BPMonline brings MS Outlook integration to the new version of BPMonline CRM


London, UK - August 5th, 2011 – BPMonline, a next-generation BPM+CRM technology provider, announces the release of BPMonline CRM new version 5.1, offering melded MS Outlook integration.

The BPMonline Outlook Connector provides bi-directional synchronization with BPMonline CRM contacts and email leveraging the standard fields available in Outlook 2003, 2007 and 2010. You can now have one familiar environment to store and manage all of your client data whether it originates in BPMonline CRM or MS Outlook, even when you’re offline. Directly from the MS Outlook environment you can edit contact information, create contacts, send electronic mail and have all this data automatically linked to BPMonline CRM objects, such as opportunities, invoices, and documents. You may also turn on and turn off the synchronization for specific data, if necessary.

Connect for MS Outlook was created in partnership with InvisibleCRM, a world leader integration provider. By melding CRM functionality into the native Outlook environment they achieved a new level of product integration. Leveraging technology from InvisibleCRM, BPMonline is able to deliver excellent user experience because it is now possible to work with essential data from BPMonline CRM application directly from MS Outlook.

“We are excited about extending the functionality of BPMonline CRM with MS Outlook integration” said Katerina Kostereva, BPMonline CEO and managing partner. “This allows for huge productivity boosts for BPMonline CRM users, and represents an excellent value proposition.”

Additionally, the new release of BPMonline CRM, the process-driven CRM, extends the functionality of the Process Designer. The tool now fully WYSIWYE (what you see is what you execute), gives users the capability to design and execute business processes. The BPMonline CRM application can be easily adapted to dynamically changing business processes in order to optimize business outcomes.

One of the primary focuses of BPMonline team was to make BPMonline CRM 5.1 smarter, faster and easier for clients. The BPMonline CRM functionality has additional new user friendly capabilities to simplify working in the system and to optimize resource usage. The number of the improvements and functionality extensions provide more effective configuration and customization of the system.