Blagden Specialty Chemicals Invests in Creatio to Accelerate Sales and Service Processes
Creatio, a global software company that provides a leading low-code platform for process management and CRM, today announced Blagden Specialty Chemicals Ltd., a leading supplier of specialty chemicals for the UK and Ireland, has chosen Creatio to streamline its service and further develop customer relationships.
With the help of Creatio, Blagden is planning to underpin interactions with both current and potential customers as well as accelerate sales and service processes. This move is the next stage in Blagden’s implementation of digital systems, enabling the company to respond quickly to the ever-increasing usage of e-commerce and online services.
“Strong relationships with our customers are the cornerstone of Blagden’s success. The ability to align sales, marketing and service while sharing information across all areas of business enables us to stay at the very forefront of excellent customer service,” said Graham Turton, Chief Executive and Managing Director at Blagden Specialty Chemicals Ltd. “Furthermore, by delivering greater insights into market trends and customer needs, we can ensure our business responds quickly and flexibly to changing demands. The Creatio’s low-code platform for process management and CRM provides the ideal vehicle to support this,” he added.
As a leading supplier of specialty chemicals for the UK and Irish markets, Blagden provides a comprehensive product range across key market sectors, supported by technical expertise and knowledge of applications. After extensive research, Blagden has chosen the Creatio package, which will be integrated into its Sage X3 and SEI Intelligence system by Collier Pickard CRM specialists, based close to Blagden’s offices in Westerham, England.
“We are pleased to work with Creatio and Collier Pickard experts. The size and flexibility offered by the Creatio package are ideal for our needs and create the opportunity for a more bespoke solution. Collier Pickard proved to be very in tune with our requirements and we look forward to working closely with them,” Turtor stated.
“We are delighted to be working with the team at Blagden. Adopting new working practices and making the most of advanced technology for business requires a shift in emphasis and we will use our expertise and experience to help Blagden achieve rapid change, without disruption to the smooth operation of the business. Our goal is to help Blagden make it easier for people to do business with them,” said Alan Joenn, Account Director at Collier Pickard.
Creatio is a global software company providing a leading low-code platform for process management and CRM.
The company has been highly recognized as a market leader by key industry analysts. Its intelligent products accelerate sales, marketing, service and operations for mid-size and large enterprises. Together with hundreds of partners Creatio operates in 110 countries worldwide.
For more information, please visit www.creatio.com.
About Blagden Specialty Chemicals
Blagden is a leading supplier of specialty chemicals for the UK and Ireland. The company provides a comprehensive product range across key market sectors supported by technical expertise and in-depth knowledge of applications and benefits.
For more information, please visit www.blagden.com