Agenda
October 15
08:30 AM
Registration & Welcome Coffee
09:30 AM
Intro
Welcome & Opening Remarks
John Arnold
Head of Product Marketing & Strategic Advisory, Creatio
09:45 AM
Keynote
Unlimited Enterprise
Katherine Kostereva
CEO, Creatio
10:00 AM
Product Keynote
AI Studio: Innovating at 10x Speed
Katherine Kostereva
CEO, Creatio
Burley Kawasaki
Senior VP Creatio Industries, Creatio
Mike Yudin
Director of AI Engineering, Creatio
10:25 AM
Product Keynote
AI CRM: Unlocking 10x Productivity in Customer Workflows
Andie Dovgan
Chief Growth Officer, Creatio
Jason Olkowski
Chief Strategy & Transformation Officer, Creatio
Alex Petrunenko
VP, AI & No-Code Transformation, Creatio
10:45 AM
Customer Fireside Chat
Vodafone IoT’s AI CRM Transformation Journey
Margherita Zaccaria
Head of Strategy, Architecture and Transformation, Vodafone
Sumon Das
Senior Enterprise Architect, Vodafone
Heidi O'Leary
Partner, Deloitte Digital
Andy Zambito
Global Chief Sales Officer, Creatio
11:00 AM
Customer Fireside Chat
Building the Future of Financial Services: Metro Bank’s Vision for Agentic AI
Samuel Jeyakumar
Technology Leader, Strategic Transformation, Architecture & Solutions, Metro Bank UK
Joshua Hughman
VP of Sales, Europe, Creatio
Nick Owens
Global VP, Customer Success, Creatio
11:15 AM
Coffee Break & Expo
Unlimited Enterprise
Bank.AI
Product Showcase | Expo Zone
12:00 PM
Unlimited Enterprise
Practical Speech
Buy, Build, or Platform? The New Enterprise Paradigm
Jason Olkowski
Chief Strategy & Transformation Officer, Creatio
Bank.AI
Track Keynote
Grow Your Bank: The Fleet of Agents to Elevate the Customer Experience
Andie Dovgan
Chief Growth Officer, Creatio
Product Showcase | Expo Zone
Practical Spotlight
Marketing Innovation Showcase
Creatio Solutions Consulting Team
12:15 PM
Unlimited Enterprise
Customer Innovation Panel
Real-World Examples of Deploying Agents
Phil Tyler
Chief Information Officer, Sureserve
Rob Edmonds
Chief Information Officer, Macfarlane Packaging
Micky Woolridge
Supply Chain Planning and Solution Development Manager, Howdens Joinery
Vikaas Younis
Chief Information Officer, Emeria Group
Paul Sexton
Managing Director, Praesto Consulting UK
Nick Owens
Global VP, Customer Success, Creatio
Bank.AI
Track Keynote
Serve Your Customer: Agent Fleet to Augment Your Service Team
Alex Petrunenko
VP, AI & No-Code Transformation, Creatio
Product Showcase | Expo Zone
Practical Spotlight
Sales Innovation Showcase
Creatio Solutions Consulting Team
12:45 PM
Unlimited Enterprise
Customer Success Story
How Veolia is Digitizing Workflows Across 45 Sites with Agentic CRM and AI Agents
Christopher Burrows
Director of Operational Systems and Digital Transformation, Veolia
Gereint Collier
Customer Success Director, Europe, Creatio
Bank.AI
Practical Speech
Building the Case for Agentic Transformation in Banking
Burley Kawasaki
Senior VP Creatio Industries, Creatio
01:00 PM
Unlimited Enterprise
Foresight Panel
The Future of Automation
Andrew Gough
EMEA Sales Director, ai4process
Daniel Lewis
Director of CRM and Partnerships, Salocin Group
Vivek Saluja
CEO (UK & India), Bits in Glass
John Arnold
Head of Product Marketing & Strategic Advisory, Creatio
Bank.AI
Customer Innovation Panel
Reimagining Modern Financial Services
Adam Lindholm
Product Manager, Ikano Bank
Mandy Shetra
Head of CRM, Scottish Friendly
James Bickerton
Technology Strategy Executive, JPMorganChase
Gerald Hentschel
CIO, Western Union International Bank
Jason Olkowski
Chief Strategy & Transformation Officer, Creatio
Product Showcase | Expo Zone
Practical Spotlight
Service Innovation Showcase
Creatio Solutions Consulting Team
01:30 PM
Lunch & Networking
02:30 PM
AI Accelerator (Invite Only)
Building Agents with AI Twin
Burley Kawasaki
Senior VP Creatio Industries, Creatio
John Arnold
Head of Product Marketing & Strategic Advisory, Creatio
Alex Petrunenko
VP, AI & No-Code Transformation, Creatio
Mike Yudin
Director of AI Engineering, Creatio
05:00 PM
Unlimited Afterparty at The Old Bank of England