Financial Services

Customer journey management, out-of-the-box processes for retail and corporate banking, lending process management, customer satisfaction evaluation.

Professional Services

Billing management; planning and managing projects by roles, terms, stages, time planned vs actually spent; human capital management.


Automating retail loyalty programs of any complexity, managing marketing campaigns, and analyzing campaign efficiency; customer journey management in B2C.

Media and advertising

Billing management, including billboards and other advertising sites management; project management.


Efficient communication with subscribers across all channels, physical inventory management, project management; service and telemarketing contact centers automation; order management.

Manufacturing, wholesale and distribution

Manage distribution through multiple sales channels: direct and channel sales, e-commerce, field sales and POS; order management; product catalogue management.


Field force management, segmentation and targeting, key account management, cycle activities, sales management, closed loop marketing.

Transportation and logistics

Automate key business processes for transportation and logistics to make data-backed decisions with Creatio low-code platform for process management and CRM.

Public sector

Boost operational efficiency, provide exceptional level of service to citizens, centralize data and increase transparency with Creatio’s low-code CRM solution for government.