named a in the Gartner's
Magic Quadrant for
- Low-code platform
Bpm'online, whose process-driven CRM for marketing, sales and service helps thousands of organizations win more customers, continues to expand its partner network with the addition of Arinum Solutions, one of the leading providers of cutting-edge customer experience solutions in Australia.
Founded in 2010 in Sydney, Arinum Solutions’ dedicated team focuses on excellence and expertise in the fusion of customer experience with emerging technologies. Arinum Solutions aims to exceed customer expectations through a well-managed experience and careful balance of process design and technology.
Bpm’online is inspired to create the best-of-breed technologies for process-driven CRM. Bpm’online products help companies to manage customer-facing processes without the need for tech skills or coding and delivers a unique customer experience.
Sharing common values of excellence, expertise and innovation in delivering a premium customer experience, Arinum Solutions is enlarging its product portfolio to help even more businesses scale through bpm’online processes and technology.
“Arinum Solutions is pleased to partner with bpm’online in adding real value to our CRM portfolio, allowing us to leverage the synergies that exist in our companies’ approaches to client servicing,” said Ammar Quettawala, Director Operations and Business Development at Arinum Solutions. “Bpm’online’s process-driven CRM solutions are exceptionally adaptive, user-friendly and cost-effective and are widely-recognized by key industry analysts. Now, through this exciting collaboration between Arinum and bpm’online, our customers will benefit from the value received through our dedication to reliability, quality, and customer experience in the solutions that we offer together.”
“We create a partner ecosystem to unite professionals passionate about mastering business processes,” said Katherine Kostereva, CEO and Managing Partner at bpm'online. “We are excited that our partner network is steadily expanding as our partners help organizations around the globe to achieve business process excellence by leveraging bpm’online technologies along with our care and commitment to the customer success.”
About Arinum Solutions
Arinum is one of the leading providers of cutting-edge customer experience solutions. Its dedicated team focuses on two principles, excellence and expertise in the fusion of customer experience with emerging technologies. To further strengthen its proven track record in traditional CRM systems, Arinum Solutions uses a combination of packaged and customized solutions to create customer-focused applications for optimal outcomes. We believe that customer relationships begin with one great experience, and are sustained by continuous excellent experiences. For more information, please visit the website: www.arinum.com
Bpm’online is a global provider of process-driven CRM for marketing, sales and service. The beauty and the core value of bpm’online products is the agility to change processes faster than ever and align marketing, sales and service on a single platform. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant. Today, the company serves thousands of customers worldwide. For more information, visit: www.bpmonline.com
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
CEO and Managing Partner