named a in the Gartner's
Magic Quadrant for
- Low-code platform
Bpm'online, a global business software company leading in the space of business process automation and CRM, is proud to announce that the company was recognized as a Leader in the Midmarket CRM Suite and Sales Force Automation categories, as well as named the One to Watch in the Enterprise CRM Suite in the CRM Market Awards 2018 by CRM Magazine, one of the most highly regarded media in the CRM industry.
The purpose of CRM Market Awards is to acknowledge leading vendors that transform the CRM industry with the latest innovative products and enhanced capabilities. The awards’ judging panel that consisted of CRM industry’s key analysts, consultants and thought leaders, evaluated participants based on customer satisfaction, product quality, company direction and product costs. Recent company product releases, partnerships and financial information are also taken into consideration.
This is the fourth year in a row that bpm'online made it onto the leaderboard in the Midmarket CRM Suite category, with superb scores all around. According to CRM Magazine, “the vendor earned impressive scores in customer satisfaction and cost (4.2) and in depth of functionality and company direction (4.1).”
In the Sales Force Automation category, bpm’online was also recognized as a Leader. The vendor scored well in company direction (4.2), and its sales force automation product is very highly regarded as well. According to Paul Greenberg, managing principal at the 56 Group, bpm’online offers “a fully integrated CRM suite that includes sales force automation, marketing automation, and customer service,” while at the same time packaging “one of the best SFA integrations around.”
In addition to becoming a Leader in Midmarket CRM Suite and Sales Force Automation categories, bpm’online is named the “One to Watch” solution in the Enterprise CRM Suite category. Jim Dickie, co-founder and independent research director at CSO Insights, noted that “bpm’online platform is attractive to firms who are heavily process-focused.”
“We are delighted to receive the prestigious CRM Market Leader Awards again this year! This recognition is a reflection of the ever-improving capabilities of bpm’online products and, most importantly, the exceptional value we deliver to help our customers accelerate.” – commented Katherine Kostereva, CEO and Managing Partner at bpm’online.
Bpm’online’s intelligent CRM platform is aimed at accelerating sales, marketing, service and operations for thousands of customers and hundreds of partners all over the world. The software is tailored to help organizations all over the world be equipped to respond to ever-changing demands of the rapidly evolving digital world.
Bpm'online is a global business software company leading in the space of business process automation and CRM. The company has been highly recognized as a market leader by key industry analysts. Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide. The mission of bpm’online is to help companies ACCELERATE!
For more information, please visit www.bpmonline.com
About CRM Magazine
CRM magazine is the leading publication of the customer relationship management industry, covering sales, marketing, customer service, and strategy. The magazine also administers and hosts the annual CRM Evolution conference. Each of these properties is designed to serve customer-centric business initiatives, and leaders who recognize CRM as a key strategy for creating enhanced customer value in any industry.
For more information, please visit: www.destinationcrm.com
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
CEO and Managing Partner