Creatio Engineering Center
Our Engineering Center is a global hub of highly experienced software engineers and architects shaping the future of AI-native, no-code, and enterprise-grade software systems.
Explore Open Rolesmission
As the front-runners in the global enterprise AI race, we are on a mission to deliver a market-leading intelligent platform that enables our customers to adopt AI automation at scale, with unlimited freedom to innovate and built-in enterprise-grade governance.
approach
Guided by cutting-edge AI-native product design, precise engineering processes, and the highest standards for end-to-end enterprise data and AI security, we create solutions that combine new-era functional capabilities with full technical excellence.
team
Our teams operate within a mature Agile ecosystem that combines team autonomy with strong engineering alignment. Experts in backend, frontend, AI, DevOps, and mobile engineering are united in product-focused squads, operating as one cohesive engineering force. This structure empowers experimentation, drives architectural evolution, and fuels continuous improvement — ensuring that every component contributes to long-term product scalability, performance, and seamless user adoption.
Core Technology Stack
Our engineering landscape is based on an evolving architecture designed for scale, performance, and reliability. We continuously modernize the platform, introducing modular and distributed capabilities where they create the most value. Every technology in our stack is selected for its interoperability, maturity, and contribution to development efficiency and maintainability.
Backend
C#
.NET
Built on C# and .NET, our backend emphasizes modular architecture, domain-driven design, and asynchronous execution. The services are designed for performance, extensibility, and observability.
Frontend
TypeScript
Angular
Our frontend is implemented with TypeScript and Angular, enabling scalable, dynamic, and maintainable user interfaces.
Data & Storage
PostgreSQL
MS SQL Server
Redis
PostgreSQL and MS SQL Server ensure transactional integrity, while Redis provides high-speed caching and efficient data delivery across workloads.
Integration & Communication
RabbitMQ
REST
GraphQL
Technologies like RabbitMQ, REST and GraphQL enable asynchronous communication and distributed orchestration across system components.
Infrastructure & DevOps
Docker
Kubernetes
GitHub
Jenkins
TeamCity
Terraform
Ansible
Docker and Kubernetes form the foundation of our infrastructure. CI/CD pipelines are managed via GitHub, Jenkins, and TeamCity. Terraform and Ansible complement the CI/CD pipelines, providing infrastructure-as-code, automated deployment, and repeatable delivery cycles.
AI Tooling
Claude Code
We use Claude Code throughout the SDLC to accelerate development and reduce cognitive overhead for engineers.
Mobile Engineering
Flutter
Flutter powers cross-platform solutions, ensuring consistent experiences and maintainable codebases.
Engineering Practices
Our engineering practices ensure code quality, maintainability, and reliability. They form the foundation of Creatio's development culture, enabling technical excellence and continuous improvement.
CI/CD & Deployment Automation
Quality Engineering & Test Automation
Automated Quality & Security Gates
Observability & Reliability Engineering
Architecture & Engineering Standards
How We Build & Deliver
Our engineering model combines Agile practices with strong team ownership, enabling predictable delivery, rapid feedback, and continuous product evolution.
01
Short iterations, clear ownership
Teams work in short iterations with clear ownership of delivery and quality.
02
Transparent priorities, rapid feedback
Transparent priorities and rapid feedback enable teams to adapt quickly while maintaining alignment across a complex, evolving platform.
03
AI in daily workflows
AI is embedded into daily engineering workflows, accelerating analysis, development, and testing while increasing engineering capacity without compromising quality.
0 +
specialized engineering teams
The Creatio Engineering Center comprises over 30 specialized teams working across all technical domains. Each team operates as an autonomous delivery unit within shared architectural and governance frameworks. This balance between independence and alignment enables rapid delivery, consistent quality, and systemic cohesion.
Technical Team Structure
Our teams typically consist of 4–5 cross-functional members, supported by architects, QA leads, and engineering managers to maintain global consistency and adherence to best practices.
Engineering Managers
Engineering Managers ensure the effectiveness of several engineering teams within their area. They connect business context with engineering practices, provide predictable delivery, foster people development, and maintain technical quality.
Technical Leads
Technical Leads provide technical leadership, define architectural direction, and ensure delivery excellence.
Software Engineers
Software Engineers implement and optimize functionality across backend and frontend layers, focusing on quality, performance, and maintainability.
QA Engineers
QA Engineers own product quality across the development lifecycle, combining exploratory, functional, and automated testing.
Product Owners
Product Owners align engineering work with business goals and product strategy.
Agile Coaches
Agile Coaches coach teams and leaders on Agile ways of working, strengthen team effectiveness, and drive continuous improvement across delivery practices.
