G2 Crowd has named bpm’online a Leader in the G2 Crowd Grid® for both CRM and Business Process Management software


Bpm'online, a global business software company leading in the space of business process automation and CRM, is thrilled to announce that G2 Crowd, a world-known software review platform, has named bpm’online a Leader in the G2 Crowd Grid® for CRM and G2 Crowd Grid® for Business Process Management reports.

G2 Crowd is an online platform that reviews business software to help nearly 900,000 software buyers each month make better purchasing decisions. More than 170,000 professionals across various industries leave their independent reviews on G2 Crowd simplifying the decision-making process for the other buyers.

To qualify for the inclusion in the CRM Software Grid® report, the solutions need to provide a bounded set of sales-related functions, enable users to track prospects and contacts throughout the sales pipeline, and integrate their functions into a unifying database and platform. To qualify for inclusion in the BPM category, a product must capture business processes, allow the creation of business rule logic, have the ability to create forms and other basic interfaces in a digital format or allow for integrations with other tools for the data. All the participants are assessed by customer satisfaction (based on user reviews) and market presence (based on products’ scale, focus, and influence), and then placed into 4 quadrants: Leaders, High Performers, Contenders and Niche. Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores.

Bpm’online is the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations. Developed on top of the intelligent business process management and low-code platform, bpm’online provides its users with extensive tools to manage a complete customer journey, from the first point of contact to customer service. Out-of-the-box capabilities and processes accelerate development, integration and implementation, while robust AI and Machine Learning tools and leading UX accelerate user adoption.

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About bpm’online
Bpm'online is a global business software company leading in the space of business process automation and CRM. The company has been highly recognized as a market leader by key industry analysts. Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide. The mission of bpm’online is to help companies ACCELERATE!
For more information, please visit www.bpmonline.com

About G2 Crowd                                       
G2 Crowd, the world’s leading business solution review platform, leverages more than 170,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, nearly one million people visit G2 Crowd’s site to gain unique insights. By bringing the collective power of trusted peers to the forefront, business buyers now have transparency when evaluating B2B software technologies. In addition, G2 Crowd intuitively packages insights from expert peers, everyday users, and aggregated data to score competitive products on The Grid.
For more information, please visit www.g2crowd.com