named a in the Gartner's
Magic Quadrant for
- Low-code platform
BPMonline is participating at itSMF UK conference on 5-6 November. This Conference features a huge range of presentations and buzzing ITSM exhibition with live chat among practitioners.
We invite all to our stand A15. Our experts in customer experience and ITIL will be answering all questions and help everyone who wants to unveil areas that can be optimized with help of the latest technologies.
There also will be a showcase of SaaS process management platform and solutions that are built on it: BPMonlie Service Desk and BPMonlne CRM Agent Desktop. These solutions can skyrocket customer service to the new heights. Our experts will gladly share their real-life cases that show how these solutions helped companies make a great transformation from old-school way of providing service to innovative pro-active approach.
BPMonline Service Desk employs ITIL recommendations and uses process automation engine to apply the recommendations to specific business requirements and organizational structure. This approach makes IT Service Management software flexible enough to be customized with the click of a mouse.
BPMonline CRM Agent Desktop is a unique software package designed to facilitate and manage all Contact Center and CRM transactions. This solution provides all the necessary information in a single environment, minimizing the information clutter, sharply increasing the company’s productivity and efficiency.
Combined, these solutions make a cohesive ecosystem that helps maintain a seamless customer interactions via all channels for all customer inquiries. By extending standard service and CRM features with process management tool, a business gains 3 major benefits:
Visit us at A15 and we promise you meaningful conversation with industry experts.
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
CEO and Managing Partner