Department Overview
Our Engineering Center brings together highly qualified professionals who build and evolve Creatio's technology ecosystem. To ensure focus, scalability, and continuous innovation, our Engineering Department is structured around two key development directions, encompassing a number of specialized domains. These domains build the platform foundations and customer-facing products that make up Creatio, combining a defined product or platform scope with technical ownership and cross-team collaboration.
AI
The AI engineering domain builds AI Studio, Creatio's enterprise agent platform, powering AI coworkers and experiences such as AI Twin. It covers the agent lifecycle — from design and model selection to testing, deployment, and production operation.
The platform supports thousands of agents per customer, taking on complex enterprise work. These agents reason, use tools, retain context, and coordinate with people and other agents across systems, departments, and business processes.
The central engineering challenge is turning variable model behavior into dependable business execution at that scale. How does a long-running task resume after an interruption? What happens when a tool fails halfway through? How do permissions hold as work passes between agents? How do we evaluate quality and keep latency and cost under control across an entire agent workforce?
These questions shape our work in distributed systems, developer tooling, and applied AI: building agent runtimes, integrations, context management, coordination, and enterprise controls. The goal is to give teams the flexibility to build capable AI coworkers while making their behavior observable, testable, and controllable.
Core
Engineers in the Core domain build and evolve the foundation of the Creatio platform: its runtime and architectural backbone.
Their work spans the data access layer, identity and access management (IAM), APIs and integration mechanisms, background task processing, and the extensibility framework.
The team ensures the platform's high performance, security, stability, and scalability, delivering the reliable low-level capabilities that every Creatio product team, customer, and partner builds on.
No-Code
In the No-Code area, engineers design and develop platform capabilities that allow users to build, configure, and extend Creatio applications in three complementary ways: visually through no-code designers, through low-code development for more advanced customization, and with AI that generates applications from natural-language descriptions or through external coding agents.
The team builds the core foundation behind Creatio's no-code experience, from modern UI frameworks and page designers to business logic automation, data management, analytics, and branding tools, so customers can adapt Creatio to real business needs without relying on custom development.
Engineering efforts focus on creating flexible metadata-driven mechanisms, ensuring consistent UI behavior, maintaining backward compatibility, and delivering extensible APIs. Developers are responsible for performance optimizations, versioning, stability, and scalable platform services that power every Creatio application.
For AI-driven app development, the team builds capabilities that let users create any part of an application with AI, covering every layer of the platform: data models, pages and UI, business processes and rules, analytics, complex code-level logic, and branding. Platform capabilities are exposed to external coding agents via MCP, so users can build Creatio apps from the AI tools they already use. Every AI-generated result is built on the same metadata foundation, stays transparent and fully editable, and is held to the same quality and compatibility standards as anything built manually.
Mobile
The Mobile domain builds the Creatio mobile app. It brings CRM, Field Sales and Field Service capabilities to sales reps, field technicians and managers who work away from their desks. The app is built with Flutter from a single codebase for iOS and Android, with native modules for device features such as camera, geolocation, push notifications and biometrics.
Customers configure mobile pages and business logic in Creatio's no-code tools, and the app renders that configuration at runtime. So the team builds the engine and reusable components that make any scenario feel native and fast. Key focus areas are an offline-first architecture with reliable data sync, AI-powered workflows for everyday field scenarios, and high performance on large enterprise datasets across smartphones and tablets.
ALM
Application Lifecycle Management
Here, engineers build tools for developing, packaging, versioning and maintaining Creatio applications and AI agents.
This includes development and packaging frameworks, versioning, configuration management, delivery pipelines, testing, monitoring and alerting, building and integrating CI/CD tools, and lifecycle automation for both internal teams and external customers and partners.
The focus is on making application development, delivery and maintenance on Creatio predictable, repeatable, and safe across environments.
Sales
In this domain, our engineers build Creatio Sales, an AI-native CRM for sellers that enables organizations to manage the entire sales lifecycle, from lead capture and qualification to opportunity management, quoting, order processing, and revenue forecasting. By bringing together customer data, sales activities, documents, and commercial insights, the product empowers sales teams to streamline complex processes, improve pipeline visibility, and make smarter, data-driven decisions.
Engineering in this domain combines sophisticated business logic, rich user experiences, and intelligent automation. Our teams develop configurable sales workflows, interactive pipeline and forecasting analytics, reusable UI components, and AI-powered capabilities and Agents that help sales professionals identify opportunities, assess deal risks, and determine their next best actions.
Working with .NET (C#), Angular, TypeScript, and Creatio's composable no-code platform, engineers build scalable, extensible solutions that support diverse enterprise sales models. The domain offers opportunities to solve complex engineering challenges, integrate AI agents into real-world business processes, and contribute to an evolving AI-native CRM experience.
