
VP of Demand Gen and Field Marketing, Creatio
Making Our Customers Happy
Solution Spotlight
Rethinking Workflows for AI: From Business Friction to Measurable ROI
Bert Grantges
Global Head of Partner Enablement, Creatio
AI Bootcamp
Practical Spotlight
App Accelerator: Maximize Your Marketplace Impact with AI
Mike Yudin
Director of Engineering, Creatio
12:00 PM
Level Up Your Business
Expert Panel
GTM Best Practices Showcase
Alex Donchuk
SVP Channels, Creatio
Making Our Customers Happy
Expertise-Sharing Session
Customer Success Best Practices
Nick Owens
VP of Customer Success, Creatio
Nataly Waters
Customer Success Director, Americas, Creatio
Gereint Collier
Customer Success Director, Europe, Creatio
AI Bootcamp
Q&A Session
Creatio AI: Ask Me Anything for Partners
Ivan Malafieiev
Chief Product Officer, Creatio
Vitaliy Gdulya
Chief Platform Officer, Creatio
Mike Yudin
Director of Engineering, Creatio
Jenny Beer
VP of Solution Consulting, Americas, Creatio
Alex Petrunenko
VP of Solution Consulting, EMEA, Creatio
12:30 PM
Lunch & Networking