Creatio is one of the fastest-growing enterprise SaaS companies, headquartered in Boston, with a global team of 700 dedicated professionals. With amazing opportunities ahead of us.

We are looking for a Sr. Partner Account Manager who will be responsible for the relationship management of GSIs and strategic partner accounts across the Americas region while ensuring a good pace of acquisition and overall partner’s health, retention, and growth. 

  • The role will report to the VP of Channels, Chad Gailey.
  • This role is based in North America (Remote).

Responsibilities

Partnership Development

  • Building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with GSI partners, and as an important point of contact for partners’ day-to-day needs
  • Using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities
  • Managing renewals of annual agreements
  • Performing quarterly business reviews both onsite and remotely
  • Delivering satisfied partner relationships that result in references, case studies, and renewals
  • Conducting regularly scheduled partner check-in calls to determine how to maximize client satisfaction 

Partner Sales

  • Lead generation process
  • Lead the qualification process with the partner
  • Sales strategy discussion
  • Meeting confirmation and participation with a client
  • Tight collaboration with the sales team for the fastest progress 

Partner Acquisition

  • Deep search in social media and identify/contact potential partners for new business opportunities
  • Acquire new target partners and supervise the onboarding provision 

Requirement

  • Minimum 8-10+ years of experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievement
  • Experience in managing GSI partner accounts, such as: Deloitte, TCS, Infosys
  • Excellent interpersonal skills and an ability to build strong relationships with partners
  • Strong personal network within the region
  • Driven, highly motivated, and passionate about sales
  • Professional sales training would be an advantage, but not essential
  • Fluent in English — both verbal and written
  • Understanding of CRM and BPM applications, experience in executing business solutions
  • Proficient in Microsoft Office Suite, particularly in Excel & PowerPoint. 

Interpersonal skills

  • Strong analytical and problem-solving skills
  • Exceptional organizational and communication skills — both verbal and written
  • Comfort working in a fast-paced, ever-changing environment
  • Successful multi-tasker with the ability to act autonomously
  • Ability to identify and focus on their highest-revenue potential partners
  • Understand key industry trends and dynamics
  • Able to build and maintain lasting relationships with partners
  • Strategic thinking
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • High level of integrity and work ethic
  • Result-driven 

What To Expect From Us

  • The award-winning product (a Leader in Gartner Quadrants) to be proud of
  • A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide
  • Culture of genuine care, ownership, dedication, and high standards (learn more here)
  • A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties
  • Caring for your health: Creatio offers several options for medical insurance together with our medical partner
  • Creatio offers all team members competitive pay
  • Paid leave options for life-qualifying events, sicknesses, etc.