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About Creatio

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.

Core Value Propositions

AI Precision Meets No-Code
Agility
Use Creatio’s AI capabilities and no-code tools to design, automate, and optimize business processes - from customer engagement to core operational workflows — in just a few clicks.
Seamless Orchestration Across
Systems
Connect multiple channels, departments, and legacy systems effortlessly. Orchestrate end-to-end processes without slowing innovation.
Built for Every Industry
Creatio provides industry-specific solutions for 20+ sectors, enabling organizations to deliver consistent, personalized experiences, scale operations, and adapt processes as business needs evolve.

Customers Love Us
Because We Care, Genuinely!

We see CRM as part of a longer-term strategy. The innovation Creatio is bringing — AI, connectivity, and automation — that’s what’s going to add real value for our customers.
Read case study
Cathy Reid
Customer Operations
Director at FirstPort
Creatio offers universities a unique advantage – there's no need for an entire IT support team. With Creatio, you can take matters into your own hands. This aspect was truly eye-opening for me.
Ronald Taylor
Director of Training,
South University
We're now getting to a phase where the CRM is going to do the CRMing for you—it's not customer relationship management anymore, it is the manager. It's the system understanding what's happening with the customer, then taking the next step to move the customer forward, and actually doing that.
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Dan Rafferty
CTO of Purplebricks
Our project pipeline is the lifeblood of our business, and Creatio is the backbone. For the first time, we’ll be able to have an accurate sight of the forecast and centralize key account data globally.
Lucy Stokes
UK Head of Commercial
at Altro
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