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CRM pioneer to share recipe for mastering CRM in the digital age at one-day CRM event in Boston, MA
Bpm'online announces Barton Goldenberg, the founder and president of ISM Inc. and the author of ‘The Definitive Guide to Social CRM’, will present a workshop, ‘Digital Strategy and CRM: the Recipe to Achieve CRM Success’ at CRM Day in Boston, MA May 3, 2016; attendance is free of charge, but seats are limited.
Goldenberg is a CRM industry pioneer who has played one of the leading roles in the CRM industry since 1985, when the concept of CRM was just being shaped. His foresight in combining marketing, sales, customer service, social media and business intelligence into customer-centric business strategies laid the foundation for today's customer-driven marketplace and led to his induction into the CRM Hall of Fame.
At CRM Day in Boston, Goldenberg will conduct a workshop on how a comprehensive and forward-looking Digital Strategy that encompasses all aspects of digital engagement can enable an organization to anticipate and exploit new opportunities as they arise. The CRM pioneer will also share valuable insights on how organizations can succeed by employing innovative business models in the digital age.
This year’s CRM Day will gather CRM professionals presenting real-life cases and sharing their own experiences. The event is an opportunity to gain valuable insights on customer engagement and to learn effective business strategies from key experts and practitioners from the CRM industry.
“We have invited the most prominent representatives of the industry to deliver speeches and share their experiences on how businesses can stay proactive and responsive to their customers in this fast-changing business climate. CRM day is a unique gathering where peers in the field can learn more about latest cutting-edge digital trends to differentiate their businesses from the growing number of competitors.” said Katherine Kostereva, CEO and Managing Partner at bpm'online.
Visit bpmonline.com/crm-day to reserve your seat at CRM Day free of charge.
ISM Inc. (www.ismguide.com) is a strategic consulting firm that applies Digital Strategy, CRM/Social CRM, ‘Branded’ Communities, Customer Experience Management, Channel Optimization and Big Data Analytics and Insight initiatives for best-in-class organizations worldwide.
About bpm’online CRM Day
Network with fellow business and technology professionals at bpm’online CRM Day on Tuesday, May 3, 2016 in Boston, MA. At the one-day event, attendees will gain valuable insights on customer engagement, digital strategy and receive recipes for CRM success from key CRM industry experts and practitioners. Attendance is free of charge, but seats are limited. For more information, visit: www.bpmonline.com/crm-day
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
CEO and Managing Partner