Agilite Group is a digital transformation leader headquartered in Charlotte, North Carolina with operations across the US, UAE, South Africa, Mexico, UK, and Australia.
As a Creatio partner, we help enterprises put AI CRM, agentic AI, and no-code workflow automation to work, connecting people, AI agents, and enterprise systems on a single platform.
Our teams deliver end to end: from AI strategy and Creatio implementation to integration with ERP, OSS/BSS, and core banking systems, AI-ready data foundations, secure cloud platforms, and 24/7 managed services powered by AIOps. We specialize in regulated industries, including telecommunications, energy and utilities, government, banking, and healthcare, where regional compliance, data sovereignty, and responsible AI governance are essential.
With culturally aligned delivery teams in every region we serve, Agilite Group combines local presence with global scale to help enterprises turn AI investments into measurable business outcomes.
AI CRM & Customer Experience
- Creatio AI CRM implementation for marketing, sales, and service
- AI-powered customer journey orchestration and real-time personalization
- Omnichannel and conversational engagement across digital, voice, and messaging
- Customer data unification and migration from legacy CRM platforms
- Customer 360 with predictive insights and next-best-action recommendations
Enterprise AI Enablement
- AI strategy, use case discovery, and value roadmaps
- Design, build, and deployment of AI agents on Creatio.ai
- Multi-agent workflows where people and AI agents work together
- Generative AI assistants grounded in enterprise knowledge and data
- AI governance, security, and responsible AI frameworks for regulated industries
No-Code Workflow & Process Automation
- No-code application and workflow development on Creatio
- End-to-end process orchestration across people, AI agents, and systems
- AI-driven process mining and continuous process optimization
- Service management and ITSM automation
- Order management and operational process automation
Integration & Composable Architecture
- API-led integration and full API lifecycle management
- Event-driven architecture and real-time data streaming
- Creatio integration with ERP, OSS/BSS, core banking, and enterprise platforms
- Agent-ready integration connecting AI agents securely to enterprise systems (including MCP)
- Composable architecture and legacy application modernization
Data, Analytics & AI Foundations
- Modern data platform implementation, including lakehouse architectures
- Real-time data pipelines and DataOps
- Self-service and conversational analytics with natural-language insights
- Data governance, master data management, and AI-ready data quality
- Machine learning, predictive modeling, and MLOps
Cloud, Platform Engineering & Security
- Cloud-native modernization, including sovereign and regulated cloud
- Platform engineering, DevSecOps, and CI/CD automation
- Zero-trust security and identity and access management
- FinOps and cloud cost optimization
- Agile product delivery through dedicated cross-functional teams
Managed Services & AIOps
- 24/7 managed services with full-stack observability
- AIOps for predictive incident detection and automated remediation
- Application lifecycle management and Creatio release upgrades
- IT service and asset management
- Cyber resilience, disaster recovery, and business continuity
INDUSTRIES
- Telecommunications
- Energy & Utilities
- Government & Public Sector
- Banking & Financial Services
- Healthcare
- Enterprise & B2B Services
Contacts
Website URL
Address
2413, Burlington Tower, Business Bay - Dubai
Support contacts
Phone
Region/Country
Country
Saudi Arabia
Qatar
Bahrain
UAE
Kuwait
South Africa