Basestation Digital

We are Basestation, an Edinburgh-based digital consulting crew on a mission to turn clunky customer journeys into smooth, joined-up experiences that actually make sense.

As digital specialists we build Creatio CRM-powered portals, apps, and digital journeys that customers genuinely enjoy using — yes, really.

We've rolled up our sleeves across financial services, travel, utilities, arts & leisure, research & education, and the third sector — basically anywhere an organisation has customers, members, donors, & even passengers who deserve digital awesomeness.

Simplicity is our game:

• CRM strategy and implementation that doesn't require a translator
• Custom portals and self-service apps that people actually want to log into
• End-to-end digital journey design — from "hello" to "happy customer"
• A genuine partnership approach (we stick around after go-live, promise)

If your organisation is ready to swap "customer confusion"  for "wow, that was easy," we'd love to chat. Basestation: the digital agency with big CRM energy.