named a in the Gartner's
Magic Quadrant for
- Low-code platform
In the recent years, the CRM market has seen big changes. In the last five years alone, the market for enterprise organizations has consolidated while many new point solution vendors have claimed its place in the CRM space. With new technologies delivered via modern interfaces and strategies aimed at answering specific business needs such as lead generation management, sales performance optimization and omnichannel customer experience, the offerings have gotten more precise and sophisticated. The variety of products can be overwhelming even to the industry experts, leave alone business owners that are looking to make the smartest buying decision possible. So, with this massive volume of information to digest and the variety of CRM capabilities available from vendor solutions, how do you choose what CRM best suits your needs? If you are looking for a the most suitable CEC solution provider, Gartner Magic Quadrant for the CRM Customer Engagement Center (CEC) is an invaluable tool that helps companies to make the best CRM-buying decision possible. Gartner recently released the 2015 Magic Quadrant for the CRM Customer Engagement Center. According to Gartner, “A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market's competitors. By applying a graphical treatment and a uniform set of evaluation criteria, a Magic Quadrant helps you quickly ascertain how well technology providers are executing their stated visions and how well they are performing against Gartner's market view”. What kind of information could be derived from the Gartner’s interpretation of their research findings? Companies that have made it into the quadrant demonstrated a defining vision in the CRM space and provided a wide range of functionality across a variety of geographies and verticals. The report provides the overall market evaluation and vendor analysis providing business owners with the insights for selecting an initial vendor based on their organization requirements as well as an understanding of the opportunities and challenges that executives experience when building and deploying customer relationship management systems. Read our key takeaways from the Gartner Magic Quadrant for the CRM Customer Engagement Center, 2015 to get a valuable insight from one of the most respectful research agency.
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
CEO and Managing Partner