The partnership aims to deliver AI‑powered no‑code solutions that help more organizations move faster, work smarter, and achieve operational excellence at scale
Creatio, a global vendor of an agentic CRM & workflow platform with no-code and AI at its core, has partnered with Silamir Group — an award-winning, French consulting and IT group that supports businesses in over 30 countries. By hybridizing business consulting, change management, and technological expertise, Silamir Group helps companies in all sectors optimize processes and improve their performance.
The partnership combines Silamir’s proven expertise in AI, data, and CRM with Creatio’s cutting‑edge AI‑native no‑code tools and agentic automation, enabling organizations to boost operational efficiency, enhance customer engagement, and accelerate business growth. Together, the two companies will deliver tailored, end-to-end solutions that enable their customers to scale faster, respond to change with agility, and create seamless digital experiences, without the burden of traditional development cycles.
“Creatio's agility and no-code power, combined with our expertise in data, AI, CRM, and change management, allow us to accelerate and strengthen our ability to offer integrated solutions that drive commercial excellence for our customers. This alliance leverages the best of business knowledge, technology, and data capabilities,” said Raphaëlle LECLERCQ, CEO of Silamir Group.
Creatio gives its customers the freedom to own their automation. It is delivered through a leading no-code platform, integrating AI-native capabilities into a modern CRM. Designed for a new era of business automation, Creatio helps customers digitize workflows, enhance customer and employee experiences, and boost the efficiency of commercial and operational teams. It delivers the ultimate combination of AI and no-code to transform sales, marketing, and customer service, providing unmatched agility, autonomy, and value. Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio products receive raving end-user reviews on peer-to-peer portals.
“This partnership is about putting AI at the core of business transformation. Silamir’s strength in data, AI, and change management aligns naturally with our AI-native platform, which brings no-code freedom to every layer of automation. Together, we’re making it possible for organizations to adapt faster, connect better with their customers, and achieve measurable gains in performance,” said Alex Donchuk, Senior Vice President, Global Channels at Creatio
About Silamir Group
Silamir Group innovates for its clients across all sectors by combining end-to-end consulting expertise with cutting-edge technologies such as AI. Silamir creates new ways of working, new products, services, and business models, addressing engagement and performance challenges at all levels. Among its areas of expertise, Silamir addresses commercial productivity challenges by putting data, AI, and CRM at the service of business lines. Its integrated approach combines Commercial Excellence, technological implementation (data, AI, CRM), and Change Management.
About Creatio
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows, achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.
