-
Products
Low-code platform
-
Studio
Effortlessly build custom solutions
and processes using low-code tools -
Portal
Collaborate with clients, partners
and employees on a low-code platform -
Business apps
Out-of-the-box solutions to extend
platform functionality
CRM -
Studio
-
Services
Support
-
Technical support
Get expert help and guidence for the best
experience with the platform -
Customer success management
Perceive rock-star customer service
with a dedicated success manager -
Implementation and consulting
Get pro advisory and integration support
from industry gurus
Resources-
Self-service portal
Get answers to your requests with
a comprehensive knowledge base -
Documentation
Explore limitless platform capabilities
with detailed documentation -
Community
Connect with peers and share
your expertise
Academy-
Trainings
Creatio knowledge hub: e-learning,
guided learning and corporate training -
Certification
Get accreditation for your
knowledge and professional skills
-
Technical support
-
Industries
Industry solutions
- Customers
-
Partners
Creatio partner ecosystem
-
Partner benefits
Award-winning partner program
with up to 50% partner margins -
Become a partner
Grow your business with a leading
Low-code BPM and CRM vendor
-
Partner catalog
Global community of 600+ partners
from all around the world -
Partner services
Integration and advisory services
from leading technology companies
-
Success portal
Single portal to manage
your marketing and sales -
Marketplace
Ready-to-use apps and vertical solutions
to extend platform functionality
-
Partner benefits
- Insights
-
About
Company
-
About
Key facts about Creatio, our customers,
partners and products -
Recognition
Product and corporate awards
and recognition -
Contacts
Company offices and contact
information
-
Our story
How we build the world where
everyone can become a developer -
Our values
Values that shape the way we do
business -
Careers
Become a part of our team to help more
businesses around the world accelerate
News & Events-
News
Recent updates on product development, news
on the Creatio partner and customer community -
Accelerate global
Worldwide 24-hour livestream conference
for IT and digital leaders -
Digital events
Digital events on how to navigate through change
and transform your business using low-code
-
About
A new regular update package for bpm’online
News

We are happy to inform you about a new update package for bpm’online products!
The Cloud customers will be updated during the next available maintenance period. The new release features more than 40 upgrades and enhancements:
- Working with emails. The new update package features the improved tools for working with email messages. Now users can easily paste images into the body of an email. When a new email is received, the system will check for previous messages and will copy connections from them. In addition, an indicator of new messages is also displayed in the collapsed communication panel.
- Business processes. The update package also allows for more simplified work with emails in the process designer. A new business process element has been added that combines both modes of automatic and manual email sending. Newly added element allows for the sending of emails based on predetermined templates, sending emails to a contact or account, and using process parameter values as well as a number of other improvements.
- Bulk emails. The enhanced package features improved bulk email function and now bulk email responses will be received in the system even if the application is temporary unavailable.
- Case management. The improvements encompass the ability to quickly setup web-to-case forms with the help of built-in tools for integration with the company’s website. In addition, users can now enable and disable the customer feedback request, as well as manage the options in the customer feedback survey.
- Self-service portal. The self-service portal enhancement includes the ability to set up a custom logo on the customer portal login page.
- Mobile application. The update package features an optimized mobile application. Now changes made in the mobile wizard no longer require compilation. Moreover, new settings will be applied to the mobile application automatically after synchronization.
- Administration. The new ability to enable and configure audit logs through the user interface has been added. In addition, if an audit log is enabled on the system configuration file level, the corresponding system setting values will be ignored for security purposes.
Detailed descriptions of all the new features and upgrades are available on bpm’online academy.
Sign up for a 14-day free trial to test-drive the new features of bpm’online products:
Explore all the benefits of seamlessly integrated marketing, sales and service products on a single platform - test-drive the complete CRM bundle: