Quint Wellington achieves unprecedented 1566% ROI from CRM implementation with almost €1M savings after switching from Microsoft Dynamics to bpm’online


Bpm'online, who provides an enterprise platform for CRM and business process management, is proud to announce that their customer, Quint Wellington, has received a 2017 Technology ROI Award by Nucleus Research for the implementation of bpm’online CRM with an ROI of 1566% in less than two months. Quint Wellington was selected as an award winner and ranked #1 for the highest ROI index among other 268 nominated companies that have implemented solutions from such vendors as Salesforce, Microsoft Dynamics, SAP, Hubspot and others. With the ROI of 1566% and payback time of 1.2 months the company has gained an average annual benefit of €1,116,782.

Quint Wellington Redwood Group is an independent, global consultancy firm with operations in the United States, Europe, and Asia. Quint provides consultancy and training products and services aimed at optimizing IT processes and training IT professionals. After transitioning to bpm’online CRM from Microsoft Dynamics and Clickdimensions, Quint Wellington Redwood Group managed to boost their ROI index by as high as 1566%. The main decision drivers for Quint were bpm’online’s ease-of-use and cost-effectiveness which allowed the company to jump start using the CRM system and save 46 percent in licensing costs. Other benefits of the implementation were increased employee productivity and increased effectiveness of marketing and sales with a drastic increase in the number of sales qualified leads and around €930K savings on marketing and sales.

The project was delivered by bpm’online’s partner Evoqia in just two months along with integration support and user training while bpm’online provided implementation support.

The annual Technology ROI Awards by Nucleus Research, an independent IT research and advisory firm, recognize end-user organizations whose deployments of specific IT solutions have achieved positive bottom-line financial and business results. Each project is independently assessed by a Nucleus Research analyst for accuracy and a complete ROI (return-on-investment) and TCO (total cost output) assessment is created.

“ROI is one of the most powerful tools for business, providing clear-cut insight on value. It’s that cold-hard number that drives good tech decisions. Quint Wellington Redwood Group’s deployment of bpm’online delivered tremendous ROI, setting an example for the industry and earning an award this year,” said Ian Campbell, CEO of Nucleus Research.

“We and our Belgium-based partner Evoqia are thrilled to win an award, but I am even more excited for our client Quint Wellington Redwood Group’s accomplishment,” said bpm’online CEO and Managing Partner Katherine Kostereva. “We at bpm’online are deeply committed to empowering organizations to accelerate their time-to-strategy execution. When clients are seeing ROI results like this in less than 2 months after implementation, it only reaffirms our belief that intelligent technology can become a genuine success enabler for a business from any industry. They can in fact achieve real results faster and gain a competitive advantage in an increasingly challenging business landscape.”

Read a complete ROI case study with analysis of Quint Wellington Redwood Group’s bpm’online deployment here >>

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About Nucleus Research
Nucleus Research is a global provider of investigative, case-based technology research and advisory services that provide real-world insight into maximizing technology value. Nucleus is the only technology research firm to gain registration with the National Association of State Boards of Accountancy (NASBA accreditation number: 108024). For more information, visit www.nucleusresearch.com

About bpm’online
Bpm’online provides an enterprise platform for CRM and business process management. The beauty and the core value of bpm’online products is the agility to change processes faster than ever and align marketing, sales and service on a single platform. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant. Today, the company serves thousands of customers worldwide. For more information, visit www.bpmonline.com