We help companies ACCELERATE

by providing a platform to automate their business ideas
faster and easier

ABOUT US

Creatio (formerly bpm’online) is a global software company providing a leading low-code platform for process management and CRM.

The company has been highly recognized as a market leader by key industry analysts. It's intelligent products accelerate sales, marketing, service and operations for mid-size and large enterprises.

Together with hundreds of partners Creatio operates in 110 countries worldwide.

The world is accelerating.
To thrive amidst continuous innovation
and disruption, businesses need to adapt
and transform faster.

We create a world where any business idea can be automated in minutes.

Katherine Kostereva, CEO and Managing Partner
Creatio

AWARDS & RECOGNITION

Creatio has been widely recognized by key industry analysts, receiving multiple awards

Creatio, formerly bpm’online, was named a Leader in The Forrester Wave™: 
CRM Suites for Midsize Organizations, 2016. 
In addition, Creatio has been recognized as a Strong Performer 
in The Forrester Wave™: Sales Force Automation Solutions, 2017, 
The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, 2016; 
The Forrester Wave™: Customer Service Solutions For Midsize Teams, 2017;
The Forrester Wave™: Dynamic Case Management, Q1 2018
and The Forrester Wave™: Digital Process Automation for Wide Deployments, Q1 2019.

Creatio, formerly bpm’online, has been named a Challenger in the Gartner Magic Quadrant for Sales Force Automation, 2018, 2017, 2016 and the Gartner Magic Quadrant for CRM Lead Management, 2017, 2016; recognized in the Gartner Magic Quadrant for the CRM Customer Engagement Center, 2018, 2017, 2016, 2015, included into the Gartner Magic Quadrant for Intelligent Business Process Management Suites, 2017 and Gartner Magic Quadrant for Enterprise High-Productivity Application Platform as a Service, 2018.

Nucleus Research consecutively positioned Creatio, formerly bpm’online, in the Leaders Quadrant of the Nucleus CRM Technology Value Matrix 1H 2018 for its unprecedented agility to modify processes on the fly.

Ovum, one of the leading global technology research and advisory firms worldwide, has Creatio, formerly bpm’online, named among the world’s top 10 CRM vendors in latest Ovum CRM Decision Matrix. Creatio has been recognized for its process-centric approach and intuitive platform.

In 2015 for the second time in a row Creatio, formerly bpm’online, is selected as ISM Top 15 CRM Award winner by, ISM Inc., Customer-Centric Strategic Advisors. The company is positioned as a leader in the fast-paced CRM industry.

CRM Magazine, the leading publication of the industry, recognized Creatio, formerly bpm’online, as a Leader in the Midmarket CRM Suite and Sales Force Automation categories, as well as named the One to Watch in the Enterprise CRM Suite in the CRM Market Awards 2018. This is the fourth year in a row that Creatio made it onto the leaderboard in the Midmarket CRM Suite category, with superb scores all around.

Creatio, formerly bpm’online, named a CRM Watchlist 2016 winner among the top global CRM vendors.

Creatio, formerly bpm’online, received a 2015 CRN® Enterprise App Award for its Creatio mobile CRM application. Creatio’s mobile app was selected by a CRN editorial panel based on a combination of critical factors including functionality; suitability to task; ease of use; innovation; and potential value to solution providers, their customers and the market in general.

Creatio, formerly bpm’online, has been honored as Gold Stevie® Award Winner for the Best Relationship Management Solution of the Year in the 11th Annual International Business Awards. Winners were selected from over 3,500 nominations; Creatio was named the winner of a Gold Stevie® Award in the Digital Process Automation Solution category in The 17th Annual American Business Awards®. Winners were selected from over 3,800 nominations.

Creatio, formerly bpm’online, has been named as Leader in CRM Software and Business Process Management Grid® Reports by G2 Crowd, Summer 2018.

WE
BELIEVE

Organizations need systems that help align data, processes,
and teams enabling them to better connect with digital native
customers and rapidly adapt.

We help companies

by providing a platform to automate their
business ideas faster and easier

OUR STORY

DIVERSE GLOBAL CHANNEL NETWORK

The partner-driven strategy of our company provides maximum benefits to our partners, fostering business development with Creatio, and, in turn, satisfied clients. Our powerful solution combined with high partner margins provide tremendous opportunities for mutual exponential growth.

Alex Donchuk,
Global Channel Director,
Creatio

We are proud to partner with Creatio, for its flexible, easily customizable BPM platform on which marketing, sales and service are linked.

In this way, Creatio is truly helping companies accelerate growth!

Aina Neva Fiati
Managing Director,
iSystem Asia

Partnering with Creatio, enables us to supply our customers with technology that helps them adapt to market changes and disrupt their industries.

That is the real power of Creatio!

Olivier de Chantérac, Stéphane Banon, Managing Partners,
ProcessFirst

A partnership is always based on trust. At Sopra Steria, we trust Creatio’s product and service to accelerate our clients business transformations with its profound technological platform.
Collaborating with Creatio means experts are talking to experts.

Elmar Stenzel,
Associate Director,
Sopra Steria
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Thousands of organizations worldwide leverage Creatio’s intelligent platform to accelerate sales, marketing, service and operations

Our
Customers

Thousands of companies worldwide trust Creatio

All customers

One of the most delightful aspects of our job is the daily ability to help large and midsize enterprises all over the world accelerate their business transformation. Our powerful product, agile onboarding strategies and particular focus on rapidly delivering business outcomes are the core pillars of our customer success approach.  

Andie Dovgan,
VP of Sales,
Creatio

Before implementing Creatio, our field sales operations were bogged down by paperwork and decades-old practices.

Creatio allowed us to streamline our sales cycle training and team communication in a matter of weeks.  

Jim Holder
Director, Training and Safety,
Hershey's Ice Cream

Creatio has been critical in our transformation to become digitalized.

What used to take weeks can now be done in a couple of days, like personalizing omnichannel communications in a few clicks.

Joanne Brown,
Marketing Manager,
Applied Robotics

As the fastest growing airline in the region, we need technology that supports our strategy of constant acceleration.

Creatio helps us transform and grow rapidly, servicing our customers at jet speed!

Achmad Royhan,
Vice President of IT,
Citilink

Thanks to its flexible platform, Creatio has provided Namu the ability to adapt processes as business needs develop. If I get a request from the executive team asking for a change in processes immediately, I can do it in 10 min without disrupting the day to day functions of the employees.

Daniel Myers
Process Specialist,
NAMU Travel Group

We believe accurate data should be at the heart of strategic decision making.

Creatio provided us with sales and service on a single platform, cultivating full data integrity and oversight to better serve our clients.

Abby Martin,
Director, Process Management,
Health e(fx)
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CREATIO PRODUCT SUITE

Agile platform for business process automation & CRM

Studio

Intelligent business process management and low-code platform with out-of-the-box solutions and templates

Marketing

Multichannel marketing platform to orchestrate customer journeys and accelerate lead-to-revenue

Sales

Sales automation software to accelerate the complete sales cycle — from lead to repeat sales

Service

Intelligent service management platform to accelerate service delivery and customer delight

Business Apps

Pre-built templates, components and solutions to accelerate implementation and customization

OUR PRODUCTS

NEWSROOM

Latest news, updates and events

VISIT PAGE

INSIGHT

Videos, articles, white papers, eBooks, blog and much more

VISIT PAGE

ACADEMY

Knowledge hub with video tutorials, documentation, training and certification 

VISIT PAGE

COMMUNITY

A valuable resource for sharing ideas and best practices

VISIT PAGE