Service
Omnichannel & Integrations
The Service domain builds how Creatio communicates with the outside world: the customer communication channels (email, telephony, web chat and messengers such as WhatsApp, Telegram and Facebook Messenger) and the integrations behind them. These include Microsoft 365 and Google email and calendars, single sign-on with identity providers such as Microsoft Entra ID, Okta and OneLogin, and IP telephony systems such as Asterisk, Cisco and Avaya.
The domain also owns the core case management flow: ticket registration (including email-to-case), SLA calculation, and routing cases to the right agents.
A large part of the current focus is AI in customer communication: connecting AI agents built in Creatio AI Studio to real channels (phone calls handled by a voice agent over SIP and real-time audio, web chat, WhatsApp and email) and handing a conversation over to a human agent when needed. The teams also build the Creatio.ai add-in for Outlook, Microsoft Teams and Zoom, which brings CRM context and LLM-powered features into everyday email and meetings. It is engineering at the edge of the platform: real-time protocols, third-party APIs and high-volume message flows.
Marketing
Here, the teams develop the Creatio Marketing product as an end-to-end, enterprise-level marketing automation platform that enables intelligent, personalized engagement across the entire customer journey. The team enables marketers to capture, score, qualify, and nurture leads in real time, orchestrating personalized experiences across channels and journey stages.
Creatio Marketing is developed as an AI-native platform, using intelligent automation and AI agents to generate, personalize, and optimize content for every segment, channel, and touchpoint — from first interaction to sales handoff.
The team delivers advanced omnichannel campaign management, combining industry-leading email marketing, journey orchestration, landing pages, and registration forms with real-time behavioral tracking. This allows marketers to launch complex cross-channel campaigns, identify high-intent prospects, and seamlessly pass sales-ready leads directly to CRM and sales teams.
From a platform perspective, the teams design and operate Creatio Marketing for enterprise scale and cloud environments, building multitenant services for marketing message delivery, webhook-driven integrations, and high-performance campaign execution. They integrate with major advertising and social platforms to enable continuous lead acquisition, nurturing, and conversion within a single unified marketing system.
Cloud Infrastructure
DevOps & Delivery
Here, our engineers build and evolve the foundation the Creatio platform runs on. That foundation spans multi-cloud and on-premises environments and serves customers who depend on it every day.
Working infrastructure-as-code first, the team designs, provisions, and operates environments through automation rather than manual processes. They own the pipelines, deployment frameworks, and monitoring and alerting integrations that make delivery both fast and safe, while engineering for high availability to consistently meet the SLAs Creatio customers count on.
Release engineering and delivery orchestration are another key area of focus, ensuring platform changes and application updates move smoothly from development to production. This includes upgrade and migration tooling, quality gates, and cross-team coordination for major releases — all aimed at maintaining a predictable release cadence with minimal risk. Cost efficiency is also treated as an engineering discipline. Engineers provide visibility into cloud spend and help keep the infrastructure efficient and scalable as it grows.
DevExperience
This team acts as a force multiplier for the entire Creatio engineering organization. Its users are fellow engineers, and its product is the speed and confidence with which they can ship.
A key focus is shaping the engineering standards, reference architectures, templates, and internal frameworks that product teams rely on every day. The team builds CI workflows and DevEx tooling that remove friction at every step — from setting up a local environment to merging a pull request — while helping teams adopt platform capabilities and accelerate modernization initiatives.
The team is also at the forefront of the AI-driven SDLC, evaluating, integrating, and scaling AI-assisted tools for coding, code review, testing, and documentation. These capabilities are turned into practical approaches that measurably improve how engineers across the company work.
By solving problems at scale, the team creates an impact that extends across the entire engineering organization.
The Creatio Engineering Center is rapidly expanding, bringing together experienced engineers, solution architects, and technical leaders who are shaping the future of AI-native enterprise software.
What would joining the Creatio Engineering Center mean for you?
- 01Contributing to large-scale distributed systems
- 02Solving complex architectural challenges
- 03Innovating at the intersection of AI, automation, and software engineering
Our engineering teams work with cutting-edge technologies — C#, .NET, Angular, TypeScript, SQL, Docker, Kubernetes — enhanced by AI-powered development through Claude Code. We cultivate a culture of mastery, ownership, and creativity that empowers engineers to innovate fearlessly.
Join us to build the next generation of intelligent, no-code enterprise solutions and advance the global engineering frontier.
Join Our Engineering Center
Build, Innovate, and Grow with Us
The Creatio Engineering Center is rapidly expanding, bringing together experienced engineers, solution architects, and technical leaders who are shaping the future of AI-native enterprise software.
Explore Open Roles