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Agreements
Terms and conditions
- Current agreements for new customers and existing customers renewals (Composable pricing Model)
- Master Subscription Agreement (including Service Level Agreement and Support Policy) effective as of September 28th, 2023
- Capabilities Plans Annex to Master Subscription Agreement effective as of November 13th, 2024
- Master Software License Agreement (including Maintenance & Support Policy) effective as of September 28th, 2023
- Capabilities Plans Annex to Master Software License Agreement effective as of October 18th, 2023
- For existing customers only: previous agreements for additional product purchases during current agreement term
- Master Subscription Agreement (including Service Level Agreement and Support Policy) effective as of November 14th, 2022 and until the end of current agreement term, excluding renewals
- Master Software License Agreement (including Maintenance & Support Policy) effective as of November 14th, 2022 and until the end of current agreement term, excluding renewals
Archive (for informational purposes only)
- Capabilities Plans Annex to Master Subscription Agreement (Released October 18th, 2023 and effective until November 13th, 2024)
- Data Processing Addendum (effective until April 9, 2024)
- Subprocessors List (effective until April 9, 2024)
- Capabilities Plans Annex to Master Subscription Agreement (Released September 27th, 2023 and effective until October 18th, 2023)
- Capabilities Plans Annex to Master Software License Agreement (Released September 27th, 2023 and effective until October 18th, 2023)
- Master Subscription Agreement (Released June 1st, 2022 and effective until November 13th, 2022)
- Master Software License Agreement (Released June 1st, 2021 and effective until November 13th, 2022)
- Master Subscription Agreement (Released April 1st, 2021 and effective until May 31st, 2022)
- Master Software License Agreement (Released April 1st, 2021 and effective until May 31st, 2022)
- Data Processing Addendum (effective until December 13th, 2021)
- Master Software License Agreement (Released July 1st, 2020 and effective until March 31st, 2021)
- Master Subscription Agreement (Released July 1st, 2020 and effective until March 31st, 2021)
- Master Subscription Agreement (Released October 30, 2019 and effective until June 30th, 2020)
- Master Subscription Agreement (Released May 7, 2018)
- Master License Agreement (Released July 28, 2016)