A leading European PVC and chlor-alkali company chooses Creatio to automate its workflows with no-code

Creatio, a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom, today announced that its customer Vynova is immensely benefiting from Creatio’s platform and is currently expanding its capabilities.

Vynova is a leading European PVC and chlor-alkali company, operating in five countries and realizing an annual turnover of 1.3 billion euros. Vynova’s fragmented IT infrastructure prevented it from building transparent processes and ensuring visibility into the customer journey. With digital transformation at the forefront, the company started to search for up-to-date digital solutions to accelerate workflows. They opted for Creatio’s platform to bring innovation and modern technology to their community.

With Creatio, Vynova's team can now independently create intelligent solutions for their business needs. Vynova employees design and manage end-to-end sales, marketing, and service workflows that guide users through all the stages from lead to closing the deal. Vynova leverages Creatio’s marketing solutions to increase lead generation by running personalized campaigns. Its automated contact center enables service agents to efficiently manage case queues and process customer claims and complaints.

Powered by Creatio’s platform, the seamless cooperation of the company’s sales, marketing, and service departments helps improve both cross-departmental and customer interactions, leading to a high-end customer experience. With all the customer data at their fingertips,Vynova can rely on data-driven decision-making.

Creatio's no-code platform to automate industry workflows and CRM has become the engine behind Vynova's operational efficiency. "By adopting Creatio, we switched from numerous manual interactions to a one-stop-shop approach that allows us to manage leads and opportunities, generate quotes, and process customer cases all in one system, keeping our records neat and clear," said Fabrice Colin Commercial Digital Transformation Manager at Vynova.

Creatio gladly assists Vynova with keeping a competitive edge and maintaining an exceptional business reputation. “In today’s highly competitive environment companies need intelligent solutions to streamline business workflows, accelerate operations and quickly adapt to shifting customer expectations. We’ve provided Vynova with Creatio’s no-code platform that enables them to meet the highest digital experience demands of their clients.” — Andrew Fenton, Chief Sales Officer, EMEA & APAC, Creatio.

Thanks to Creatio’s partner Evoqia who assisted with the implementation of the Creatio platform, making the transition smooth, and swift.  

More details can be found in the Vynova success story>>

 About Creatio 

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part of Creatio DNA.

For more information, please visit www.creatio.com.