August 4th, 2026, Boston
Creatio’s Quarterly Bookings Reach 255% of Prior-Year Results as Enterprises Adopt AI at Scale
Creatio, an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, workflows, or scale, announced exceptional results for the first quarter of its FY27. The company delivered bookings at 255% of the prior year's level, significantly outpacing the market. Today, Creatio helps thousands of organizations across more than 100 countries run customer workflows powered by AI.
AI Market Momentum
Year after year, Creatio has delivered unmatched growth in the CRM and workflow automation space. Creatio is growing across all market segments, helping organizations of every size with their transformations and notability in the enterprise tier. Over the past year, the number of customers with more than $1 million in annual recurring revenue (ARR) has doubled, reflecting the growing business value organizations are realizing from Creatio AI CRM and workflow platform.
As enterprises modernize for the AI era, the shift from legacy vendors to
This momentum is further accelerated by Creatio’s global ecosystem of channel partners, who help organizations design, deploy, and scale customer workflows and AI agents built on Creatio’s platform.
Three Drivers Behind the Growth
Creatio’s exceptional Q1 results were driven by three converging forces:
Surging enterprise adoption for agentic AI
Customers are rapidly deploying AI use cases, integrating agents into sales, marketing, service, and operational workflows at scale. Enthusiasm for
Enterprise willingness to replace legacy stacks
Large organizations are increasingly open to revisiting their CRM and workflow architectures. Creatio’s platform is emerging as the preferred alternative to outdated, expensive legacy technologies, offering speed, flexibility, and native AI capabilities that incumbent vendors cannot match.
Creatio’s Unlimited offering disrupts the market
Creatio’s Unlimited plan, which includes unlimited users, agents, workflows, applications, and API calls on a single platform, removes the structural and commercial barriers that have historically constrained enterprise automation. This disruptive model is resonating strongly with enterprise buyers seeking to scale without limits.
We're at the beginning of the largest enterprise software replacement cycle in decades. Organizations aren't looking to add AI to legacy systems - they're replacing legacy systems with
Katherine Kostereva
CEO, Creatio
Investing to Sustain the Momentum
Creatio is committed to helping customers and partners succeed in the AI era by enabling faster innovation, simpler AI adoption, and greater business impact. To achieve this, the company is making significant investments across the following areas:
Platform innovation
As part of the landmark 10x release, Creatio just announced a broad range of innovations, including:
Enhanced AI Studio — an
AI Twin — an
A new generation of CRM capabilities designed to consolidate the enterprise technology stack, including sales engagement, advanced revenue intelligence, advanced
Scaled AI Strategy and Deployment practice
Together with its channel ecosystem, Creatio will significantly increase investment in its AI Strategy and Deployment practice, expanding its roster of AI strategists across all geographies.
Expanded Engineering and Go-to-market teams
As the business grows aggressively, Creatio is scaling its engineering and GTM organizations to deliver on its core promise of genuine care, ensuring every customer achieves meaningful outcomes from their investment in the platform.
Interested to see how your organization might leverage Creatio 10x?
About Creatio
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
