Agreements

Current agreements for new customers and existing customers renewals (Composable pricing Model)
Master Subscription Agreement (including Service Level Agreement and Support Policy) effective as of September 28th, 2023
Capabilities Plans Annex to Master Subscription Agreement effective as of November 13th, 2024
Master Software License Agreement (including Maintenance & Support Policy) effective as of September 28th, 2023
Capabilities Plans Annex to Master Software License Agreement effective as of October 18th, 2023
For existing customers only: previous agreements for additional product purchases during current agreement term
Master Subscription Agreement (including Service Level Agreement and Support Policy) effective as of November 14th, 2022 and until the end of current agreement term, excluding renewals
Master Software License Agreement (including Maintenance & Support Policy) effective as of November 14th, 2022 and until the end of current agreement term, excluding renewals

Data Processing Addendum (including Subprocessors List) effective as of April 10, 2024