named a in the Gartner's
Magic Quadrant for
- Low-code platform
Over the past year we have seen significant changes in everything from the new ways of gathering customer data to more effective ways of servicing, which marked a new era of omnichannel. And while 2016 promises to bring businesses even more techniques to grow and expand, 2015 left us an exceptional legacy of knowledge to help brands learn how to increase win-rates by aligning marketing, sales and service as well as how to enhance the customer-facing processes in order to keep pace with the ever-changing business environment in 2016.
These top 3 CRM thought leadership assets will bring more light on how to save money, get a higher ROI and drive better business results by adjusting business processes and connecting the dots between marketing, sales and service.
1. Webinar with Paul Greenberg: “Aligning Marketing, Sales and Service to Build a Revenue Machine”
Recent studies indicate that organizations that have aligned marketing, sales and service achieve an average of 32% annual revenue growth while less aligned companies report an average of 7% decline in revenue.
In this webinar Paul Greenberg, the author of the best-selling ‘CRM at the Speed of Light’, and Managing Principal of The 56 Group, LLC shares his expert perspective on the values of interconnected marketing, sales and service processes and how they can help shape seamless customer experiences that move inquiries from leads, to deals, to loyalty.
Also, after watching the webinar you will learn how to enhance the customer journey, and how to identify and fill the gaps across the pipeline. Watch the Webinar>>
2. eBook: “Connecting the dots between marketing, sales and service”
This eBook presents the key factors that help businesses maximize revenue and overall performance due to the efficient process of sharing data between departments for better collaboration and improved customer experience. With this study you will learn why integrating marketing, sales, and service on a single platform is essential for creating a distinguished 360-degree customer profile. Download the eBook>>
3. eBook: “What does business process agility really mean for your business?”
Through 2017, insufficient business process management (BPM) maturity will prevent 80 percent of organizations from meeting the desired business goals with their digital business strategies. This eBook will give you more insight on how to streamline business processes and how to get higher ROI by continually automating and adjusting them. Also, this eBook outlines the way of adjusting processes quickly and easily by using the advanced CRM technology. Download the eBook>>
These materials will help brands to leverage all of the market changes to their advantage. And the earlier they start, the more time they’ll have to adjust and reaping the full benefits of advanced CRM tools to attract the attention of consumers and service them better in 2016.
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
CEO and Managing Partner