Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. 

With amazing opportunities ahead of us, we’re looking for a driven and strategic Senior HR Generalist, Americas to join our HR Team.


As Senior HR Generalist for the Americas, you’ll play a key role in building scalable, compliant, and impactful HR practices across the region. You’ll serve as a trusted advisor to leadership, drive regional and global initiatives, and manage the full employee lifecycle. This role is ideal for someone hands-on, analytical, and energized by creating structure in a dynamic, fast-growing SaaS environment.

This role is based in Boston, MA, where you'll be working from our beautiful HQ at least two days a week.

What You’ll Do:

  • Partner with leaders on staffing, compensation, employee relations, performance, training, and compliance
  • Interpret and communicate HR policies, procedures, and employment laws
  • Lead regional and global HR initiatives, programs, and projects
  • Collaborate with global HR functions: payroll, benefits, compliance, and more
  • Conduct employee relations investigations and grievance resolution
  • Ensure compliance with employment legislation and EEO practices
  • Oversee onboarding, workforce updates, and HR communications
  • Advise managers on org design, engagement, performance, rewards, and workforce planning
  • Deliver training and development programs in partnership with business leaders as needed

What You Bring:

  • Bachelor’s degree required
  • 5+ years of HR Generalist experience, ideally in high-growth SaaS environments
  • Regional HR expertise in North America and Latin America (Brazil and/or Mexico a plus)
  • Strong HR business partnering skills with senior leaders
  • Hands-on experience with day-to-day HR operations
  • Project management skills and a results-oriented mindset
  • Data-driven decision-making skills
  • Organized, self-motivated, proactive, and adaptable

What You Can Expect from Us:

  • Award-Winning Product: Represent a Gartner-recognized leader in the enterprise software space.
  • Remote-First Flexibility: Enjoy the balance of working from anywhere, with opportunities to collaborate in-person at our global hubs.
  • High-Standard Culture: Join a team that values ownership, care, and excellence.
  • Vibrant Company Life: Engage in a wide array of virtual and in-person events designed to strengthen community and team spirit.
  • Wellness & Benefits: Access a comprehensive suite of health and wellness offerings.
  • Competitive Compensation: Earn a package that reflects your impact and experience.
  • Modern Boston Hub: Work from our beautiful Boston office, fostering creativity and collaboration.

 

If you’re a passionate HR professional who thrives in a fast-paced environment and wants to support the future of a high growth SaaS company — we’d love to hear from you.