Bpm’online rises to Challengers position in Gartner’s 2017 Magic Quadrant for Sales Force Automation


Bpm’online, who provides unique synergy of BPM technologies and CRM to empower organizations to accelerate their time-to-strategy execution, today announced that the company was positioned as a Challenger in Gartner’s 2017 Magic Quadrant for Sales Force Automation (1). It is bpm’online’s second appearance in the Magic Quadrant marking, what we believe is significant upward progress, as bpm’online has achieved highest placement for its ability to execute in the challengers’ quadrant.

According to the report: “The sales force automation market grew 12.8% in 2016, to $5.6 billion. SFA vendors have made a significant move toward embedded predictive analytics… Gartner continues to see product innovation from SFA vendors in relation to opportunity predictive analytics, business process modeling functionality and vertical-specific functionality.”

Bpm’online believes it has moved up into the Challengers quadrant based on a proven ability to execute, strong customer experience scores and overall product quality. As a lot of midsize and large enterprises struggle with misalignment and broken processes that slow down execution, bpm’online offers unique synergy of business process management technologies and CRM that enables sales, marketing, service and operations to design, execute and change processes faster than ever. At the same time, bpm’online is known not only for its top-notch products but for their high quality of service and value delivered to its customers.

We are very excited about this year’s placement as a Challenger in the Gartner Magic Quadrant for Sales Force Automation,” said Katherine Kostereva, CEO and Managing Partner at bpm’online. “We feel our positioning in this year’s Magic Quadrant largely reflects our ability to execute and completeness of vision as we continue to empower organizations to accelerate their time-to-strategy execution in an increasingly digital and more intelligent world. I am inspired to see that more and more customers take their strategy execution to the next level with the help of our products. Our commitment to support and be seen as an extension of their team and not just a vendor truly separates us from other solution providers.

Bpm’online sales empowers organizations with intelligent tools that help sales professionals to streamline processes across the complete sales cycle, starting from lead generation to closure and repeat sales. Bpm’online is backed by a unified low-code platform which allows users with no technical skills to swiftly design, execute and optimize sales processes. In addition, bpm’online provides organizations with out-of-the-box best practice sales processes that help sellers to choose the best process workflow to achieve the desired business outcomes faster. In addition to a powerful SFA product, users can also leverage bpm’online’s award-winning marketing and service offerings – all on a single platform.

The complete report is available on Gartner.com (requires subscription).

Bpm’online was also recognized in adjoining CRM reports from Gartner, including the May 2017 Magic Quadrant for CRM Customer Engagement Center and the September 2016 Magic Quadrant for CRM Lead Management.

Start a free trial of award-winning bpm’online CRM >>  

  1. Gartner, Magic Quadrant Magic Quadrant for Sales Force Automation, 13 July 2017

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About bpm’online

Bpm'online provides unique synergy of BPM technologies and CRM for sales, marketing, service to empower organizations to accelerate time-to-strategy execution. The beauty and the core value of bpm’online products is the agility to change processes faster than ever and align marketing, sales and service on a single platform. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant. Today, the company serves thousands of customers worldwide.


For more information, visit: www.bpmonline.com



Privacy Settings
We use third-party website tracking technologies to provide and continually improve our services, and to display advertisements according to users' interests. You can accept and reject individual cookie types and revoke your consent for the future at any time under "Settings".
We use third-party website tracking technologies to provide and continually improve our services, and to display advertisements according to users’ interests.
Always active
on off
These cookies are required to enable core functions of the website such as security, authorization, currency preferences etc.
on off
These cookies are used to provide communications services and relevant to your interests ads.
on off
These cookies enable us to analyze the use of the website in order to measure and improve performance. The cookies collect information in a way that does not directly identify anyone.