Thibert Rides the No-code Waves of Innovation to Deliver Results at Lightning Speed

Creatio, a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom, today announced Thibert, one of North America’s largest distributors of automotive parts, is using Creatio to innovate faster and deliver exceptional customer service to over 15,000 clients.   

With over 45 years of success, Thibert is becoming one of the largest distributors in North America for wheels, automotive accessories and tools, and parts for recreational vehicles and trailers. Founded in Quebec, Canada, with a growing presence in the United States, the company also carries an inventory of home, sports, and leisure products and is an accredited supplier of personal protective equipment. 

The distributor, however, was tied down by manual processes that hampered customer service operations. By adopting an agile CRM solution built on top of a no-code platform, Thibert aimed to ameliorate their customer-facing workflows, benefiting clients with faster responses and improved services. With Creatio’s no-code platform, the supplier inherited the freedom to bring their ideas to life faster than ever before. 

“We purchased the product, started implementing, and three months after we went live.” — Patrick Brunet, Web Developer Director, Thibert, Inc. 

Discover how Thibert is using Creatio to push the quick win deliverable projects through the pipeline.  

About Creatio

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.