We`re looking for a Business Analyst who will join our Customer Success team and work for Global markets. 

Working on our team as a Business Analyst position involves:

  • Gathering requirements from multiple stakeholders, finding out clients' business needs.
  • Producing business requirement artifacts including concept, technical design, use cases, testing protocols, and others.     
  • System customizing with the help of low-code instruments.      
  • Holding training sessions for clients.

Candidate Expectations:

  • Fluency in English, and ability to communicate complex ideas effectively — both verbally and in writing.
  • 2+ years of experience in IT projects implementation.      
  • Deep understanding of industry models.      
  • Knowledge of data exchange technologies and BPMN.      
  • Understanding IT solutions architecture.      
  • Experience with CRM software will be an advantage. 

What you should expect from us:  

  • the award-winning product (a Leader in Gartner Quadrants) to be proud of;
  • a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
  • culture of genuine care, ownership, dedication, and high standards (learn more here);
  • a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
  • caring for your health: Creatio offers several options for medical insurance together with our medical partner
  • Creatio offers all team members competitive pay;
  • paid leave options for life-qualifying events, sicknesses, etc.