named a in the Gartner's
Magic Quadrant for
- Low-code platform
Bpm’online has been included in the Leaders Quadrant of the CRM Value Matrix 1H 2016 for its unprecedented agility to modify processes on the fly
Bpm'online, whose process-driven CRM for marketing, sales and service helps over 6,500 organizations win more customers, has been named as a Leader in the CRM Value Matrix for the second year in a row. Nucleus Research noted that bpm’online has been recognized as a Leader in the most recent Value Matrix for demonstrating continued investment in functionality and usability.
The CRM Value Matrix 1H 2016 evaluated the world’s most innovative CRM software providers for their usability and functionality capabilities - the two key factors that indicate a systems’ ability to deliver a fully coordinated customer experience for its users.
Being named a leader in the report, bpm’online validated its position in the CRM Value Matrix with its recently updated platform that equips businesses with the necessary tools to boost loyalty and build trusted long-lasting relations with their customers. Bpm’online is also empowered with a set of out-of-the-box best practice processes that can be altered on the fly which allows for streamlining customer-facing operations as well as managing a complete customer journey.
“Increased agility for the user is a focus of bpm’online’s latest release and we expect further investment to be in tools that allow users to unlock even more productivity,” said Rebecca Wettemann, Vice President at Nucleus Research. “With back-to-back releases to their platform in consecutive Matrices, bpm’online’s investment in improving users’ experience and delivering new tools demonstrates focus on important areas that, if continued, should improve its position in future editions of the Value Matrix.”
“As organizations are looking for genuinely agile solutions and greater user productivity, bpm’online’s focus on creating cutting-edge CRM products helps more businesses gain a competitive edge in the ever-changing cloud era. We believe that our positioning in the Leaders quadrant of Nucleus Research’s Value Matrix for the second year in a row is a result of our continued willingness to innovate as well as a clear strategic direction aimed at helping businesses boost revenue and customer loyalty,” said Katherine Kostereva, CEO and Managing Partner at bpm’online.
About Nucleus Research
Nucleus Research is a global provider of investigative, case-based technology research and advisory services that provide real-world insight into maximizing technology value.
For more information, visit www.nucleusresearch.com
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
CEO and Managing Partner